Advanced College Thabazimbi Primary School receptionist is beyond disrespectful,arrogant,unprofessional and delivering worse service to the parents

I’ve requested textbook list from Sir Wilbert,yesterday i received the stationary list and good morning text from the number unknown to me,after the confirmation from Sir Wilbert that its the school receptionist,I then greeted and responded and asked her to provide textbook list,stationery list I already have.she said she’ll ask from the teachers.she kept on texting telling me that other teachers gave her she’s awaiting others to also give,on the last text she said most of them gave the details only few left,then she’ll provide the list once completed,what was unsettling and uncomfortable to me was the unprofessionalism thrown to my face and not once,she kept on using words like “neh”sharp”neh” at the end on every sentence,I then asked her to be professional when she’s talking to the parents,she can’t be speaking like she’s speaking to her friends while talking to the parents,i do not appreciate it,she’s at work.She phoned me with landline to introduce herself and that she’s phoning me regarding my text,she doesn’t understand because I’m the rude one here!,I could feel that she was arrogant and tried to calmly explain but i couldn’t finish my sentence,she said no no no,you’re rude and I’m not gonna listen to you and you’re not gonna tell me how to talk to you or anyone,I said so,you’re not going to wait until i finish to talk,she said no!you listen to me,she then proceeded to shout and screaming at me,i decided not to listen anymore,i then dropped the phone. I phoned the principal to report the matter,he spoke to Tshepiso Maomela,Tshepiso refused to apologise to me as a parent and he was not showing any remorse. I sent my son to go and find out what was happening,Tshepiso wasn’t even trying to be obedient,I then asked for the Director’s contract number,Principal told Tshepiso to do the right thing because the parent even want to escalate the matter to the director,they’re asking for the contact number,she then said,you can give it to them,it’s not a problem they can take it up. On matter there is Pathetic client experience,disrespecting,devaluing and humiliating the parent and also insubordination to the school head. This I’ve never seen,heard of nor experienced before.Advanced College’s reputation is now questionable,the department of education was notified and i believe they’ll deal the situation amicably.I’m disappointed to learn that some of the employees of Advanced college can be an embarrassment to themselves,society and the school. This matter will not be left lying down,the receptionist girl will learn that there’s people in Thabazimbi that you need to respect,I might be kind but not to be taken advantage for nor be disrespected, that the job is being honoured,and the leadership is to be respected and obeyed to.I’m not the one to be messed with!mThe director’s contact number0849875296