Beyond hopeless dummy company that guesses taxes due

I buy from Temu fairly frequently have had multiple issues with ACS. They dontbman phones, they don't respond on whatsapp and ive writtennthm 20 emails to their custom demands but got no responses at all. They do not break down customs charges abd **** us and do not habe user friendly pay system. It declines. Says it paid then says its not and dues not uses virtual cards. Fastway and Temu will lose clients as I will just return items till Temu learns to listen to clients feedback on ****ming. They also called me claiming to be temu when I did not pay charges