AFRISTAY.COM
Claimed Business
AFRISTAY.COM
Claimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Review Distribution
1.7|3 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(33.3%)
2(0%)
1(66.7%)
5(0%)
4(0%)
3(33.3%)
2(0%)
1(66.7%)
Frequently Asked Questions About AFRISTAY.COM
AFRISTAY.COM has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked AFRISTAY.COM across 399 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRC
Ruby C
1 reviews | Active since Jan 2020
1 Feb 2026, 10:04
Bad service from Afric Stay and resort Sandies bathala Maldives
I booked my honeymoon with Africastay to the Maldives resort called Sandies Bathala in September 2024.. everything was perfect until we had to fly back from Maldives via Dubai. The resort was late in bringing us back to the airport, they claimed it was "force major" meaning something that was out of their control like bad weather... they claimed it was due to rain... there was no rain. It was a bright sunny day, the resort kept telling us, don't worry, we will get you there on time, it was a lie... we were left at the airport to fend for ourselves. We contacted Africa stay who told us they can get us on another flight but it would cost us about+-R50k.i told them that's ridiculous, you are the travel agent, the resort failed to bring us to the airport on time and now you want us to pay for this error... guess what they said it is out of their hands so basically if you want to get back on a flight either you pay up or find your own way. Disgusting. Both the resort Sandies Bathala and Africa stay gave us terrible service... so when you see specials for Sandies bathala Maldives on Africa stay, be prepared to be let down.
Helpful (0)
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Ruby C
1 reviews | Active since Jan 2020
1 Feb 2026, 10:04
Bad service from Afric Stay and resort Sandies bathala Maldives
I booked my honeymoon with Africastay to the Maldives resort called Sandies Bathala in September 2024.. everything was perfect until we had to fly back from Maldives via Dubai. The resort was late in bringing us back to the airport, they claimed it was "force major" meaning something that was out of their control like bad weather... they claimed it was due to rain... there was no rain. It was a bright sunny day, the resort kept telling us, don't worry, we will get you there on time, it was a lie... we were left at the airport to fend for ourselves. We contacted Africa stay who told us they can get us on another flight but it would cost us about+-R50k.i told them that's ridiculous, you are the travel agent, the resort failed to bring us to the airport on time and now you want us to pay for this error... guess what they said it is out of their hands so basically if you want to get back on a flight either you pay up or find your own way. Disgusting. Both the resort Sandies Bathala and Africa stay gave us terrible service... so when you see specials for Sandies bathala Maldives on Africa stay, be prepared to be let down.
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Replies (0)CJ
Candice J
1 reviews | Active since Jan 2020
3 Nov 2025, 11:06
Money Lost due to Website Shutdown
This website has shutdown without any notice. This has resulted in the loss of a credit I had on my account due to a double charge by Afristay. All the Afristay email addresses have been shutdown too. No body is contactable to try arrange for a refund of my money. I did find and personally emailed the founders: Ric Meulemans, Oliver Bryant and Rupert Bryant, but to no avail. Being ****med like this is extremely upsetting where these people have taken money, ignored efforts in being contacted, and continue to operate other online businesses. I see they are currently running Krugerpark.com, Webafrica, Safari.com and Guzzle. It is disturbing that they are continuing online operations and possibly still *****ing money from others. Any help would be very much appreciated.
Helpful (0)
|Replies (0)CJ
Candice J
1 reviews | Active since Jan 2020
3 Nov 2025, 11:06
Money Lost due to Website Shutdown
This website has shutdown without any notice. This has resulted in the loss of a credit I had on my account due to a double charge by Afristay. All the Afristay email addresses have been shutdown too. No body is contactable to try arrange for a refund of my money. I did find and personally emailed the founders: Ric Meulemans, Oliver Bryant and Rupert Bryant, but to no avail. Being ****med like this is extremely upsetting where these people have taken money, ignored efforts in being contacted, and continue to operate other online businesses. I see they are currently running Krugerpark.com, Webafrica, Safari.com and Guzzle. It is disturbing that they are continuing online operations and possibly still *****ing money from others. Any help would be very much appreciated.
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Replies (0)VV
Vanette V
1 reviews | Active since Jan 2020
23 Jun 2025, 05:29
Very Bad Service - ****mers!!!
I made a booking on the 29th of May 2025 and paid a deposit to Afristay.com after booking has been approved. I've emailed the proof of payment of R2835.00 to pop@afristay.com for dates 14 - 16 June 2025. I received a confirmation email of the booking confirmed with the Lodge and was advised to pay the rest of balance to another account. All have been confirmed and I got in contact with the lady of the lodge as well to confirm our stay. On 05 June 2025, my mom passed away and I tried contacting Afristay as we had to arrange a funeral. There were no contact details available. I then contacted the lady where we were supposed to stay and she advised she'll wait for Afristay to pay her and then she would also cancel.or postpone our stay, as requested. The lady couldn't find any contact for Afristay. From my side I've searched and email the pop@afristay and all other emails linked to the name. I even got holf of numbers and email addresses for the Director, Rupert Bryant. I requested a response and up until today, no response from any of the emails who confirmed my booking and received my proof of payment as deposit. I even tried rebooting on the website, but it looks like my email address have been blocked from their site. I would never ever make use of Afristay unless I have intentions of loosing money, which I don't. I just hope I can save someone else from making use of this website to book accomodation.
Helpful (0)
|Replies (0)VV
Vanette V
1 reviews | Active since Jan 2020
23 Jun 2025, 05:29
Very Bad Service - ****mers!!!
I made a booking on the 29th of May 2025 and paid a deposit to Afristay.com after booking has been approved. I've emailed the proof of payment of R2835.00 to pop@afristay.com for dates 14 - 16 June 2025. I received a confirmation email of the booking confirmed with the Lodge and was advised to pay the rest of balance to another account. All have been confirmed and I got in contact with the lady of the lodge as well to confirm our stay. On 05 June 2025, my mom passed away and I tried contacting Afristay as we had to arrange a funeral. There were no contact details available. I then contacted the lady where we were supposed to stay and she advised she'll wait for Afristay to pay her and then she would also cancel.or postpone our stay, as requested. The lady couldn't find any contact for Afristay. From my side I've searched and email the pop@afristay and all other emails linked to the name. I even got holf of numbers and email addresses for the Director, Rupert Bryant. I requested a response and up until today, no response from any of the emails who confirmed my booking and received my proof of payment as deposit. I even tried rebooting on the website, but it looks like my email address have been blocked from their site. I would never ever make use of Afristay unless I have intentions of loosing money, which I don't. I just hope I can save someone else from making use of this website to book accomodation.
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Replies (0)SS
Shonisani S
1 reviews | Active since Jan 2020
13 Jan 2025, 06:19
Poor Service and Misleading Adverti*****t at Mon Repos Guest Farm
I am writing to formally escalate my complaint regarding the handling of my recent stay at Mon Repos Guest Farm, booked through Afristay, as well as my subsequent interactions with customer service representative, Stacey-Lee James. Despite multiple attempts to resolve this matter directly with Afristay, I remain dissatisfied with the handling of my concerns, and I believe it is critical to hold Afristay accountable for the lack of support in achieving satisfaction resolution. The Afristay advert includes: WiFi, Restaurant, Selected DSTV Channels and other activities I stayed at Mon Repos Guest Farm from December 24 to December 26, 2024. During my stay, I encountered several significant issues, including: 1. Non-Functional WiFi: The WiFi in the rooms I booked was non-functional, severely impacting my ability to meet work obligations. I reported this issue within six hours of my arrival, yet it remained unresolved throughout my stay. 2. Misleading Information: The adverti*****t for the property claimed that all rooms were equipped with air conditioning and DSTV; however, the rooms I booked were only equipped with fans, and the television service was limited to SABC channels. 3. Inadequate Restaurant Services: The property advertised restaurant services, but upon arrival, I learned that only breakfast was available. Additionally, I was informed that self-catering facilities were not allowed, leaving my family and me without adequate dining options. Despite my prompt reporting of these issues, the responses from Afristay were delayed and inadequate. I was led to believe that my complaint would be addressed within 24 hours; however, it took five days for any substantial communication to occur. This prolonged delay left me feeling neglected and frustrated. Furthermore, while the host admitted to the non-functional WiFi and inaccuracies in the adverti*****t, Afristay has continued to shift responsibility back to the host. It has been suggested that I pursue resolution directly with the host, which is unacceptable, as my agreement is with Afristay, not the individual host. Afristay has a responsibility to ensure the accuracy of listings on its platform and to resolve issues fairly. I have previously requested to escalate this matter within Afristay but was denied the opportunity to pursue further discussion by Stacey-Lee James. I expect Afristay to take accountability for its role in this matter and to provide a resolution that adequately addresses my concerns.
Helpful (0)
|Replies (0)SS
Shonisani S
1 reviews | Active since Jan 2020
13 Jan 2025, 06:19
Poor Service and Misleading Adverti*****t at Mon Repos Guest Farm
I am writing to formally escalate my complaint regarding the handling of my recent stay at Mon Repos Guest Farm, booked through Afristay, as well as my subsequent interactions with customer service representative, Stacey-Lee James. Despite multiple attempts to resolve this matter directly with Afristay, I remain dissatisfied with the handling of my concerns, and I believe it is critical to hold Afristay accountable for the lack of support in achieving satisfaction resolution. The Afristay advert includes: WiFi, Restaurant, Selected DSTV Channels and other activities I stayed at Mon Repos Guest Farm from December 24 to December 26, 2024. During my stay, I encountered several significant issues, including: 1. Non-Functional WiFi: The WiFi in the rooms I booked was non-functional, severely impacting my ability to meet work obligations. I reported this issue within six hours of my arrival, yet it remained unresolved throughout my stay. 2. Misleading Information: The adverti*****t for the property claimed that all rooms were equipped with air conditioning and DSTV; however, the rooms I booked were only equipped with fans, and the television service was limited to SABC channels. 3. Inadequate Restaurant Services: The property advertised restaurant services, but upon arrival, I learned that only breakfast was available. Additionally, I was informed that self-catering facilities were not allowed, leaving my family and me without adequate dining options. Despite my prompt reporting of these issues, the responses from Afristay were delayed and inadequate. I was led to believe that my complaint would be addressed within 24 hours; however, it took five days for any substantial communication to occur. This prolonged delay left me feeling neglected and frustrated. Furthermore, while the host admitted to the non-functional WiFi and inaccuracies in the adverti*****t, Afristay has continued to shift responsibility back to the host. It has been suggested that I pursue resolution directly with the host, which is unacceptable, as my agreement is with Afristay, not the individual host. Afristay has a responsibility to ensure the accuracy of listings on its platform and to resolve issues fairly. I have previously requested to escalate this matter within Afristay but was denied the opportunity to pursue further discussion by Stacey-Lee James. I expect Afristay to take accountability for its role in this matter and to provide a resolution that adequately addresses my concerns.
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Replies (0)tE
tony E
1 reviews | Active since Jan 2020
10 Jan 2025, 14:14
SPAM SPAM SPAM. AFRISTAY.COM WON'T ALLOW YOU TO UNSUBSCRIBE
Spam Spam Spam. Like ****roaches, these things keep coming back no matter how many times I try unsubscribe. They also so sly they use return emails that don't exist. How anyone would partner with these vermin is mind boggling
Helpful (0)
|Replies (0)tE
tony E
1 reviews | Active since Jan 2020
10 Jan 2025, 14:14
SPAM SPAM SPAM. AFRISTAY.COM WON'T ALLOW YOU TO UNSUBSCRIBE
Spam Spam Spam. Like ****roaches, these things keep coming back no matter how many times I try unsubscribe. They also so sly they use return emails that don't exist. How anyone would partner with these vermin is mind boggling
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Replies (0)SS
Shonisani S
1 reviews | Active since Jan 2020
9 Jan 2025, 12:36
Dissatisfaction with respond from Afristay.com for my Feedback on my Stay at Mon Repos Guest Farm
I am writing to share my recent experience at Mon Repos Guest Farm during my stay from 24 December to 26 December 2024. Unfortunately, my experience did not meet my expectations based on the information provided in the adverti*****t. Firstly, I was disappointed to find that the WiFi service was not functional during my stay. Despite the adverti*****t indicating that WiFi was available, I encountered issues from the very beginning. Additionally, the adverti*****t claimed that all rooms were equipped with air conditioning and DSTV. However, the rooms I stayed in (14, 15, and 16) were only equipped with fans, not air conditioning, which was misleading. Furthermore, the only television channels available were SABC channels, contrary to the expectation of having DSTV. On a positive note, I would like to commend the breakfast service, which was enjoyable and well-prepared. Given my experience, I strongly recommend that Afristay conduct a thorough inspection of Mon Repos Guest Farm to ensure that the information provided in their adverti*****ts is accurate and reflective of the amenities available. I chose this location based on the advertised features and was willing to pay the required amount, so I felt disappointed and misled.I hope my feedback can contribute to improving the experience for future guests.
Helpful (0)
|Replies (0)SS
Shonisani S
1 reviews | Active since Jan 2020
9 Jan 2025, 12:36
Dissatisfaction with respond from Afristay.com for my Feedback on my Stay at Mon Repos Guest Farm
I am writing to share my recent experience at Mon Repos Guest Farm during my stay from 24 December to 26 December 2024. Unfortunately, my experience did not meet my expectations based on the information provided in the adverti*****t. Firstly, I was disappointed to find that the WiFi service was not functional during my stay. Despite the adverti*****t indicating that WiFi was available, I encountered issues from the very beginning. Additionally, the adverti*****t claimed that all rooms were equipped with air conditioning and DSTV. However, the rooms I stayed in (14, 15, and 16) were only equipped with fans, not air conditioning, which was misleading. Furthermore, the only television channels available were SABC channels, contrary to the expectation of having DSTV. On a positive note, I would like to commend the breakfast service, which was enjoyable and well-prepared. Given my experience, I strongly recommend that Afristay conduct a thorough inspection of Mon Repos Guest Farm to ensure that the information provided in their adverti*****ts is accurate and reflective of the amenities available. I chose this location based on the advertised features and was willing to pay the required amount, so I felt disappointed and misled.I hope my feedback can contribute to improving the experience for future guests.
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Replies (0)MW
Mare W
1 reviews | Active since Jan 2020
2 Jan 2025, 06:02
NEVER BOOK WITH AFRISTAY!!!!
Absolutely disgusting and disappointing service from Afristay. I make a booking (and paid in full) in April for accommodation. Afristay even sent us a confirmation email two days before we we supposed to book in. On our arrival to our holiday destination, it became obvious that a double booking had been made. We (myself, husband, son and elderly mother) were stuck in a foreign country on Christmas eve with no where to stay, completely stranded. All Afristay offered was a oops, sorry and here is your money back. They did not even attempt to find us other accommodation. We ended up paying extremely high prices for last minute booking. We had to throw away all the groceries, meat etc that we had bought for our stay as we booked into a self catering unit with Afristay but ended up in a backpackers lodge. I will never use them again nor recommend them to anyone!!!
Helpful (0)
|Replies (0)MW
Mare W
1 reviews | Active since Jan 2020
2 Jan 2025, 06:02
NEVER BOOK WITH AFRISTAY!!!!
Absolutely disgusting and disappointing service from Afristay. I make a booking (and paid in full) in April for accommodation. Afristay even sent us a confirmation email two days before we we supposed to book in. On our arrival to our holiday destination, it became obvious that a double booking had been made. We (myself, husband, son and elderly mother) were stuck in a foreign country on Christmas eve with no where to stay, completely stranded. All Afristay offered was a oops, sorry and here is your money back. They did not even attempt to find us other accommodation. We ended up paying extremely high prices for last minute booking. We had to throw away all the groceries, meat etc that we had bought for our stay as we booked into a self catering unit with Afristay but ended up in a backpackers lodge. I will never use them again nor recommend them to anyone!!!
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Replies (0)AB