1
1StopShop.co.za
Unclaimed Business
1
1StopShop.co.za
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Electronics & Technology
#9NPS Score
0Unlikely
Ranking
#9
in Electronics & Technology
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNO
Nicholas O
1 reviews | Active since Jan 2020
23 Aug 2022, 10:11
Sharks with bait
Shopping for a new CPU I went to their website and found the one I was looking for. Everything listed on their website said "check for availability ", so clicked on the link and submitted my query. I get a reply the next morning with a quotation that is almost R1000 more than what is listed on their website. I have a screen shot of the item as proof because in the mean time they've changed their website to the new higher price 🤬 Bunch of click batters!
Helpful (0)
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Nicholas O
1 reviews | Active since Jan 2020
23 Aug 2022, 10:11
Sharks with bait
Shopping for a new CPU I went to their website and found the one I was looking for. Everything listed on their website said "check for availability ", so clicked on the link and submitted my query. I get a reply the next morning with a quotation that is almost R1000 more than what is listed on their website. I have a screen shot of the item as proof because in the mean time they've changed their website to the new higher price 🤬 Bunch of click batters!
0
Replies (0)NK
Nkosinathi Kaptein2
1 reviews | Active since Jan 2020
28 Jul 2022, 15:58
Excellent service from Marina and 1stopshop.co.za
Great service from this shop. I got my item in 2 days, beyond expectation. Amazing service from Marina. Thank you!
Helpful (0)
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Nkosinathi Kaptein2
1 reviews | Active since Jan 2020
28 Jul 2022, 15:58
Excellent service from Marina and 1stopshop.co.za
Great service from this shop. I got my item in 2 days, beyond expectation. Amazing service from Marina. Thank you!
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Replies (0)SP
Sven P
1 reviews | Active since Jan 2020
11 Feb 2021, 12:27
Great experience with 1stopshop
This online store is fantastic! Extremely easy to navigate and they have a large selection of products. I had a TakeAlot order for a graphics card, which when shipped to me was incorrect and then TakeAlot didn't have stock of the graphics card. I then searched for another place to order the GPU and found 1stopshop.co.za. They didn't have stock of the GPU either at the time but I called 1stopshop to find out when they would receive a shipment of GPUs and they immediately contacted their suppliers and called me back(this doesn't happen from many businesses) with a ETA on the GPU, they ordered the GPU for me even though I didn't place the order on their site yet as I was waiting for a refund from TakeAlot. They then contacted me to tell me that the GPU would be delivered to them soon and then would be shipped to me. 1stopshop has a very good customer support and puts in effort to help customers.
Helpful (0)
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Sven P
1 reviews | Active since Jan 2020
11 Feb 2021, 12:27
Great experience with 1stopshop
This online store is fantastic! Extremely easy to navigate and they have a large selection of products. I had a TakeAlot order for a graphics card, which when shipped to me was incorrect and then TakeAlot didn't have stock of the graphics card. I then searched for another place to order the GPU and found 1stopshop.co.za. They didn't have stock of the GPU either at the time but I called 1stopshop to find out when they would receive a shipment of GPUs and they immediately contacted their suppliers and called me back(this doesn't happen from many businesses) with a ETA on the GPU, they ordered the GPU for me even though I didn't place the order on their site yet as I was waiting for a refund from TakeAlot. They then contacted me to tell me that the GPU would be delivered to them soon and then would be shipped to me. 1stopshop has a very good customer support and puts in effort to help customers.
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Replies (0)LN
Lenley N
1 reviews | Active since Jan 2020
14 Oct 2020, 08:49
1StopShop, Excellent Customer Service
Possibly had one of the most pleasant online shopping experiences with this site. Ordered a UPS online from them. There was a delivery delay due to stock running out. Changed my mind about the UPS because I heard some negative reviews from colleagues about that specific brand. I contacted them and they said that since it hadn't shipped, they would gladly reverse the sale. This is where the excellent service kicked in. A week passed and the refund did not reflect. I waited for 7-10 working days before raising a query. The 3rd week after cancelling, before I could even contact them, Marina from 1StopShop called me to advise that they had picked up a batch of failed refunds/reversals from their credit card facility provider. She was extremely pleasant and assured me that they were definitely trying to resolve the issue. 5 days later she again called. She then also provided me with the contact details of Antonia, who although sounding a lot more stressed and flustered, was extremely helpful and transparent about what was happening. For a SMME, 1StopShop/ Nivo is extremely well run by these two ladies and I'm sure the staff they were in the process of hiring, will be just as well trained. I will happily recommend them to anyone in doubt about purchasing through this online store
Helpful (0)
|Replies (0)LN
Lenley N
1 reviews | Active since Jan 2020
14 Oct 2020, 08:49
1StopShop, Excellent Customer Service
Possibly had one of the most pleasant online shopping experiences with this site. Ordered a UPS online from them. There was a delivery delay due to stock running out. Changed my mind about the UPS because I heard some negative reviews from colleagues about that specific brand. I contacted them and they said that since it hadn't shipped, they would gladly reverse the sale. This is where the excellent service kicked in. A week passed and the refund did not reflect. I waited for 7-10 working days before raising a query. The 3rd week after cancelling, before I could even contact them, Marina from 1StopShop called me to advise that they had picked up a batch of failed refunds/reversals from their credit card facility provider. She was extremely pleasant and assured me that they were definitely trying to resolve the issue. 5 days later she again called. She then also provided me with the contact details of Antonia, who although sounding a lot more stressed and flustered, was extremely helpful and transparent about what was happening. For a SMME, 1StopShop/ Nivo is extremely well run by these two ladies and I'm sure the staff they were in the process of hiring, will be just as well trained. I will happily recommend them to anyone in doubt about purchasing through this online store
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Replies (0)