MOST INCONSIDERATE BUNCH OF PEOPLE!!!

Accomplished delayed in submitting quotations to the assessor. And now they are messing me around fixing my car. They keep giving me the same excuse that they are waiting for parts. Now they are saying that the parts arrived damaged and had to send it back. Now they cannot find the parts, yet VW is within the EASTERN CAPE, so I am utterly SHOCKED. I am sitting without a car for 3 weeks now.