Agenbag Motor Group
Claimed Business
Agenbag Motor Group
Claimed Business
0 Reviews (last 12 months)
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Performance(last 12 months):
TrustIndex
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Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSV
Sunee V
1 reviews | Active since Jan 2020
30 Apr 2025, 05:18
Bad service
Since we bought our Polo from Agenbag motor group there was few problems that was picked up by us and the car was send back to Agenbag for repairs. Vehicle came back and only some of the problems were fixed and some not. So we took the vehicle back again for the repairs on the remaining problems and again only minor problems were fixed and the main problem that was to be fixed was never done and the sales consultant a.k.a Jean Venter keeps on giving excuses for why the major problem was not fixed. He even made an excuse and told me that the steeringrack fixed with a new one and when we did further research we found that it was the old steeringrack and not a new one. So when we got the vehicle back (for the 4th time around) the steering was still not fixed but even worse. And Mr Jean Venter keeps on giving excuses.
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Sunee V
1 reviews | Active since Jan 2020
30 Apr 2025, 05:18
Bad service
Since we bought our Polo from Agenbag motor group there was few problems that was picked up by us and the car was send back to Agenbag for repairs. Vehicle came back and only some of the problems were fixed and some not. So we took the vehicle back again for the repairs on the remaining problems and again only minor problems were fixed and the main problem that was to be fixed was never done and the sales consultant a.k.a Jean Venter keeps on giving excuses for why the major problem was not fixed. He even made an excuse and told me that the steeringrack fixed with a new one and when we did further research we found that it was the old steeringrack and not a new one. So when we got the vehicle back (for the 4th time around) the steering was still not fixed but even worse. And Mr Jean Venter keeps on giving excuses.
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Noah S
1 reviews | Active since Jan 2020
31 Jan 2023, 07:34
Agenbag Motors - Chasing higher profits while putting lives at risk
Agenbag Motors Klerksdorp , poor customer service - My matter was reffered to NCC by MOISA awaiting NCC feedback that i will release on this platform and all other platforms , Agenbag Motors is chasing higher profits while putting lives at risk !!!
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Noah S
1 reviews | Active since Jan 2020
31 Jan 2023, 07:34
Agenbag Motors - Chasing higher profits while putting lives at risk
Agenbag Motors Klerksdorp , poor customer service - My matter was reffered to NCC by MOISA awaiting NCC feedback that i will release on this platform and all other platforms , Agenbag Motors is chasing higher profits while putting lives at risk !!!
0
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Trudie A
1 reviews | Active since Jan 2020
29 Dec 2022, 15:38
PATETIESE DIENS
Mense voordat jy enigsins dink om n motor te koop by Agenbag Motors draai vinnig om en soek n ander garage. Ek het Oktober 2022 na Jean Venter toe gegaan en gevra om my te help ek soek n Renault Triber. Toe koop hy een by Penta Klerksdorp uit. Hulle het my nie die kar laat toets bestuur of vooraf kom wys nie so teken ek n week voor die tyd al die papiere en wag nou maar want elke dag bel hy en lieg n nuwe lieg oor die kar wat hy nie het nie. Donderdag bel my dogter vir Heinrigh Agenbag hy se toe ek sal Vrydag die kar he. Wel Vrydag oggend toe ons bel se hulle hulle was hom net gou. Die middag bring Jaques die kar na ons huis toe. Nog papiere om te teken. En sit n rooi strik op die kar soek my kar se sleutel en ek se hom maar ek het dan nog nie die ding getoets bestuur nie. Maar se hy dis n nuwe kar. Toe ek inklim sien ek dis nie die regte model kar nie. Ek ry toe na die garage toe se vir Jean dat dis nie die regte kar nie en hy vibrate en hy het n fout by die remme en die stuurwiel word styf. Se hy vir my ek moet die kar net gewoont raak. Ry hom as daar fout is sal Penta hom regmaak. Wel ek ry toe op die Orkney pad die ding haal nie eers 80 km per uur nie. Ek gaan toe weer na Jean hy se toe gaan na Penta toe hulle moet dit regmaak. Kom ek by Penta boek die kar in by werkswinkel. Kry ek die kar ag net dieselfde gaan ek terug na Agenbag toe , se Jean vir my dis die Turbo wat inskop. Hahaha die kar het nie n turbo. Ek gaan weer terug na Penta boek die kar vir.nog n dag in want die werktuigkundige se dis die engine mountings hy sal dit net regskuif en klippies in die remblokke. Wel ek kry die kar terug vibration baie erger. Toe gaan sien ek vir Ferdie by Penta want ek soek n ander kar. Hy se die vibration is maar die Renault se manier jy gaan dit nie wegkry nie. Hulle het n skrywe van Renault SA gekry wat se daar is fout met die ratkaste en hulle kan niks daaraan doen. So se hy dan sal hy my kar maar inruil. Nou het Jean van Agenbag Motors my so klomp geld gevra vir die kar dat as ek nou n ander moet kry ek my kar se geld wat vir deposito gedien het heeltemal gaan verloor. Hys n skelm. Renaut is n skrap kar. Ek was by Jean hy reken vir my mens toets ry nie n nuwe kar nie. Die ding mag nie km op kry maar Penta se drywer het die Triber gery van Pretoria af. En die kar het net 54 km opgehad. So niemand wil my nou help nie en ek skuld n helse klomp geld vir n ding wat stukkend . Agenbag motors het geen na verkoop diens nie en is net uit om geld te probeer maak . Hulle kan nie by hulle beloftes staan nie .
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Trudie A
1 reviews | Active since Jan 2020
29 Dec 2022, 15:38
PATETIESE DIENS
Mense voordat jy enigsins dink om n motor te koop by Agenbag Motors draai vinnig om en soek n ander garage. Ek het Oktober 2022 na Jean Venter toe gegaan en gevra om my te help ek soek n Renault Triber. Toe koop hy een by Penta Klerksdorp uit. Hulle het my nie die kar laat toets bestuur of vooraf kom wys nie so teken ek n week voor die tyd al die papiere en wag nou maar want elke dag bel hy en lieg n nuwe lieg oor die kar wat hy nie het nie. Donderdag bel my dogter vir Heinrigh Agenbag hy se toe ek sal Vrydag die kar he. Wel Vrydag oggend toe ons bel se hulle hulle was hom net gou. Die middag bring Jaques die kar na ons huis toe. Nog papiere om te teken. En sit n rooi strik op die kar soek my kar se sleutel en ek se hom maar ek het dan nog nie die ding getoets bestuur nie. Maar se hy dis n nuwe kar. Toe ek inklim sien ek dis nie die regte model kar nie. Ek ry toe na die garage toe se vir Jean dat dis nie die regte kar nie en hy vibrate en hy het n fout by die remme en die stuurwiel word styf. Se hy vir my ek moet die kar net gewoont raak. Ry hom as daar fout is sal Penta hom regmaak. Wel ek ry toe op die Orkney pad die ding haal nie eers 80 km per uur nie. Ek gaan toe weer na Jean hy se toe gaan na Penta toe hulle moet dit regmaak. Kom ek by Penta boek die kar in by werkswinkel. Kry ek die kar ag net dieselfde gaan ek terug na Agenbag toe , se Jean vir my dis die Turbo wat inskop. Hahaha die kar het nie n turbo. Ek gaan weer terug na Penta boek die kar vir.nog n dag in want die werktuigkundige se dis die engine mountings hy sal dit net regskuif en klippies in die remblokke. Wel ek kry die kar terug vibration baie erger. Toe gaan sien ek vir Ferdie by Penta want ek soek n ander kar. Hy se die vibration is maar die Renault se manier jy gaan dit nie wegkry nie. Hulle het n skrywe van Renault SA gekry wat se daar is fout met die ratkaste en hulle kan niks daaraan doen. So se hy dan sal hy my kar maar inruil. Nou het Jean van Agenbag Motors my so klomp geld gevra vir die kar dat as ek nou n ander moet kry ek my kar se geld wat vir deposito gedien het heeltemal gaan verloor. Hys n skelm. Renaut is n skrap kar. Ek was by Jean hy reken vir my mens toets ry nie n nuwe kar nie. Die ding mag nie km op kry maar Penta se drywer het die Triber gery van Pretoria af. En die kar het net 54 km opgehad. So niemand wil my nou help nie en ek skuld n helse klomp geld vir n ding wat stukkend . Agenbag motors het geen na verkoop diens nie en is net uit om geld te probeer maak . Hulle kan nie by hulle beloftes staan nie .
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LC
Louis C
1 reviews | Active since Jan 2020
6 Jul 2022, 12:17
Pathetic!
Dink mooi voor julle by die plek n voertuig wil koop!! Ek het n voertuig kontant by hulle gekoop na ek gesê was dat die kar niks makeer nie en dat die papiere in orde en op datum is. Dit was GLAD nie die waarheid nie! Na 21 dae kan hul my nogsteeds nie voorsien met die kar se NATIS dokumente nie en het elke dag n ander verskoning, Tydelike permit het al verval en ek kan dus nie voertuig registreer nie. Dink mooi mense!!!!
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Louis C
1 reviews | Active since Jan 2020
6 Jul 2022, 12:17
Pathetic!
Dink mooi voor julle by die plek n voertuig wil koop!! Ek het n voertuig kontant by hulle gekoop na ek gesê was dat die kar niks makeer nie en dat die papiere in orde en op datum is. Dit was GLAD nie die waarheid nie! Na 21 dae kan hul my nogsteeds nie voorsien met die kar se NATIS dokumente nie en het elke dag n ander verskoning, Tydelike permit het al verval en ek kan dus nie voertuig registreer nie. Dink mooi mense!!!!
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Andre B
1 reviews | Active since Jan 2020
30 Aug 2021, 11:02
Andre B
Klerksdorp. I bought a s 350 Merc from Jean the sales manager.Nice honest guy until the vehicle has been delivered.Worst experience in a lifetime.Many issues with the vehicle.He promised to rectify.Alwas have to speak to the owner and then come back to me never did.
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Andre B
1 reviews | Active since Jan 2020
30 Aug 2021, 11:02
Andre B
Klerksdorp. I bought a s 350 Merc from Jean the sales manager.Nice honest guy until the vehicle has been delivered.Worst experience in a lifetime.Many issues with the vehicle.He promised to rectify.Alwas have to speak to the owner and then come back to me never did.
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Cornelis L
1 reviews | Active since Jan 2020
13 Jul 2021, 12:40
Motor review
Agenbag motor group. Please accept my si cere apology to its owner and employees as I was under the wrong impression and not being informed correctly as to which group of different companies I bought my car from. Please accept my apologies to its owners and employees and receive my 5 star rating to u for being exactly how was told u would respond to this. Thanx for correctinge in a decent manner and assisting me with the problem. Regards. Cornelis Lubbe
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Cornelis L
1 reviews | Active since Jan 2020
13 Jul 2021, 12:40
Motor review
Agenbag motor group. Please accept my si cere apology to its owner and employees as I was under the wrong impression and not being informed correctly as to which group of different companies I bought my car from. Please accept my apologies to its owners and employees and receive my 5 star rating to u for being exactly how was told u would respond to this. Thanx for correctinge in a decent manner and assisting me with the problem. Regards. Cornelis Lubbe
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Cornelis L
1 reviews | Active since Jan 2020
12 Jul 2021, 15:13
Mr
Bought a jetta 2016 from them on the 12 of June 2021. Salesman tolde to do the number plates and licnence and they would reimburse me. Now I don't have funds right now. After speaking to salesman he assured me I have to do it and they will refund me. Ow the 2 front tyres 1500km later is done as well a one left back. I did not complaint about the wear on these tyres as well car was not serviced too. Just fell that they could at least do the licnence and plates from their site to accomdate me with this or else can I take the car elsewhere and have them Invoiced to it? My very first car I bought ever ony name and this is going like it now
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Cornelis L
1 reviews | Active since Jan 2020
12 Jul 2021, 15:13
Mr
Bought a jetta 2016 from them on the 12 of June 2021. Salesman tolde to do the number plates and licnence and they would reimburse me. Now I don't have funds right now. After speaking to salesman he assured me I have to do it and they will refund me. Ow the 2 front tyres 1500km later is done as well a one left back. I did not complaint about the wear on these tyres as well car was not serviced too. Just fell that they could at least do the licnence and plates from their site to accomdate me with this or else can I take the car elsewhere and have them Invoiced to it? My very first car I bought ever ony name and this is going like it now
0
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