Amantle Properties
TrustIndex
0
Ranking
#5
in Real Estate
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Amantle Properties has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Amantle Properties across 27 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Well i’m currently a tenant at Eden flats got here since last year December I complained since last year December till now and I have not received any help very useless management now the drains are full kitchen sink is smelling like **** water from the geyser is brown. Please do not consider staying in one of the Amantle residents.if anything happens to my health can I sue them ?
1 reviews | Active since Jan 2020
Well i’m currently a tenant at Eden flats got here since last year December I complained since last year December till now and I have not received any help very useless management now the drains are full kitchen sink is smelling like **** water from the geyser is brown. Please do not consider staying in one of the Amantle residents.if anything happens to my health can I sue them ?
1 reviews | Active since Jan 2020
Disappointed is an understatement Good day all, I hope you are well, I am a very unhappy resident with unanswered questions and door that does not lock when I am inside. Each night I move my fridge to be behind the door so that if anyone tried anything they fight the fridge to get to me. Bonus is the bedroom door not locking at all but an entire key is on the door. Why bother? Let me start from the beginning. I moved in on the 30th of November and I was told by the caretaker that by the way my door should not be locked when I am inside or else I will not be able to go outside but it will be fixed in the new week, today is the 09thbof December and my door is still unlocked. Mind you I live alone but who cares? He then told me that the sliding door I can use as an alternative door also has an issue and needs a bit of a push and pull when opening the door I took it up with him during the week to advise that the locks have not been changed on the main door and politely he asked me to reach out to the office. I texted the agency lady assigned to me on WhatsApp to advise of my issue, she has not responded to date. I also asked why I am pay close to R250 for water services on top of me having to buy my own water? No answer. The lights in my bedroom switched off and I realized this last week Sunday. I alerted the care taker first thing on Monday morning. The light has still not been changed. If the light was not so high up in the ceiling I would have already changed it myself. I struggled for over 4 days with buying water because there was an issue with the water meter. I called and emailed the number I saw on the wall on the office and I only got a response after nagging the agency lady on WhatsApp and she followed up with him. I did not even respond to his email. I was charged a service fee of R445. 10 when buying water and when I asked about it? No straight answer. Everything is a hassle here. You have to scream and shout to get the most basics done. I did not bother anyone when I paid my rent, admin fee and deposit in full and I was advised later on that the original amount I was given for the flat applies for the first floor and the ground floor is at most R300 more. There is lack of proactivity and one is treated as though they should know what happens at the flat. I bought R50 electricity to test out the meter and it did not go through. I had to go back to the agency lady and ask for help and only then I am given codes to input before buying the electricity. If all of this information was given to me before I moved in I would not have to run around like a headless chicken asking for basics. If I skip a day of rent I get charged 10% but I must huff and puff for the most basic things. Thank goodness the contract is 6 months and not 12 months because livid does not explain how I am feeling. Someone on the upper floors spilt water from their floor onto my door step and my neighbors in number 1 and 3 today and did not bother to come down and wipe anything. The sun had to sort it out. I am a very disgruntled tenant who cannot wait for my lease to end and I just got here. Please let me know who I can talk to for changing the locks on the door or atleast give me some form of approval for me to do I myself because at this rate? I am on my own
1 reviews | Active since Jan 2020
Disappointed is an understatement Good day all, I hope you are well, I am a very unhappy resident with unanswered questions and door that does not lock when I am inside. Each night I move my fridge to be behind the door so that if anyone tried anything they fight the fridge to get to me. Bonus is the bedroom door not locking at all but an entire key is on the door. Why bother? Let me start from the beginning. I moved in on the 30th of November and I was told by the caretaker that by the way my door should not be locked when I am inside or else I will not be able to go outside but it will be fixed in the new week, today is the 09thbof December and my door is still unlocked. Mind you I live alone but who cares? He then told me that the sliding door I can use as an alternative door also has an issue and needs a bit of a push and pull when opening the door I took it up with him during the week to advise that the locks have not been changed on the main door and politely he asked me to reach out to the office. I texted the agency lady assigned to me on WhatsApp to advise of my issue, she has not responded to date. I also asked why I am pay close to R250 for water services on top of me having to buy my own water? No answer. The lights in my bedroom switched off and I realized this last week Sunday. I alerted the care taker first thing on Monday morning. The light has still not been changed. If the light was not so high up in the ceiling I would have already changed it myself. I struggled for over 4 days with buying water because there was an issue with the water meter. I called and emailed the number I saw on the wall on the office and I only got a response after nagging the agency lady on WhatsApp and she followed up with him. I did not even respond to his email. I was charged a service fee of R445. 10 when buying water and when I asked about it? No straight answer. Everything is a hassle here. You have to scream and shout to get the most basics done. I did not bother anyone when I paid my rent, admin fee and deposit in full and I was advised later on that the original amount I was given for the flat applies for the first floor and the ground floor is at most R300 more. There is lack of proactivity and one is treated as though they should know what happens at the flat. I bought R50 electricity to test out the meter and it did not go through. I had to go back to the agency lady and ask for help and only then I am given codes to input before buying the electricity. If all of this information was given to me before I moved in I would not have to run around like a headless chicken asking for basics. If I skip a day of rent I get charged 10% but I must huff and puff for the most basic things. Thank goodness the contract is 6 months and not 12 months because livid does not explain how I am feeling. Someone on the upper floors spilt water from their floor onto my door step and my neighbors in number 1 and 3 today and did not bother to come down and wipe anything. The sun had to sort it out. I am a very disgruntled tenant who cannot wait for my lease to end and I just got here. Please let me know who I can talk to for changing the locks on the door or atleast give me some form of approval for me to do I myself because at this rate? I am on my own
1 reviews | Active since Jan 2020
The agents are only helpful in the beginning when they get a signing fee, after that the service delivery is terrible. they even refuse to help fix your access to the gate.
1 reviews | Active since Jan 2020
The agents are only helpful in the beginning when they get a signing fee, after that the service delivery is terrible. they even refuse to help fix your access to the gate.
1 reviews | Active since Jan 2020
Very unprofessional, bad customer service. The staff is rude. Worst of all. They don't pay back your deposit. Unike, never responds to communication. She is never available to take calls or is always out of the office. This company needs to be investigated. It seems like it's only black people who are being robbed.
1 reviews | Active since Jan 2020
Very unprofessional, bad customer service. The staff is rude. Worst of all. They don't pay back your deposit. Unike, never responds to communication. She is never available to take calls or is always out of the office. This company needs to be investigated. It seems like it's only black people who are being robbed.
1 reviews | Active since Jan 2020
I moved out at Capital Heights in December 2022. I informed Rina and Unike who never responded to any emails. I request for my deposit to be paid out in 21days as per contract but it's two months now and I haven't received any response from Unike who Rina claims that she is the one handling that area of business. The management at Amantle Properties are so unprofessional. Pleas assist me to receive my deposit
1 reviews | Active since Jan 2020
I moved out at Capital Heights in December 2022. I informed Rina and Unike who never responded to any emails. I request for my deposit to be paid out in 21days as per contract but it's two months now and I haven't received any response from Unike who Rina claims that she is the one handling that area of business. The management at Amantle Properties are so unprofessional. Pleas assist me to receive my deposit
1 reviews | Active since Jan 2020
This is by far the worst place I've ever stayed in. If you value your sanity and peace of mind STAY AWAY. They also don't refund your deposit back on time, It's been more than 21 working days and my refund has still not been processed, after all the phone calls and emails no one has bothered to get back to me. They'll tell you to send an email to their finance lady Unike, who doesn't even have the decency to reply to emails. STAY AWAY!!!
1 reviews | Active since Jan 2020
This is by far the worst place I've ever stayed in. If you value your sanity and peace of mind STAY AWAY. They also don't refund your deposit back on time, It's been more than 21 working days and my refund has still not been processed, after all the phone calls and emails no one has bothered to get back to me. They'll tell you to send an email to their finance lady Unike, who doesn't even have the decency to reply to emails. STAY AWAY!!!
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