AE
Alba Easy Lounge
Unclaimed Business
AE
Alba Easy Lounge
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Restaurants & Food
#14NPS Score
0Unlikely
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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CF
Charmaine F
1 reviews | Active since Jan 2020
4 May 2022, 18:07
Bad bad service
Worst Long Island's ever! The manger was very accommodating but the staff very unprofessional. They even chased away new customers! Overall heads up to the manager but the guy running the bar was extremely rude!
Helpful (0)
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Charmaine F
1 reviews | Active since Jan 2020
4 May 2022, 18:07
Bad bad service
Worst Long Island's ever! The manger was very accommodating but the staff very unprofessional. They even chased away new customers! Overall heads up to the manager but the guy running the bar was extremely rude!
0
Replies (0)LL
PM
Prinah M
1 reviews | Active since Jan 2020
24 Apr 2021, 15:57
Bad experience at Alba Easy Lounge Capetown International Airport
The regional manager was extremely disrespectful,we were treated as if we are not customers. The restaurant is extremely dirty, they even had ****roaches.
Helpful (0)
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Bonga N
1 reviews | Active since Jan 2020
3 Feb 2021, 14:30
Disgusting service rendered
I arrived at Alba Lounge at 15h45 stood until 16h00 unattended to so I went to the counter still had to wait for assistance and was finally given a menu at 16h10 and left to my own device until 16h30. My flight leaves at 16h50 and I am yet to be attended to, I am really not happy with the service received infact there was no service for almost an hout I have had to attend to myself. I arrived hungry trying to grab a bite before my flight and instead I was left to twiddle my thumbs and board my flight hungry. Even when I gave them back the menu, they were unbothered not even an apology or to atleast try explain how I was left unattended to for 45mins with a menu and nobody to assist me. Another couple had requested their bill for 10mins and had to start shouting before somebody brought them their bill. If this is the kind of service the establishment now gives, I'm truly disgusted
Helpful (0)
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Bonga N
1 reviews | Active since Jan 2020
3 Feb 2021, 14:30
Disgusting service rendered
I arrived at Alba Lounge at 15h45 stood until 16h00 unattended to so I went to the counter still had to wait for assistance and was finally given a menu at 16h10 and left to my own device until 16h30. My flight leaves at 16h50 and I am yet to be attended to, I am really not happy with the service received infact there was no service for almost an hout I have had to attend to myself. I arrived hungry trying to grab a bite before my flight and instead I was left to twiddle my thumbs and board my flight hungry. Even when I gave them back the menu, they were unbothered not even an apology or to atleast try explain how I was left unattended to for 45mins with a menu and nobody to assist me. Another couple had requested their bill for 10mins and had to start shouting before somebody brought them their bill. If this is the kind of service the establishment now gives, I'm truly disgusted
0
Replies (0)JB
Johan B
1 reviews | Active since Jan 2020
4 Oct 2020, 08:05
Poor Service Alba Easy lounge Durban Airport
Waited 20 minutes at Durban Ushaka Airport. Eventually asked to be served. Was told a waiter will attend to me. Ten minutes later still no service. Walked out. Went next door to Fego Caffé. Service within 4 minutes.
Helpful (0)
|Replies (0)JB
Johan B
1 reviews | Active since Jan 2020
4 Oct 2020, 08:05
Poor Service Alba Easy lounge Durban Airport
Waited 20 minutes at Durban Ushaka Airport. Eventually asked to be served. Was told a waiter will attend to me. Ten minutes later still no service. Walked out. Went next door to Fego Caffé. Service within 4 minutes.
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Replies (0)SN
Simo N
1 reviews | Active since Jan 2020
23 Sept 2020, 15:20
Poor service
Alba easy lounge at king Shaka airport, 26.09.20 17:00 poor service experienced , been allocated a dirty table to sit at , 30 min lapsed without being attended too, when asked to be assisted , was told they are short staffed with a rude attitude
Helpful (0)
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Simo N
1 reviews | Active since Jan 2020
23 Sept 2020, 15:20
Poor service
Alba easy lounge at king Shaka airport, 26.09.20 17:00 poor service experienced , been allocated a dirty table to sit at , 30 min lapsed without being attended too, when asked to be assisted , was told they are short staffed with a rude attitude
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Replies (0)