A Laundry And Dry Cleaning
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
<p>Business site : http://www.24hourlaundry.co.za/</p> <p>Today a few minutes ago, (10:00AM-11:00AM), 12 June 2016, I used the second last machine at the far end to the left (as you walk in the entrance). According to the lady who works there, it is called number 9.</p> <p>Anyways, I put 19 rands already into the machine and it did not even start.</p> <p>I then asked the lady for a refund because this is not fair to the customer. She was not willing to refund me. She said "Da Bazz" will come there soon.</p> <p>I have been waiting and the manager did not pitched up. It may seem like little change, but it is the principle of your business to accomodate your customers, and also the fact that no sign was put there initially saying the machine does not work.</p>
1 reviews | Active since Jan 2020
<p>Business site : http://www.24hourlaundry.co.za/</p> <p>Today a few minutes ago, (10:00AM-11:00AM), 12 June 2016, I used the second last machine at the far end to the left (as you walk in the entrance). According to the lady who works there, it is called number 9.</p> <p>Anyways, I put 19 rands already into the machine and it did not even start.</p> <p>I then asked the lady for a refund because this is not fair to the customer. She was not willing to refund me. She said "Da Bazz" will come there soon.</p> <p>I have been waiting and the manager did not pitched up. It may seem like little change, but it is the principle of your business to accomodate your customers, and also the fact that no sign was put there initially saying the machine does not work.</p>
1 reviews | Active since Jan 2020
The laundry mixed our laundry, and we ended up with pink(instead of white) uniforms. owner told me it's my fault for expecting them to do work that quickly( i handed in Friday afternoon, and collected Monday morning). Never apologized , and told me to take my business somewhere else, which i did. Arrogant and very rude. Anyways, just a heads up people... as you can see, he sorts his problems by asking the people to take their business somewhere else. Pretty sad ...
1 reviews | Active since Jan 2020
The laundry mixed our laundry, and we ended up with pink(instead of white) uniforms. owner told me it's my fault for expecting them to do work that quickly( i handed in Friday afternoon, and collected Monday morning). Never apologized , and told me to take my business somewhere else, which i did. Arrogant and very rude. Anyways, just a heads up people... as you can see, he sorts his problems by asking the people to take their business somewhere else. Pretty sad ...
1 reviews | Active since Jan 2020
Laundry and dry cleaning riped one of my tops on monday 3 may 2015 and they are regusing to replace the top. This top was not even 2months old. When speaking to rodney the owner over the phone he said thatbi was demanding and petty and that he doesnt mind loosing me as a customer and I should never put foot in hes shop again.. quite a strange reaction for someone who claims not to be guilty? !!! As he thought he put down the phone he called me a stupid bitch. This is disgusting customer service.
1 reviews | Active since Jan 2020
Laundry and dry cleaning riped one of my tops on monday 3 may 2015 and they are regusing to replace the top. This top was not even 2months old. When speaking to rodney the owner over the phone he said thatbi was demanding and petty and that he doesnt mind loosing me as a customer and I should never put foot in hes shop again.. quite a strange reaction for someone who claims not to be guilty? !!! As he thought he put down the phone he called me a stupid bitch. This is disgusting customer service.
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