3L
3@1 Leaping Frog, Fourways
Unclaimed Business
3L
3@1 Leaping Frog, Fourways
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Tammy W
1 reviews | Active since Jan 2020
30 Dec 2024, 10:15
Checkers Leaping Frog
Checkers Leaping was fantastic during their first week of operation, but sadly, they’ve now become just like the rest. I went to purchase R99.00 Cell C Data, and instead, they sold me Cell C Home Data. When I questioned why customers must endure long waits while staff stand around laughing and joking, it felt like selling me the wrong data was just a way to retaliate for pointing out their poor service. As a result, I’ve wasted R99.00. It’s shocking that not a single person at Money Market seemed to know how to sell data properly. Checkers, please train your staff!
Helpful (0)
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Tammy W
1 reviews | Active since Jan 2020
30 Dec 2024, 10:15
Checkers Leaping Frog
Checkers Leaping was fantastic during their first week of operation, but sadly, they’ve now become just like the rest. I went to purchase R99.00 Cell C Data, and instead, they sold me Cell C Home Data. When I questioned why customers must endure long waits while staff stand around laughing and joking, it felt like selling me the wrong data was just a way to retaliate for pointing out their poor service. As a result, I’ve wasted R99.00. It’s shocking that not a single person at Money Market seemed to know how to sell data properly. Checkers, please train your staff!
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Merch S
1 reviews | Active since Jan 2020
8 Nov 2021, 05:03
Dissatisfied and despondent!
Tania Edwards at 3at1 Leaping Frog is such a lovely person, but unfortunately I cannot say the same about her staff. I had a horrible experience today with Primrose - I asked to print and certify the documents I sent via email, not explaining the email document certify policy to me beforehand. She pushes the emailed docs to the side and with a bad attitude tells me that they do not certify the docs (after it was printed out and I had to pay for it). I asked Primrose why she did not ask/confirm with me? Her response: "You should have asked, not me" (after I stated that the emailed docs has to be printed and certified). Furthermore, I say to Primrose that its wrong, she can't just print without checking with the customer first and she must listen to the customers' concerns (in fact I said: isn't the customer always right?). Her response: No, not here, not at this shop - you said print and you have to pay for it! Primrose you must learn how to work with customers - its called customer service! You will be the reason why people choose not to visit 3at1 Leaping Frog again.
Helpful (0)
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Merch S
1 reviews | Active since Jan 2020
8 Nov 2021, 05:03
Dissatisfied and despondent!
Tania Edwards at 3at1 Leaping Frog is such a lovely person, but unfortunately I cannot say the same about her staff. I had a horrible experience today with Primrose - I asked to print and certify the documents I sent via email, not explaining the email document certify policy to me beforehand. She pushes the emailed docs to the side and with a bad attitude tells me that they do not certify the docs (after it was printed out and I had to pay for it). I asked Primrose why she did not ask/confirm with me? Her response: "You should have asked, not me" (after I stated that the emailed docs has to be printed and certified). Furthermore, I say to Primrose that its wrong, she can't just print without checking with the customer first and she must listen to the customers' concerns (in fact I said: isn't the customer always right?). Her response: No, not here, not at this shop - you said print and you have to pay for it! Primrose you must learn how to work with customers - its called customer service! You will be the reason why people choose not to visit 3at1 Leaping Frog again.
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