1 reviews | Active since Member
I was initially contacted after leaving a negative review and was promised that my complaint would be resolved. However, during that same conversation, I was immediately asked to remove my review before any actual resolution took place.
I explained that I would gladly update or remove the review once all outstanding issues had genuinely been addressed.
To date, only my payment allocation issue and the resulting snowball effect have been resolved. However, an overpayment made to one of my creditors still remains unresolved. In addition, a credit received from Doodseker after I cancelled their services has still not been paid over to my creditor.
I have followed up twice regarding these outstanding matters, but my emails are now being ignored.
My experience has been that the service is good only until you are committed as a customer. After that, communication and support significantly declined.
Best regards,
Best regards,
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