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ACS Debt Collectors (South Africa)
Unclaimed Business
AD
ACS Debt Collectors (South Africa)
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About ACS Debt Collectors (South Africa)
ACS Debt Collectors (South Africa) has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked ACS Debt Collectors (South Africa) across 17 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJV
Johan V
1 reviews | Active since Jan 2020
17 Jul 2025, 10:20
Pensioners gets mistreated when want to pay account
I wish I could give 0 stars, I am a pensioner just trying to pay my account, but as soon as I call, I get ignored. When I try to email, they just ignore me and charge me to email them. When I try to make an arrangement, they are rude and try to change the subject to when I can pay the full amount. It is very unfair that pensioners are being treated this way.
Helpful (0)
|Replies (0)JV
Johan V
1 reviews | Active since Jan 2020
17 Jul 2025, 10:20
Pensioners gets mistreated when want to pay account
I wish I could give 0 stars, I am a pensioner just trying to pay my account, but as soon as I call, I get ignored. When I try to email, they just ignore me and charge me to email them. When I try to make an arrangement, they are rude and try to change the subject to when I can pay the full amount. It is very unfair that pensioners are being treated this way.
0
Replies (0)BI
Brendon I
1 reviews | Active since Jan 2020
18 Jun 2025, 13:40
Stop Calling – Unprofessional Conduct from Your Agents
ACS Debt Collectors should seriously consider training their agents in proper communication. The way they speak to people is incredibly rude and unprofessional. Calling someone and immediately shouting is unacceptable. If that's how your agents conduct business, then please do not call me again contact me by email instead.
Helpful (0)
|Replies (0)BI
Brendon I
1 reviews | Active since Jan 2020
18 Jun 2025, 13:40
Stop Calling – Unprofessional Conduct from Your Agents
ACS Debt Collectors should seriously consider training their agents in proper communication. The way they speak to people is incredibly rude and unprofessional. Calling someone and immediately shouting is unacceptable. If that's how your agents conduct business, then please do not call me again contact me by email instead.
0
Replies (0)YO
Yolandi O
1 reviews | Active since Jan 2020
26 Feb 2025, 07:51
They are *******, and not debt collectors.
It shouldn't even get a star. I was reading some of the other reviews, and exactly the same here with me. My Mr Price account has been paid up in full, and they still went to debit my bank account. Also told me it was my responsibility to let them know to cancel the debit order. How money people's money are they getting like this, and no one picks it up. This is ******* and theft.
Helpful (0)
|Replies (0)YO
Yolandi O
1 reviews | Active since Jan 2020
26 Feb 2025, 07:51
They are *******, and not debt collectors.
It shouldn't even get a star. I was reading some of the other reviews, and exactly the same here with me. My Mr Price account has been paid up in full, and they still went to debit my bank account. Also told me it was my responsibility to let them know to cancel the debit order. How money people's money are they getting like this, and no one picks it up. This is ******* and theft.
0
Replies (0)MT
MERINDA T
1 reviews | Active since Jan 2020
30 Jan 2025, 08:47
ACS Debt
Good day On 22 April 2024 I received an email from ACS explaining to me that my outstanding account is R 2724.99. From 25/03/2024 until date I have paid R3403.79 on my account. Now I must pay another R600 after mailing and asking since November what my outstanding balance is to settle the account. Every day I get 5 - 6 calls and I cannot answer my phone but those phone calls get added to my account even if I don't answer. After explaining to them that they must send me an amount and explaining to them that I cannot answer my phone, the calls do not stop. I have been without employment for most of 2023. After sending them a letter every month I ask them also to rectify it at Experian because it still shows late payment, nothing has been done. Please could someone assist me?
Helpful (0)
|Replies (0)MT
MERINDA T
1 reviews | Active since Jan 2020
30 Jan 2025, 08:47
ACS Debt
Good day On 22 April 2024 I received an email from ACS explaining to me that my outstanding account is R 2724.99. From 25/03/2024 until date I have paid R3403.79 on my account. Now I must pay another R600 after mailing and asking since November what my outstanding balance is to settle the account. Every day I get 5 - 6 calls and I cannot answer my phone but those phone calls get added to my account even if I don't answer. After explaining to them that they must send me an amount and explaining to them that I cannot answer my phone, the calls do not stop. I have been without employment for most of 2023. After sending them a letter every month I ask them also to rectify it at Experian because it still shows late payment, nothing has been done. Please could someone assist me?
0
Replies (0)JN
Jabu N
1 reviews | Active since Jan 2020
17 Dec 2024, 20:43
Bad service acs
Kustori or kustori whatever her name does not deserve to breathe the air we breathe as she is one rude woman who works for a company called acs which seems not to care about people and they are ****mers who work with mr price
Helpful (0)
|Replies (0)JN
Jabu N
1 reviews | Active since Jan 2020
17 Dec 2024, 20:43
Bad service acs
Kustori or kustori whatever her name does not deserve to breathe the air we breathe as she is one rude woman who works for a company called acs which seems not to care about people and they are ****mers who work with mr price
0
Replies (0)NT
Nomsa T
1 reviews | Active since Jan 2020
16 Oct 2024, 10:47
I want my money as soon as possible
I had a Mr Price account which is closed and paid up in September that i was paying via ACS. Now this month they debit from my bank account. I called them a lady y the name Kastodi or something like that. She attended to my call she was so rude and impatient and she told me it was my fault that they debited my account I was responsible for them to stop the debit order. Yet I spoke to one of their agent after I paid the account they even sent me a paid up letter. I sent emails there has been no response and evertime I call this Kastodi is the one who answers. She td to reverse the money on my banking App or go to the bank. Which means i am going to lose some of my money. I told her debichecks cannot be reversed. I need .y R1000 back as it is. I have never dealt with so much unprofessionalism as I have with Kastodi. When they need your money they are available and friendly now that they owe me they cant even take responsibility for their actions
Helpful (0)
|Replies (0)NT
Nomsa T
1 reviews | Active since Jan 2020
16 Oct 2024, 10:47
I want my money as soon as possible
I had a Mr Price account which is closed and paid up in September that i was paying via ACS. Now this month they debit from my bank account. I called them a lady y the name Kastodi or something like that. She attended to my call she was so rude and impatient and she told me it was my fault that they debited my account I was responsible for them to stop the debit order. Yet I spoke to one of their agent after I paid the account they even sent me a paid up letter. I sent emails there has been no response and evertime I call this Kastodi is the one who answers. She td to reverse the money on my banking App or go to the bank. Which means i am going to lose some of my money. I told her debichecks cannot be reversed. I need .y R1000 back as it is. I have never dealt with so much unprofessionalism as I have with Kastodi. When they need your money they are available and friendly now that they owe me they cant even take responsibility for their actions
0
Replies (0)NM
Nndwamato M
1 reviews | Active since Jan 2020
8 Oct 2024, 22:40
Clear my name from ur database
I have paid my debt in full amount .I'm still waiting for u to clear my name.my mr price account
Helpful (0)
|Replies (0)NM
Nndwamato M
1 reviews | Active since Jan 2020
8 Oct 2024, 22:40
Clear my name from ur database
I have paid my debt in full amount .I'm still waiting for u to clear my name.my mr price account
0
Replies (0)CS
Celeste S
1 reviews | Active since Jan 2020
13 Dec 2023, 11:17
UNHAPPY WITH ACS DEBT COLLECTORS
ACS DEBT COLLECTORS is totally ********* and has no scruples at all. I've been paying them 12 Months via DEBIT ORDER and EFT (Paying Double) and my account has barely gone down at all. I requested a statement and charges included MLALASKA - RECEIPT COMMISSION of R 130 / ACS PLACEMENT 3 LETTER of R 25 COMMUNICATION (that I never get) R 3.45 MLALASKA - RECEIPT COMMISSION of R 50 - R 250 MLALASKA - DAILY INTEREST of R 71.18 This after I have been faithfully paying! Their daily interest is charged twice some months and then you get their commission charged every month.
Helpful (0)
|Replies (0)CS
Celeste S
1 reviews | Active since Jan 2020
13 Dec 2023, 11:17
UNHAPPY WITH ACS DEBT COLLECTORS
ACS DEBT COLLECTORS is totally ********* and has no scruples at all. I've been paying them 12 Months via DEBIT ORDER and EFT (Paying Double) and my account has barely gone down at all. I requested a statement and charges included MLALASKA - RECEIPT COMMISSION of R 130 / ACS PLACEMENT 3 LETTER of R 25 COMMUNICATION (that I never get) R 3.45 MLALASKA - RECEIPT COMMISSION of R 50 - R 250 MLALASKA - DAILY INTEREST of R 71.18 This after I have been faithfully paying! Their daily interest is charged twice some months and then you get their commission charged every month.
0
Replies (0)