AfriShopSA
Claimed Business
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About AfriShopSA
AfriShopSA has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked AfriShopSA across 22 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRS
Rigby S
1 reviews | Active since Jan 2020
20 Oct 2025, 08:21
Gone out of business!
I have sent you my Taroma for repair. The courier confirmed it was delivered to your office in Shelly Beach. But now you appear to be out of business - phones don't work, don't reply to emails, don't reply to online enquiries.
Helpful (0)
|Replies (0)RS
Rigby S
1 reviews | Active since Jan 2020
20 Oct 2025, 08:21
Gone out of business!
I have sent you my Taroma for repair. The courier confirmed it was delivered to your office in Shelly Beach. But now you appear to be out of business - phones don't work, don't reply to emails, don't reply to online enquiries.
0
Replies (0)RD
Riki-Louise Dippenaar
1 reviews | Active since Jan 2020
8 Sept 2025, 12:57
BEWARE! **** - uncontactable, *****ulent, do not use!!!
BEWARE! **** - uncontactable, *****ulent, do not use!!! They are exploiting the fact that they did good business a few years ago to **** customers now.
Helpful (0)
|Replies (0)RD
Riki-Louise Dippenaar
1 reviews | Active since Jan 2020
8 Sept 2025, 12:57
BEWARE! **** - uncontactable, *****ulent, do not use!!!
BEWARE! **** - uncontactable, *****ulent, do not use!!! They are exploiting the fact that they did good business a few years ago to **** customers now.
0
Replies (0)AJ
ADEL J
1 reviews | Active since Jan 2020
11 Aug 2025, 14:00
TAROMA ROBI 1
It is impossible to get hold of them. The lady, Cathy, does not respond to emails, and they do not answer their phones. I've sent my ROBI1 in for a repair, and after 3 weeks, I still have no idea what is wrong with it or if it can be repaired. How do you get your stuff back from them???
Helpful (0)
|Replies (0)AJ
ADEL J
1 reviews | Active since Jan 2020
11 Aug 2025, 14:00
TAROMA ROBI 1
It is impossible to get hold of them. The lady, Cathy, does not respond to emails, and they do not answer their phones. I've sent my ROBI1 in for a repair, and after 3 weeks, I still have no idea what is wrong with it or if it can be repaired. How do you get your stuff back from them???
0
Replies (0)GP
Gerda P
1 reviews | Active since Jan 2020
14 Jan 2025, 14:45
Afrishop poor service!
A few years ago I bought a Taroma Liectrox C30B robot vacuum cleaner. I was happy with it, even though the App is useless. It started giving problems with the wifi, Afrishop repared it because it was still under warranty. It came back repaired. Last year it started running for about a minute before cutting out. With some difficulty I got a reaction from Afrishop and finally sent it in to be repaired on 6 October 2024. Then nothing. Query after query I was told they were waiting for parts. More queries re status, nothing. Then a more firm requesf for feedback. Today, 14 January 2025, it was returned but I doubt the box was even opened, it had my old waybill on, and on trying the robot it still cuts out after about 60 seconds. AFRISHOP used to give excellent service, but I am afraid it has gone the way of most South African suppliers and should be avoided. Very poor show!
Helpful (0)
|Replies (0)GP
Gerda P
1 reviews | Active since Jan 2020
14 Jan 2025, 14:45
Afrishop poor service!
A few years ago I bought a Taroma Liectrox C30B robot vacuum cleaner. I was happy with it, even though the App is useless. It started giving problems with the wifi, Afrishop repared it because it was still under warranty. It came back repaired. Last year it started running for about a minute before cutting out. With some difficulty I got a reaction from Afrishop and finally sent it in to be repaired on 6 October 2024. Then nothing. Query after query I was told they were waiting for parts. More queries re status, nothing. Then a more firm requesf for feedback. Today, 14 January 2025, it was returned but I doubt the box was even opened, it had my old waybill on, and on trying the robot it still cuts out after about 60 seconds. AFRISHOP used to give excellent service, but I am afraid it has gone the way of most South African suppliers and should be avoided. Very poor show!
0
Replies (0)AS
Amir S
1 reviews | Active since Jan 2020
15 Nov 2024, 06:35
No customer service - Non existent
Terrible service. No answer of calls. No replies to facebook mentions. I do not recommend buying Taroma. The software app is not professional at all. I have been trying to get in touch with both the KZN and Centurion branches for several months now regarding an ongoing issue with the robot vacuum software app. Unfortunately, despite numerous attempts to reach out via the contact numbers listed on their website and Facebook—KZN: 081 547 2674 / 079 887 2179 and Centurion: 067 400 4478—I have not received any response. My concerns pertain to several issues within the app, including persistent mapping errors, spelling mistakes, and other usability challenges. I have noticed that the app is no longer available on the Play Store, and when it was accessible, there had not been any updates for over a year to address these problems.
Helpful (0)
|Replies (0)AS
Amir S
1 reviews | Active since Jan 2020
15 Nov 2024, 06:35
No customer service - Non existent
Terrible service. No answer of calls. No replies to facebook mentions. I do not recommend buying Taroma. The software app is not professional at all. I have been trying to get in touch with both the KZN and Centurion branches for several months now regarding an ongoing issue with the robot vacuum software app. Unfortunately, despite numerous attempts to reach out via the contact numbers listed on their website and Facebook—KZN: 081 547 2674 / 079 887 2179 and Centurion: 067 400 4478—I have not received any response. My concerns pertain to several issues within the app, including persistent mapping errors, spelling mistakes, and other usability challenges. I have noticed that the app is no longer available on the Play Store, and when it was accessible, there had not been any updates for over a year to address these problems.
0
Replies (0)MB
Michael B
1 reviews | Active since Jan 2020
6 Nov 2024, 09:40
Bad business
I ordered a "knee" pillow from them. They sent the wrong product. I have tried numerous times to phone them on all numbers I can find, and have messaged them on their website, and emailed them to their sales email address. All to no avail. No responses or replies
Helpful (0)
|Replies (0)MB
Michael B
1 reviews | Active since Jan 2020
6 Nov 2024, 09:40
Bad business
I ordered a "knee" pillow from them. They sent the wrong product. I have tried numerous times to phone them on all numbers I can find, and have messaged them on their website, and emailed them to their sales email address. All to no avail. No responses or replies
0
Replies (0)JR
JR
Jim R
1 reviews | Active since Jan 2020
16 Oct 2024, 06:43
Not contactable
Tried making contact on email,phone,Facebook,on there website and through there online bot with no success. It's about there Robot Window cleaner which seems to have a manafacturing fault, they have replaced two and the third has the same fault.I must say it works very well for two to three months then the fault appears.
Helpful (0)
|Replies (0)JR
Jim R
1 reviews | Active since Jan 2020
16 Oct 2024, 06:43
Not contactable
Tried making contact on email,phone,Facebook,on there website and through there online bot with no success. It's about there Robot Window cleaner which seems to have a manafacturing fault, they have replaced two and the third has the same fault.I must say it works very well for two to three months then the fault appears.
0
Replies (0)