2H
24 Hour Photo Books
Unclaimed Business
2H
24 Hour Photo Books
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSD
Shannon D
1 reviews | Active since Jan 2020
22 Feb 2024, 08:47
24 Hour promise is a lie and over priced
I wanted to get a photobook created for my anniversary and I had left things to the last minute. I found 24hr photobook and they promised 24hrs or later in the site they say 1-2 working days. I paid way more than if I had gone to place that didnt offer the 24hr promise but I decided the extra I was paying was for the fast service. Well its all a lie its almost 24hrs and i hadnt heard a thing from then except when payment was received. No email saying in production no updat eon the website so I was worried. I called reception and I have now been told it takes 2-4 days to get to you. If you make such promises and are so bold to add your promise to your name make sure you either keep to it or are super clear to customers that they more than likely won't get their book in 24hrs and not just small print here and there. When I explained my issue to teh reception person his response was "okay thanks have a lovely day." They dont care or even try and make an effort for a customer.
Helpful (0)
|Replies (0)SD
Shannon D
1 reviews | Active since Jan 2020
22 Feb 2024, 08:47
24 Hour promise is a lie and over priced
I wanted to get a photobook created for my anniversary and I had left things to the last minute. I found 24hr photobook and they promised 24hrs or later in the site they say 1-2 working days. I paid way more than if I had gone to place that didnt offer the 24hr promise but I decided the extra I was paying was for the fast service. Well its all a lie its almost 24hrs and i hadnt heard a thing from then except when payment was received. No email saying in production no updat eon the website so I was worried. I called reception and I have now been told it takes 2-4 days to get to you. If you make such promises and are so bold to add your promise to your name make sure you either keep to it or are super clear to customers that they more than likely won't get their book in 24hrs and not just small print here and there. When I explained my issue to teh reception person his response was "okay thanks have a lovely day." They dont care or even try and make an effort for a customer.
0
Replies (0)SM
Shalene M
1 reviews | Active since Jan 2020
8 Nov 2023, 12:50
Very satified customer, makes making a photobook easy
Very happy my photobooks arrived within 24 working hours, the quality was good. The online system was very easy to use and upload images to from various platforms. I called to ask a question and the staff were helpful.
Helpful (0)
|Replies (0)SM
Shalene M
1 reviews | Active since Jan 2020
8 Nov 2023, 12:50
Very satified customer, makes making a photobook easy
Very happy my photobooks arrived within 24 working hours, the quality was good. The online system was very easy to use and upload images to from various platforms. I called to ask a question and the staff were helpful.
0
Replies (0)DP
Dawn P
1 reviews | Active since Jan 2020
30 Nov 2022, 05:32
Exceptional Customer Experience
It's end of year, and black Friday weekend. I have created a beautiful "thank you" photobook for our child's teacher from all the kids in the class and submitted to print with 24HourPhotobook. I had done the same last year and it was delivered in just over 24 hours. So amazing. I called them just to be sure mine was on track (submitted on Sunday, but needed for Wednesday). This year they had the wonderful problem of too many orders and what used to take 24 hours, might take up to 5 business days. When I explained what I was trying to achieve to Nick, the team looked into the possibility of it being ready on time. Initially, there was little hope it would be done before Friday, but they'd try. I just got a call at 7am today (Wed) to say it's ready to be picked up (school closes at 11)! I don't know what these guys did, but they went above and beyond, pulled a rabbit out of the hat for me, and ultimately for the class of children and their teacher. Nick & team - you are outstanding and have provided phenomenal customer experience. I am so grateful!
Helpful (0)
|Replies (0)DP
Dawn P
1 reviews | Active since Jan 2020
30 Nov 2022, 05:32
Exceptional Customer Experience
It's end of year, and black Friday weekend. I have created a beautiful "thank you" photobook for our child's teacher from all the kids in the class and submitted to print with 24HourPhotobook. I had done the same last year and it was delivered in just over 24 hours. So amazing. I called them just to be sure mine was on track (submitted on Sunday, but needed for Wednesday). This year they had the wonderful problem of too many orders and what used to take 24 hours, might take up to 5 business days. When I explained what I was trying to achieve to Nick, the team looked into the possibility of it being ready on time. Initially, there was little hope it would be done before Friday, but they'd try. I just got a call at 7am today (Wed) to say it's ready to be picked up (school closes at 11)! I don't know what these guys did, but they went above and beyond, pulled a rabbit out of the hat for me, and ultimately for the class of children and their teacher. Nick & team - you are outstanding and have provided phenomenal customer experience. I am so grateful!
0
Replies (0)LV
Lenn V
1 reviews | Active since Jan 2020
12 Jan 2021, 12:07
EXECELLENT SERVICE 24 HOUR BUSINESS CARDS
This is the second time I have ordered my business cards through this Company. What awesome and speedy service the offer. No hesitation, Good quality. Within literary 2 working days my cards were delivered to my front door. Please feel free to use them. They are worth every cent spent
Helpful (0)
|Replies (0)LV
Lenn V
1 reviews | Active since Jan 2020
12 Jan 2021, 12:07
EXECELLENT SERVICE 24 HOUR BUSINESS CARDS
This is the second time I have ordered my business cards through this Company. What awesome and speedy service the offer. No hesitation, Good quality. Within literary 2 working days my cards were delivered to my front door. Please feel free to use them. They are worth every cent spent
0
Replies (0)BW
Blake W
1 reviews | Active since Jan 2020
2 May 2018, 10:15
Professionals Avoid!
Professionals should avoid using 24hr Photo Books. Home users looking for a quick, cheap print option, go for it. There is very little support when things go wrong, the team are not professional printers and things like colour calibration are largely ignored. Ive had a few instances of incorrect colour. The final straw was late last year when supplied with an album where the colour was clearly wrong (leaning toward green). To cut a long story short, I eventually had to pay for the album and then pay for another company print another one. The other company got it spot on, with the same artwork. What 24hourphotobooks delivered was so bad that I could not deliver it to my client.
Helpful (0)
|Replies (0)BW
Blake W
1 reviews | Active since Jan 2020
2 May 2018, 10:15
Professionals Avoid!
Professionals should avoid using 24hr Photo Books. Home users looking for a quick, cheap print option, go for it. There is very little support when things go wrong, the team are not professional printers and things like colour calibration are largely ignored. Ive had a few instances of incorrect colour. The final straw was late last year when supplied with an album where the colour was clearly wrong (leaning toward green). To cut a long story short, I eventually had to pay for the album and then pay for another company print another one. The other company got it spot on, with the same artwork. What 24hourphotobooks delivered was so bad that I could not deliver it to my client.
0
Replies (0)MR
Muhammed R
1 reviews | Active since Jan 2020
23 Nov 2016, 11:18
No answer no compromise no response slow turn around time
<p>After trying over dozen times to get ahold of some1 , i finally get through , im asked to send my details and once done some1 will contact me with the invoice .That never happend ,once again i tried getting ahold of some1 at the office only for me to explain myself all over again , once the invoice came through i transfer the moneis into the account just to get a call with the person on the other line(bryan) who has terrible work ethics telling me that i will have to wait inline he has no idea how long it will take for the artwork to come through coul be days and if i want he will tranfer the money back into my account . I guess 24 nusiness cards has enough work and clients and doesnt need my business. Thats ok because there are plenty companies looking for business,</p>
Helpful (0)
|Replies (0)MR
Muhammed R
1 reviews | Active since Jan 2020
23 Nov 2016, 11:18
No answer no compromise no response slow turn around time
<p>After trying over dozen times to get ahold of some1 , i finally get through , im asked to send my details and once done some1 will contact me with the invoice .That never happend ,once again i tried getting ahold of some1 at the office only for me to explain myself all over again , once the invoice came through i transfer the moneis into the account just to get a call with the person on the other line(bryan) who has terrible work ethics telling me that i will have to wait inline he has no idea how long it will take for the artwork to come through coul be days and if i want he will tranfer the money back into my account . I guess 24 nusiness cards has enough work and clients and doesnt need my business. Thats ok because there are plenty companies looking for business,</p>
0
Replies (0)MR
Mandi R
1 reviews | Active since Jan 2020
18 Apr 2016, 07:35
Order completed in 24 hours as promised
This is the second time I have used 24hour photobooks, they are on the ball and super efficient, they keep you updated and the final product is superb quality!! Definitely using them again!
Helpful (0)
|Replies (0)MR
Mandi R
1 reviews | Active since Jan 2020
18 Apr 2016, 07:35
Order completed in 24 hours as promised
This is the second time I have used 24hour photobooks, they are on the ball and super efficient, they keep you updated and the final product is superb quality!! Definitely using them again!
0
Replies (0)LD
Linette D
1 reviews | Active since Jan 2020
27 Aug 2015, 09:10
Superb service and excellent response
I ordered a photo book from this company. I uploaded my photos last night at 8 o'clock. Immediately received an email to confirm they have received my order and this morning received an email and sms to say my order is ready for collection.EXCELLENT service!!! Thank you
Helpful (0)
|Replies (0)LD
Linette D
1 reviews | Active since Jan 2020
27 Aug 2015, 09:10
Superb service and excellent response
I ordered a photo book from this company. I uploaded my photos last night at 8 o'clock. Immediately received an email to confirm they have received my order and this morning received an email and sms to say my order is ready for collection.EXCELLENT service!!! Thank you
0
Replies (0)