I am very satisfied! My stay was rather enjoyable.

Hotel is conveniently located near the V&A waterfront, although not exactly walkable to/ from V&A. There are complimentary shuttle buses from the hotel to near the V&A, and complimentary canal cruise tickets that can be requested from the reception. Breakfast and room service were delicious 🤤 The room was clean and comfortably furnished. However, housekeeping seemed to be in a mess - water was not refilled most days, sometimes given 1 set of towels although it’s double occupancy, bottled toiletries were not filled and conditioner missing, etc. Housekeeping requests were mostly fulfilled promptly though.