Caught and Taken for a ride

Gutted after being caught by these guys, they send equipment that doesn't work. We tested the first day it arrived and let them know the day of delivery that something was wrong, sending videos, picture, trying to phone them and get in contact for about a week. When trying to send it back for a refund they simply refused and ignored any communication, stating they will take the equipment back, but wont refund us. Ignored lawyer communication regarding the consumer act and all attempts to even negotiate getting any of our money back were ignored, our order total was just shy of R13 000. I have since bought similar (working) equipment that works brilliantly. Small claims court is very helpful, but its a lot of effort and the case is ongoing trying to return their equipment to them to get a refund. Please be weary, rather buy from a reputable buyer! Last time I will ever make this mistake.