

American Airlines
NPS Score
-100
Recommended: Unlikely
Sep '25 - Aug '26
Hellopeter has tracked American Airlines across 13 reviews. American Airlines hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used American Airlines? Write a review to help others decide.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Sept 2016
Never Fly American Airlines!! They are always late or cancel flights. We recently had a flight from Nassau to Miami - less than 2 hours flight. They charged 35$ for the first bag and thereafter 45$ (as per website and the assistant). None of their machines worked - it was chaos. Eventually got to the front of the line - suddenly they charged me 200$ for the "thereafter" bag. I had no choice because they just threatened to not put me on the flight. The next day I realised they swiped my card twice! They just refuse to pay me back! Terrible airlines!
1 reviews | Active since Sept 2016
Never Fly American Airlines!! They are always late or cancel flights. We recently had a flight from Nassau to Miami - less than 2 hours flight. They charged 35$ for the first bag and thereafter 45$ (as per website and the assistant). None of their machines worked - it was chaos. Eventually got to the front of the line - suddenly they charged me 200$ for the "thereafter" bag. I had no choice because they just threatened to not put me on the flight. The next day I realised they swiped my card twice! They just refuse to pay me back! Terrible airlines!
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