AT
Aeroplan Travel
Unclaimed Business
AT
Aeroplan Travel
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Travel & Vacation
#9NPS Score
0Unlikely
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Lisa S
1 reviews | Active since Jan 2020
2 Dec 2021, 10:53
Aeroplan Travel - Don’t trust them
Absolutely appalling. After being a loyal client for years and booking several trips through Aeroplan they have left my completely in the lurch. I booked an all inclusive family holiday to the Seychelles in September 2021. I paid in full for this holiday. Prior to payment I did raise concerns regarding future travel bans and my holiday being cancelled. I was assured there would be “no issues” and “I would not lose any money”. When the travel ban was announced last week I was again assured “I would not lose any money”. Now 7 days later after repeatedly following up regarding my now cancelled booking Aeroplan travel cannot organise an alternate holiday for me and will deduct 25 percent of the entire amount I paid to them. So I am losing money.
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Lisa S
1 reviews | Active since Jan 2020
2 Dec 2021, 10:53
Aeroplan Travel - Don’t trust them
Absolutely appalling. After being a loyal client for years and booking several trips through Aeroplan they have left my completely in the lurch. I booked an all inclusive family holiday to the Seychelles in September 2021. I paid in full for this holiday. Prior to payment I did raise concerns regarding future travel bans and my holiday being cancelled. I was assured there would be “no issues” and “I would not lose any money”. When the travel ban was announced last week I was again assured “I would not lose any money”. Now 7 days later after repeatedly following up regarding my now cancelled booking Aeroplan travel cannot organise an alternate holiday for me and will deduct 25 percent of the entire amount I paid to them. So I am losing money.
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