Akhuledi Kids Cabby
TrustIndex
0
Ranking
#23
in Transportation & Logistics
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I registered my child with Akhuledi kids cabby in 2022 and my daughter was still a baby going to Creche. She is now in Grade 1 and the service I received from Akhuledi is exceptionally well, the drivers look after the little one, the driver was professional and punctual. The one thing i like the most is communication when the child is picked up & dropped off you receive a text. This is the first transport to give me such a peace of mind and the kids arrive home early unlike my previous service provider.
1 reviews | Active since Jan 2020
I registered my child with Akhuledi kids cabby in 2022 and my daughter was still a baby going to Creche. She is now in Grade 1 and the service I received from Akhuledi is exceptionally well, the drivers look after the little one, the driver was professional and punctual. The one thing i like the most is communication when the child is picked up & dropped off you receive a text. This is the first transport to give me such a peace of mind and the kids arrive home early unlike my previous service provider.
1 reviews | Active since Jan 2020
I signed up for this transport service effective from 17 January 2024 which was the first day of school. The driver ***ner) arrived late to pick up my children after school, thereafter proceeded to go to 2 other schools to collect more kids. During this time she left my children unattended, with no adult supervision in the shuttle while she fetched the other kids from these 2 schools. My children were dropped off later than the agreed scheduled time, with no apology. I sent a message to the owner expressing my dissatisfaction with the services rendered on the day and informed her that I’m terminating our agreement with immediate effect (1 day service) and that I’d like a refund (pro-rata) of the fees which I already paid for for the rest of the month. The owner (Mamello) refused to refund me and basically said that I could go ahead and do whatever I wish to do regarding this matter, she will not be refunding the money. What was disappointing was that everything she presented her services to be did not happen on that first day, including sharing the routes with the parents, notifications of collections and drop-offs among other things. Her rude response also demonstrated an individual without any remorse for failing to deliver the service as promised but felt entitled to people’s hard earned money which she failed to render a service for. My representatives have been trying to get hold of her without any success because she ignores our calls and emails.
1 reviews | Active since Jan 2020
I signed up for this transport service effective from 17 January 2024 which was the first day of school. The driver ***ner) arrived late to pick up my children after school, thereafter proceeded to go to 2 other schools to collect more kids. During this time she left my children unattended, with no adult supervision in the shuttle while she fetched the other kids from these 2 schools. My children were dropped off later than the agreed scheduled time, with no apology. I sent a message to the owner expressing my dissatisfaction with the services rendered on the day and informed her that I’m terminating our agreement with immediate effect (1 day service) and that I’d like a refund (pro-rata) of the fees which I already paid for for the rest of the month. The owner (Mamello) refused to refund me and basically said that I could go ahead and do whatever I wish to do regarding this matter, she will not be refunding the money. What was disappointing was that everything she presented her services to be did not happen on that first day, including sharing the routes with the parents, notifications of collections and drop-offs among other things. Her rude response also demonstrated an individual without any remorse for failing to deliver the service as promised but felt entitled to people’s hard earned money which she failed to render a service for. My representatives have been trying to get hold of her without any success because she ignores our calls and emails.
1 reviews | Active since Jan 2020
This is the most unprofessional, and rude school transport provider in Centurion. Mamelo put my child at risk but putting my child on an uber without my consent. This exposed my child to high risk. Who puts a 7 year old Grade 1 on an Uber in light of the high rates of child abduction and child abuse. She has no regard for child safeguarding whatsover. It is a pity when a service provider dealing with vulnerable children does not see the need to protect the kids and only see the monetary value attached to them. Worse off, when I confronted her about my deposit as I terminated services, she was very rude and offensive showing no level of respect for customers. Perhaps this is a sign of undermining. She has also conned other parents of their deposits. Please be careful when choosing your kids school transport as people such as Mamelo will put your children at risk and will not see an issue with it.
1 reviews | Active since Jan 2020
This is the most unprofessional, and rude school transport provider in Centurion. Mamelo put my child at risk but putting my child on an uber without my consent. This exposed my child to high risk. Who puts a 7 year old Grade 1 on an Uber in light of the high rates of child abduction and child abuse. She has no regard for child safeguarding whatsover. It is a pity when a service provider dealing with vulnerable children does not see the need to protect the kids and only see the monetary value attached to them. Worse off, when I confronted her about my deposit as I terminated services, she was very rude and offensive showing no level of respect for customers. Perhaps this is a sign of undermining. She has also conned other parents of their deposits. Please be careful when choosing your kids school transport as people such as Mamelo will put your children at risk and will not see an issue with it.
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