Altrack tracker
Unclaimed Business
|0 Reviews (last 12 months)|This business does not respond to reviews
Altrack tracker
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Nhlanhla Z
1 reviews | Active since Jan 2020
27 Sept 2024, 14:24
Unreliable and unprofessional business operation
Altrack app has only one best feature which is vehicle engine mobilizer,the app is far from matching other reputable companies. Control room operators do their best to assist but not sure if management has a will to take their clients seriously. Yesterday my driver's wife phoned looking for her husband,we both couldn't reach him, I then tried to locate him but I had to service on my app. I phoned the office, only to be told my services was cancelled as per my request. I have been requesting a technician for quite some time because after their unit installation, I've been experiencing battery drainage and problems with an alternator.my car park with disconnected battery terminals every night.. So on Wednesday 25/09/24 I requested altrack to come remove their unit device because they're failing to send a technician for maintenance. Instead of taking my plea seriously they decided to disconnect my services without me being informed with their decision. My Toyota Quantum is currently operating without a tracking device because of their unprofessional behaviour
Helpful (0)
|Replies (0)NZ
Nhlanhla Z
1 reviews | Active since Jan 2020
27 Sept 2024, 14:24
Unreliable and unprofessional business operation
Altrack app has only one best feature which is vehicle engine mobilizer,the app is far from matching other reputable companies. Control room operators do their best to assist but not sure if management has a will to take their clients seriously. Yesterday my driver's wife phoned looking for her husband,we both couldn't reach him, I then tried to locate him but I had to service on my app. I phoned the office, only to be told my services was cancelled as per my request. I have been requesting a technician for quite some time because after their unit installation, I've been experiencing battery drainage and problems with an alternator.my car park with disconnected battery terminals every night.. So on Wednesday 25/09/24 I requested altrack to come remove their unit device because they're failing to send a technician for maintenance. Instead of taking my plea seriously they decided to disconnect my services without me being informed with their decision. My Toyota Quantum is currently operating without a tracking device because of their unprofessional behaviour
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Replies (0)pM
p M
1 reviews | Active since Jan 2020
26 Jan 2024, 07:51
****
My car was stollen november 2022 after making collection at toyota fourways,they couldnot find the vehicle...then they told me i owe them,of witch i sent them all the prove that i dont owe them anything.....a year later today on the 26/01/2024 the decide to debit my account without my concern
Helpful (0)
|Replies (0)pM
p M
1 reviews | Active since Jan 2020
26 Jan 2024, 07:51
****
My car was stollen november 2022 after making collection at toyota fourways,they couldnot find the vehicle...then they told me i owe them,of witch i sent them all the prove that i dont owe them anything.....a year later today on the 26/01/2024 the decide to debit my account without my concern
0
Replies (0)S
Sello
1 reviews | Active since Jan 2020
6 Oct 2023, 11:32
Good afternoon Busisiwe Mkhabane if i am not wrong from Altrek tracking solutions a consultant,if I were to rate her out of 10 it would b 1,She is a rude person and doesn't wanna listen to customers,she still need customer service training coz what i just
Good afternoon Busisiwe Mkhabane if i am not wrong from Altrek tracking solutions a consultant,if I were to rate her out of 10 it would b 1,She is a rude person and doesn't wanna listen to customers,she still need customer service training coz what i just experienced was awful and a bad experience.When i asked her to transfer my call to her supervisors she hang up on me.Mind u i am a customers with five cars at Altrek,I am also thinking of taking my business elsewhere.
Helpful (0)
|Replies (0)S
Sello
1 reviews | Active since Jan 2020
6 Oct 2023, 11:32
Good afternoon Busisiwe Mkhabane if i am not wrong from Altrek tracking solutions a consultant,if I were to rate her out of 10 it would b 1,She is a rude person and doesn't wanna listen to customers,she still need customer service training coz what i just
Good afternoon Busisiwe Mkhabane if i am not wrong from Altrek tracking solutions a consultant,if I were to rate her out of 10 it would b 1,She is a rude person and doesn't wanna listen to customers,she still need customer service training coz what i just experienced was awful and a bad experience.When i asked her to transfer my call to her supervisors she hang up on me.Mind u i am a customers with five cars at Altrek,I am also thinking of taking my business elsewhere.
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Replies (0)