Review ofAbsa
Absa

Absa

1.481443431359959|46,722 reviews
KT
Khosi Tsotetsi

1 reviews | Active since Member

18 Mar 2026, 21:44

Poor service - East Rand Mall Branch

Poor service - East Rand Mall Branch Consultant very rude. What was supposed to be a simple and straightforward service request (coins deposit) ended up being a horrible experience. I deserve an apology for the disrespect and unprofessional behaviour by Terreece.

0
Replies (1)
Absa
Absa's reply19 Mar 2026, 09:09
Official

<div>Dear Khosi Tsotetsi</div><div>&nbsp;</div><div>Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email.</div><div>&nbsp;</div><div>The reference number for your complaint is C-66474296.</div><div>&nbsp;</div><div>Regards</div><div>&nbsp;</div><div>Leatitia Van Schalkwyk</div><div>Customer Value Management</div>

Best regards,