AR
AE Refrigeration
Unclaimed Business
AR
AE Refrigeration
Unclaimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Electronics & Technology
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About AE Refrigeration
AE Refrigeration has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked AE Refrigeration across 12 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRB
Richard B
1 reviews | Active since Jan 2020
7 Oct 2025, 09:34
YOU WONT HEAR FROM THEM AFTER THEY HAVE YOUR MONEY
DONT USE THESE ****MERS. They quoted us R2400 to replace a condenser which could not have been new as it lasted a few months. Good luck trying to get hold of them to claim on their "warranty"
Helpful (0)
|Replies (0)RB
Richard B
1 reviews | Active since Jan 2020
7 Oct 2025, 09:34
YOU WONT HEAR FROM THEM AFTER THEY HAVE YOUR MONEY
DONT USE THESE ****MERS. They quoted us R2400 to replace a condenser which could not have been new as it lasted a few months. Good luck trying to get hold of them to claim on their "warranty"
0
Replies (0)JK
Jan K
1 reviews | Active since Jan 2020
17 Aug 2025, 08:55
**** Business
Technician came, charged callout, quoted extra parts, only installed one of the parts which we paid for, the fridge got semi cold then died completely a few hours later, they have now ghosted my number and have no intention of coming back to do the repair properly. Total **** business. I called from another phone and the technician answered, as soon as he realised who was calling, he killed the call and blocked that number as well.
Helpful (0)
|Replies (0)JK
Jan K
1 reviews | Active since Jan 2020
17 Aug 2025, 08:55
**** Business
Technician came, charged callout, quoted extra parts, only installed one of the parts which we paid for, the fridge got semi cold then died completely a few hours later, they have now ghosted my number and have no intention of coming back to do the repair properly. Total **** business. I called from another phone and the technician answered, as soon as he realised who was calling, he killed the call and blocked that number as well.
0
Replies (0)RL
Roselle L
1 reviews | Active since Jan 2020
8 Jul 2025, 07:12
Not Happy
I had an appointment with them on the 27th June @ 14:00 to come out and work on my dishwasher. They arrived 16:30 - I paid R300 call out fee. They said the PC board needs replacing and would quote me. I had to follow up yesterday the 7th of July and today the 8th still no quote. After reading all the reviews, I will look to get someone else to rather come out…
Helpful (0)
|Replies (0)RL
Roselle L
1 reviews | Active since Jan 2020
8 Jul 2025, 07:12
Not Happy
I had an appointment with them on the 27th June @ 14:00 to come out and work on my dishwasher. They arrived 16:30 - I paid R300 call out fee. They said the PC board needs replacing and would quote me. I had to follow up yesterday the 7th of July and today the 8th still no quote. After reading all the reviews, I will look to get someone else to rather come out…
0
Replies (0)FL
Francois L
1 reviews | Active since Jan 2020
21 Jan 2025, 11:22
Fridge repair, more like ****!
If you are looking for a reliable company to do appliance repairs (in my case fridge repairs) then I would highly recommend you NOT use AE Refrigeration (Bothasig area)!!! The technician (if you can call him that) arrived in his sandals looking like he’s about to go on holiday (but don’t judge a book by it’s cover I guess) and started taking the fridge apart. After a while, he told me, “I know exactly what the problem is”. He gave me a quote and said that the fridge will last several more years if he does the repairs. Some of the items he quoted for seemed “extra/ not required” but I’m not the technician so I went ahead. The fridge worked great for all of three days before it had exactly the same issues as before, now only I’m R2850 out of pocket. I contacted the company again and a few days later the same guy returned to have a look. He again stripped the fridge, damaging some components as it was frozen solid. After he inspected it, he said “I know exactly what the problem is”. He was then supposed to contact me the next day with a quote for the part needed but I have not heard anything from anyone at AE Refrigeration despite several calls and text messages. To save yourself money and bitter disappointment PLEASE DO NOT use this company. It’s unfortunate how someone like this makes one not want to trust or support the smaller business
Helpful (0)
|Replies (0)FL
Francois L
1 reviews | Active since Jan 2020
21 Jan 2025, 11:22
Fridge repair, more like ****!
If you are looking for a reliable company to do appliance repairs (in my case fridge repairs) then I would highly recommend you NOT use AE Refrigeration (Bothasig area)!!! The technician (if you can call him that) arrived in his sandals looking like he’s about to go on holiday (but don’t judge a book by it’s cover I guess) and started taking the fridge apart. After a while, he told me, “I know exactly what the problem is”. He gave me a quote and said that the fridge will last several more years if he does the repairs. Some of the items he quoted for seemed “extra/ not required” but I’m not the technician so I went ahead. The fridge worked great for all of three days before it had exactly the same issues as before, now only I’m R2850 out of pocket. I contacted the company again and a few days later the same guy returned to have a look. He again stripped the fridge, damaging some components as it was frozen solid. After he inspected it, he said “I know exactly what the problem is”. He was then supposed to contact me the next day with a quote for the part needed but I have not heard anything from anyone at AE Refrigeration despite several calls and text messages. To save yourself money and bitter disappointment PLEASE DO NOT use this company. It’s unfortunate how someone like this makes one not want to trust or support the smaller business
0
Replies (0)WP
Warren P
1 reviews | Active since Jan 2020
7 Jan 2025, 09:50
AE Refrigeration - Still battling for them to fix fridge after paying.
OMG. I explained to them exactly what the problem was. Freezer works, fridge only cools when switched off (manual defrost) for a few hours. They (2 guys) re-gas and all sorts of things which I found pointless. More than an hour and R2200 later, they done. I ask the guy if he is sure this will fix my problem, because I doubt it. He is confident it will. As I suspected, the problem is backed a few days later. Same as when I manually defrost. They eventually comes out again and within 10 minutes, the guy tells me I need a new sensor R950. I felt like I'm being ******ed and refused to pay. You spent more than an hour the 1st time (R2200) and couldn't fix the problem and now you can tell me in 10 minutes (R950) what the problem is? Suspect? The guy leaves, again not replacing all the *****s. After messaging them, I get a call, they will send me bank account details and if I pay, they will get the part. I refuse, because they did not fix the problem I called them for. They hung up and now I'm being ghosted. Not even a blue tick on WhatsApp.
Helpful (0)
|Replies (0)WP
Warren P
1 reviews | Active since Jan 2020
7 Jan 2025, 09:50
AE Refrigeration - Still battling for them to fix fridge after paying.
OMG. I explained to them exactly what the problem was. Freezer works, fridge only cools when switched off (manual defrost) for a few hours. They (2 guys) re-gas and all sorts of things which I found pointless. More than an hour and R2200 later, they done. I ask the guy if he is sure this will fix my problem, because I doubt it. He is confident it will. As I suspected, the problem is backed a few days later. Same as when I manually defrost. They eventually comes out again and within 10 minutes, the guy tells me I need a new sensor R950. I felt like I'm being ******ed and refused to pay. You spent more than an hour the 1st time (R2200) and couldn't fix the problem and now you can tell me in 10 minutes (R950) what the problem is? Suspect? The guy leaves, again not replacing all the *****s. After messaging them, I get a call, they will send me bank account details and if I pay, they will get the part. I refuse, because they did not fix the problem I called them for. They hung up and now I'm being ghosted. Not even a blue tick on WhatsApp.
0
Replies (0)KH
Kenneth H
1 reviews | Active since Jan 2020
10 Dec 2024, 16:16
Amazing service
Highly impressed with Petrus: professionalism and standard of work and the willingness to fix the washing machine even though we still owe R500 till the end of the month. They were the only company willing to do the work under these circumstances. AE Refrigerations were also cheaper than other quotes.
Helpful (0)
|Replies (0)KH
Kenneth H
1 reviews | Active since Jan 2020
10 Dec 2024, 16:16
Amazing service
Highly impressed with Petrus: professionalism and standard of work and the willingness to fix the washing machine even though we still owe R500 till the end of the month. They were the only company willing to do the work under these circumstances. AE Refrigerations were also cheaper than other quotes.
0
Replies (0)TA
Tiphaine A
1 reviews | Active since Jan 2020
2 Sept 2024, 12:49
Do not recommend this company
AE refrigeration changed a part at great expense in my old washing machine. It still did not work properly so they did come back, and replaced another part. However, the machine still does not work, and now they are ignoring all my attempts to make contact.
Helpful (0)
|Replies (0)TA
Tiphaine A
1 reviews | Active since Jan 2020
2 Sept 2024, 12:49
Do not recommend this company
AE refrigeration changed a part at great expense in my old washing machine. It still did not work properly so they did come back, and replaced another part. However, the machine still does not work, and now they are ignoring all my attempts to make contact.
0
Replies (0)LA
Lilian A
1 reviews | Active since Jan 2020
30 Aug 2024, 12:20
Bad service .
Don't use these people . They don't fix your fridge. They charge a huge amount and my freezer is still not freezing . They don't answer the WhatsApp messages I sent for them to come back . They a bunch of cons they don't honour their guaranteed period
Helpful (0)
|Replies (0)LA
Lilian A
1 reviews | Active since Jan 2020
30 Aug 2024, 12:20
Bad service .
Don't use these people . They don't fix your fridge. They charge a huge amount and my freezer is still not freezing . They don't answer the WhatsApp messages I sent for them to come back . They a bunch of cons they don't honour their guaranteed period
0
Replies (0)