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Affinity Dental
Unclaimed Business
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Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
100
Recommended: Very Likely
Review Distribution
4.3|4 Reviews
Jun '25 - May '26
5(75%)
4(0%)
3(0%)
2(25%)
1(0%)
5(75%)
4(0%)
3(0%)
2(25%)
1(0%)
Frequently Asked Questions About Affinity Dental
Affinity Dental has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Affinity Dental across 84 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSV
A
AP
Angelique P
1 reviews | Active since Jan 2020
30 Jun 2025, 08:58
Rejected claim **** response
I joined Affinity dental - took the platinum plan. Been struggling for months with my wisdom tooth. My dentist said it should be removed in the theater. But Affinity doesn't cover that. So I told my dentist they only cover it in the dentist chair. So he said if it got more bother sim then he'll do it with gas. Few months later it did get worse. Made an appointment, went to see him. But he decide just there to do the removal. I wasn't even aware that was his plan as the assistant said something like this requires more then an hour appointment and mine was just 30min. If I knew that I would have had my hubby with me, but he didn't use gas. And now I got the invoice from the dentist saying Affinity rejected that claim as the dentist need to get authorization. This isn't fair. As customer care plays the same tune.
Helpful (0)
|Replies (0)AP
Angelique P
1 reviews | Active since Jan 2020
30 Jun 2025, 08:58
Rejected claim **** response
I joined Affinity dental - took the platinum plan. Been struggling for months with my wisdom tooth. My dentist said it should be removed in the theater. But Affinity doesn't cover that. So I told my dentist they only cover it in the dentist chair. So he said if it got more bother sim then he'll do it with gas. Few months later it did get worse. Made an appointment, went to see him. But he decide just there to do the removal. I wasn't even aware that was his plan as the assistant said something like this requires more then an hour appointment and mine was just 30min. If I knew that I would have had my hubby with me, but he didn't use gas. And now I got the invoice from the dentist saying Affinity rejected that claim as the dentist need to get authorization. This isn't fair. As customer care plays the same tune.
0
Replies (0)JF
CM
Cynthia M
1 reviews | Active since Jan 2020
8 Jan 2025, 15:00
cm .mbangwa
i paid R500 every month for more than 2 yrs and just when about to get to the 3rd year i wanted to do claening then i contacted them they send me the list of their doctors each and every doctor was complaining that the dont pay in time if they end up paying it will be after few months so they said to me ishoul pay cash and do the claim my self but affinity said im not allowed to claim the doctors should help me and claim ,like doctors words against the affinity guys this company is a big ****
Helpful (0)
|Replies (0)CM
Cynthia M
1 reviews | Active since Jan 2020
8 Jan 2025, 15:00
cm .mbangwa
i paid R500 every month for more than 2 yrs and just when about to get to the 3rd year i wanted to do claening then i contacted them they send me the list of their doctors each and every doctor was complaining that the dont pay in time if they end up paying it will be after few months so they said to me ishoul pay cash and do the claim my self but affinity said im not allowed to claim the doctors should help me and claim ,like doctors words against the affinity guys this company is a big ****
0
Replies (0)PL
Paul L
1 reviews | Active since Jan 2020
10 Jul 2024, 11:05
I was totally Blown away by how awesome Affinity Dental was with handling my query and claim
I was totally Blown away by how awesome Affinity Dental was with handling my query and claim. Precious was an absolute superstar and fully understood my situation and very quickly helped me out and did it in style and with empathy. Thank you Precious and thank you Affinity Dental.
Helpful (0)
|Replies (0)PL
Paul L
1 reviews | Active since Jan 2020
10 Jul 2024, 11:05
I was totally Blown away by how awesome Affinity Dental was with handling my query and claim
I was totally Blown away by how awesome Affinity Dental was with handling my query and claim. Precious was an absolute superstar and fully understood my situation and very quickly helped me out and did it in style and with empathy. Thank you Precious and thank you Affinity Dental.
0
Replies (0)EC
Elaine C
1 reviews | Active since Jan 2020
8 May 2024, 06:01
dental
I had to wait a whole year to be able to use my dental plan, when I spoke to the consultant I explained every little detail about my son's wisdom teeth and that I want to remove all my teeth, and she promised that the platinum plan will cover everything, after waiting the whole year and took my son for his wisdom teeth, I had to hear oh no they can't remove the bottom one's because he will need to go to the ER....I did explain everything from the beginning and I was told otherwise, now when I have to go for my teeth and obviously you will need an ex ray to be taken. now I'm told oh no we don't pay for that also, after I was told Platinum cover will cover everything...I'm highly disappointed and so angry, after waiting a whole year to be taken for a ride like this, if I paid privately for my son's teeth it would've cost me so so much cheaper and I could've removed the bottom one's all together, they just wasted my time and A LOT of my money I highly do not recommend Affinity at all, they just cheat you in taking their **** and hides very important details that costs you even more money at the end of time and then you can't even fix your teeth like it should've been done
Helpful (0)
|Replies (0)EC
Elaine C
1 reviews | Active since Jan 2020
8 May 2024, 06:01
dental
I had to wait a whole year to be able to use my dental plan, when I spoke to the consultant I explained every little detail about my son's wisdom teeth and that I want to remove all my teeth, and she promised that the platinum plan will cover everything, after waiting the whole year and took my son for his wisdom teeth, I had to hear oh no they can't remove the bottom one's because he will need to go to the ER....I did explain everything from the beginning and I was told otherwise, now when I have to go for my teeth and obviously you will need an ex ray to be taken. now I'm told oh no we don't pay for that also, after I was told Platinum cover will cover everything...I'm highly disappointed and so angry, after waiting a whole year to be taken for a ride like this, if I paid privately for my son's teeth it would've cost me so so much cheaper and I could've removed the bottom one's all together, they just wasted my time and A LOT of my money I highly do not recommend Affinity at all, they just cheat you in taking their **** and hides very important details that costs you even more money at the end of time and then you can't even fix your teeth like it should've been done
0
Replies (0)