Alkmaar Farmstay
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Alkmaar Farmstay has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Alkmaar Farmstay across 2 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
We stayed in the bush camp/ glamping tents. It's the price of self-catering, with the lack of facilities of a bare campsite. Not to mention - VERY DIRTY If I can elaborate, there are 12x beds, yet only 5x chairs (we booked for 6x). The dish cloths were dirty ( a lovely grey colour- you could see they were originally white) , the sheets on the bed were dirty (a lovely mark of what we suspect was dried up snot on the one double bed) in the other unit there were 2x splotches on the sheet that was either blood or hot chocolate, I prefer to think it was hot chocolate. There was only 1x sharp/steak knife, everything was a little bit broken, the oven didn't work, the stove plates; only some worked, the kitchen sink was dirty, the sink in the kitchen has no hot water, there is no freezer, our meat went bad because of this, there was no braai dish or salad bowl, sp**** is an understatement. The shower in the one tent unit didn't have hot water, we then reported it to the owner/manager. Someone did come, we suspect that he solved the problem by swapping the empty gas cylinder with the one that was working from the tent next to it, because shortly afterward, we discovered that now the original faulty shower had hot water, but now the other unit that originally had hot water, doesn't have hot water anymore. I suggest they clean; a little a wipe down with handy andy will make the world of difference, change the sheets every once in a while and provide their paying guests with the bare essentials that one expects from a self-catering unit. (A working freezer would be great in the hot low-veld climate) Overall would NOT RECOMMEND
1 reviews | Active since Jan 2020
We stayed in the bush camp/ glamping tents. It's the price of self-catering, with the lack of facilities of a bare campsite. Not to mention - VERY DIRTY If I can elaborate, there are 12x beds, yet only 5x chairs (we booked for 6x). The dish cloths were dirty ( a lovely grey colour- you could see they were originally white) , the sheets on the bed were dirty (a lovely mark of what we suspect was dried up snot on the one double bed) in the other unit there were 2x splotches on the sheet that was either blood or hot chocolate, I prefer to think it was hot chocolate. There was only 1x sharp/steak knife, everything was a little bit broken, the oven didn't work, the stove plates; only some worked, the kitchen sink was dirty, the sink in the kitchen has no hot water, there is no freezer, our meat went bad because of this, there was no braai dish or salad bowl, sp**** is an understatement. The shower in the one tent unit didn't have hot water, we then reported it to the owner/manager. Someone did come, we suspect that he solved the problem by swapping the empty gas cylinder with the one that was working from the tent next to it, because shortly afterward, we discovered that now the original faulty shower had hot water, but now the other unit that originally had hot water, doesn't have hot water anymore. I suggest they clean; a little a wipe down with handy andy will make the world of difference, change the sheets every once in a while and provide their paying guests with the bare essentials that one expects from a self-catering unit. (A working freezer would be great in the hot low-veld climate) Overall would NOT RECOMMEND
1 reviews | Active since Jan 2020
We booked with Alkmaar Farmstay Nelspruit in March for Innibos, they pushed us to pay deposits and the lockdown came. Dates changed for Innibos to December and I contacted Wanda immediately and asked her about the changed dates on the 2nd of May 2020. I informed her that we cannot attend Innibos in December as we already have other responsibilities and issues with leave etc. She told me that she cannot pay our deposits back- however their terms state that deposits are refunded if notice of cancellation is given one month prior to booking. I then agreed that we could change dates of accommodation. Wanda informed me that they are fully booked in November with weddings and cannot assist us for a weekend. And still refuses to refund deposit but they cannot assist us with accommodation either??? You are fully booked ? And cannot help us with accommodation but also say that you cannot afford to pay us back? You are stealing peoples money!
1 reviews | Active since Jan 2020
We booked with Alkmaar Farmstay Nelspruit in March for Innibos, they pushed us to pay deposits and the lockdown came. Dates changed for Innibos to December and I contacted Wanda immediately and asked her about the changed dates on the 2nd of May 2020. I informed her that we cannot attend Innibos in December as we already have other responsibilities and issues with leave etc. She told me that she cannot pay our deposits back- however their terms state that deposits are refunded if notice of cancellation is given one month prior to booking. I then agreed that we could change dates of accommodation. Wanda informed me that they are fully booked in November with weddings and cannot assist us for a weekend. And still refuses to refund deposit but they cannot assist us with accommodation either??? You are fully booked ? And cannot help us with accommodation but also say that you cannot afford to pay us back? You are stealing peoples money!
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