TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
May '25 - Apr '26
1up Cash And Carry has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked 1up Cash And Carry across 8 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
The logo we mos family is an absolute lie, they give false advertising, incorrect labeling, poorest service ever. I am definitely going to expose them for who they really are. Extremely disappointed, managers has no authority, or respect for customers.
1 reviews | Active since Jan 2020
The logo we mos family is an absolute lie, they give false advertising, incorrect labeling, poorest service ever. I am definitely going to expose them for who they really are. Extremely disappointed, managers has no authority, or respect for customers.
1 reviews | Active since Jan 2020
Absolutely worse service ever received from the manager Imran at Broadway. Poorly trained prices labeled incorrectly and argues disrespectfully in front of staff. Very unprofessional. Price see is the price the customer gets. Will never shop there again. Disgusting for a Muslim.
1 reviews | Active since Jan 2020
Absolutely worse service ever received from the manager Imran at Broadway. Poorly trained prices labeled incorrectly and argues disrespectfully in front of staff. Very unprofessional. Price see is the price the customer gets. Will never shop there again. Disgusting for a Muslim.
1 reviews | Active since Jan 2020
Not exactly sure where they get their eggs from but they are definitely not eggs. Flat and tasteless. Also had to get rid of 5kg chicken bag. Utterly disgusting. I don't recommend buying meat products from them. Let's talk a bit about the people working there. You cannot even have a conversation with their cashiers to cheer them up. A big brother appears from nowhere to check if you are about to rob the shop. Really feel sorry for their staff.
1 reviews | Active since Jan 2020
Not exactly sure where they get their eggs from but they are definitely not eggs. Flat and tasteless. Also had to get rid of 5kg chicken bag. Utterly disgusting. I don't recommend buying meat products from them. Let's talk a bit about the people working there. You cannot even have a conversation with their cashiers to cheer them up. A big brother appears from nowhere to check if you are about to rob the shop. Really feel sorry for their staff.
1 reviews | Active since Jan 2020
I shopped on the 15th May 2024 at 1up C/C Epping, I was so disgusted with the service.The cashier was so irritated with me for coming to her till as she was in a heated conversation with the packer regarding her childs birthday...No greeting no interaction she just scanned my items and i was fine with it so i paid and she gave my card back and not giving my slips in my hand she just put the slip on the counter not a thank you nothing...I left not taking the slips cos she never gave it to me.The security ask where's the slip and I told them the cashier ddnt give me a slip.When they ask her she shouted from her till, you mos saw me putting the slip there why didnt you take it.I said excuse me you never gave me a slip.She was loud and obnoxious.Very very rude.. ..Telling the customer infront of her i want special treatment she not giving him either his slip...She explained to the guy theres cameras they can have a look...I want them to look and see her attitude from the word get go.I ended up asking for the manager and explained what transpired. All he said was ill sort her out.I was so disgusted that i actually wanted to return the goods. I normally shop at Cravenby and never ever had something like this happened...The staff is always willing to assist without any hesitation.I cannot fethem the rudness and that the manager was close by and not here how she shouted like she's on the street.
1 reviews | Active since Jan 2020
I shopped on the 15th May 2024 at 1up C/C Epping, I was so disgusted with the service.The cashier was so irritated with me for coming to her till as she was in a heated conversation with the packer regarding her childs birthday...No greeting no interaction she just scanned my items and i was fine with it so i paid and she gave my card back and not giving my slips in my hand she just put the slip on the counter not a thank you nothing...I left not taking the slips cos she never gave it to me.The security ask where's the slip and I told them the cashier ddnt give me a slip.When they ask her she shouted from her till, you mos saw me putting the slip there why didnt you take it.I said excuse me you never gave me a slip.She was loud and obnoxious.Very very rude.. ..Telling the customer infront of her i want special treatment she not giving him either his slip...She explained to the guy theres cameras they can have a look...I want them to look and see her attitude from the word get go.I ended up asking for the manager and explained what transpired. All he said was ill sort her out.I was so disgusted that i actually wanted to return the goods. I normally shop at Cravenby and never ever had something like this happened...The staff is always willing to assist without any hesitation.I cannot fethem the rudness and that the manager was close by and not here how she shouted like she's on the street.
1 reviews | Active since Jan 2020
Good prices on some items - unfortunately most of the items on their advertised specials have out of stocks - in my case, out of 10 items I had on my list, about 6 were out of stock in store.
1 reviews | Active since Jan 2020
Good prices on some items - unfortunately most of the items on their advertised specials have out of stocks - in my case, out of 10 items I had on my list, about 6 were out of stock in store.
1 reviews | Active since Jan 2020
I purchase Rhodes juice from 1Up Cash And Carry monthly. Since December every 24 box of Apple have fermented/damaged box juice in. I have sent emails, and I am being ignored. What is disappointing is that stock that is damaged should not be displayed in the shop for customers to purchase.
1 reviews | Active since Jan 2020
I purchase Rhodes juice from 1Up Cash And Carry monthly. Since December every 24 box of Apple have fermented/damaged box juice in. I have sent emails, and I am being ignored. What is disappointing is that stock that is damaged should not be displayed in the shop for customers to purchase.
1 reviews | Active since Jan 2020
Advert in the Voice shows pink appeltiser for R5-99 until the 9th March. Drive all the way from Eersteriver to 1up Epping and once we question about the stock the guy working in the cooldrinks area accidently says infront of me that there is more in the warehouse but I should ask the cooldrinks manager Faizel. I ask him and he says they will most probably pack out the next day, I ask if they can't make a plan he asks Kader and Kader says its a order. My word now who is Lying here. Then I ask for the overall owner manager and this guy Galiet has the most rudest attitude doesn't give a chance to speak and he says abrubtly there is nothing. That was 3 diferrent sayings in one store$ What kind of business are they running!!!??? I'm disgusted by the way the 'owner' handled the query. So yes Discrimination is still here in Sa.
1 reviews | Active since Jan 2020
Advert in the Voice shows pink appeltiser for R5-99 until the 9th March. Drive all the way from Eersteriver to 1up Epping and once we question about the stock the guy working in the cooldrinks area accidently says infront of me that there is more in the warehouse but I should ask the cooldrinks manager Faizel. I ask him and he says they will most probably pack out the next day, I ask if they can't make a plan he asks Kader and Kader says its a order. My word now who is Lying here. Then I ask for the overall owner manager and this guy Galiet has the most rudest attitude doesn't give a chance to speak and he says abrubtly there is nothing. That was 3 diferrent sayings in one store$ What kind of business are they running!!!??? I'm disgusted by the way the 'owner' handled the query. So yes Discrimination is still here in Sa.
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