4home.co.za
TrustIndex
0
Ranking
#9
in Electronics & Technology
NPS Score
-100
Recommended: Unlikely
May '25 - Apr '26
4home.co.za has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked 4home.co.za across 166 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
These are ******, bought a new product, only to be send a used one and you will spent lots of meoney trying to call them and they keep lying to you. They trade as Alva, Slservices. Buy at your own risk of lossing your money
1 reviews | Active since Jan 2020
These are ******, bought a new product, only to be send a used one and you will spent lots of meoney trying to call them and they keep lying to you. They trade as Alva, Slservices. Buy at your own risk of lossing your money
1 reviews | Active since Jan 2020
Having never written a bad review on this site before I feel I must in this instance. Firstly, this is an online business and one expects easy online service. With online, all goods are sight unseen so companies operating in this space should expect returns and should have an efficient process to handle this. The Consumer Protection Act covers this exact issue. I bought two camping stretchers from this company. They were delivered in a reasonable time but when trying to assemble them they were impossible to assemble, they both had the same issue whereby the second tension bar would not connect. I immediately logged this with 4home and returned defective items at my cost on 12 December 2024, requesting a refund. After numerous emails to their accounts, they would not process a refund until they had received a credit note from their supplier, which literally only happened on 24/01/25. Firstly this is not my issue, my refund should have zero to do with their credit from their supplier. To add insult to injury they have not credited me the full amount, no explanation but I assume this is their policy. I am now engaged with them around whether the items are defective and why I am not getting a full credit. So, they have lost a future client, I can 100% tell you that, they will no doubt respond with some nonsense that the goods were not defective. Well they were but even if they weren't, waiting 5 weeks for a refund from an online business to save a few bucks is genuinely not worth it. My advice, do not touch them and use a reputable supplier. Never again for me. Genuinely, thanks for a shocking client experience. I will also be exploring my options under the CPA. Unacceptable that businesses operate like this.
1 reviews | Active since Jan 2020
Having never written a bad review on this site before I feel I must in this instance. Firstly, this is an online business and one expects easy online service. With online, all goods are sight unseen so companies operating in this space should expect returns and should have an efficient process to handle this. The Consumer Protection Act covers this exact issue. I bought two camping stretchers from this company. They were delivered in a reasonable time but when trying to assemble them they were impossible to assemble, they both had the same issue whereby the second tension bar would not connect. I immediately logged this with 4home and returned defective items at my cost on 12 December 2024, requesting a refund. After numerous emails to their accounts, they would not process a refund until they had received a credit note from their supplier, which literally only happened on 24/01/25. Firstly this is not my issue, my refund should have zero to do with their credit from their supplier. To add insult to injury they have not credited me the full amount, no explanation but I assume this is their policy. I am now engaged with them around whether the items are defective and why I am not getting a full credit. So, they have lost a future client, I can 100% tell you that, they will no doubt respond with some nonsense that the goods were not defective. Well they were but even if they weren't, waiting 5 weeks for a refund from an online business to save a few bucks is genuinely not worth it. My advice, do not touch them and use a reputable supplier. Never again for me. Genuinely, thanks for a shocking client experience. I will also be exploring my options under the CPA. Unacceptable that businesses operate like this.
1 reviews | Active since Jan 2020
Don't believe everything you read about bad reviews, some people's expectations are unrealistic. I have ordered multiple times from 4home.co.za and had great service.
1 reviews | Active since Jan 2020
After 5 days no delivery on goods bought and paid for, kept sending emails, they kept saying 5-10 business working days. Today I received an email now the delay is 2 weeks - so I let loose and used foul language - getting a refund - why advertise goods if you cannot supply the goods - will not recommend or buy from the again
1 reviews | Active since Jan 2020
After 5 days no delivery on goods bought and paid for, kept sending emails, they kept saying 5-10 business working days. Today I received an email now the delay is 2 weeks - so I let loose and used foul language - getting a refund - why advertise goods if you cannot supply the goods - will not recommend or buy from the again
1 reviews | Active since Jan 2020
Extremely bad service . To get hold of them after order was placed is nearly impossible. I held on for 32 minutes and gave up. They promised to call back but never did. To cancel an order is even more difficult . Bad bad bad !!!
1 reviews | Active since Jan 2020
Extremely bad service . To get hold of them after order was placed is nearly impossible. I held on for 32 minutes and gave up. They promised to call back but never did. To cancel an order is even more difficult . Bad bad bad !!!
1 reviews | Active since Jan 2020
We placed an order with 4home.co.za on Monday and our order was delivered on Wednesday. We are very impressed with them
1 reviews | Active since Jan 2020
We placed an order with 4home.co.za on Monday and our order was delivered on Wednesday. We are very impressed with them
1 reviews | Active since Jan 2020
I have requested for a refund, and have not received anything since 1 March 2024. We've requested a refund of ZAR 231.84 to be paid to your bank account, for a transaction you made with S&H Electronic Services T/A 4home.co.za. You should receive the refund within 7-12 working days. Note: Refund for transaction SH52539-20240217134933
1 reviews | Active since Jan 2020
I have requested for a refund, and have not received anything since 1 March 2024. We've requested a refund of ZAR 231.84 to be paid to your bank account, for a transaction you made with S&H Electronic Services T/A 4home.co.za. You should receive the refund within 7-12 working days. Note: Refund for transaction SH52539-20240217134933
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