Ana sent different bird, and he died less than 3 months with PDD and ATHEROSCLEROSIS

I purchased bird from Ana’s Parrots and supplies or Ana’s Parrots on 01/06/2019.

Based on the picture and texts between Ana Pullman or Ana Temple, phone ********** and I the bird was beautiful and healthy. I paid for DNA test, and never got copy of the test, she did say in text only it is Male.

I received a different bird, little dark, and different of the picture, and I text Ana and asked how old the bird was she said 6-8 years old, the bird we purchased had the band on the left leg, the bird we received had the band on the right leg .

We thought everything was fine, until he got sick, 03/23/19. DR need more info regards his age and his heathy I contact Ana, when she sent a picture of the bird, she was supposed to send to us that when we realized she sent us the wrong bird. We accepted Coco as darker color not thinking he was dying bird. We never though he had about 2-3 months to live. I did contact Ana, asked to refund and pay for medical bills since I think what happened was not correct. The bird we received; we were told was 6-8 years old died for the follow illness/diseases: (necropsy was complete)

DIAGNOSIS (from necropsy results) 1) HEART: MODERATE TO SEVERE ATHEROSCLEROSIS 2) PROVENTRICULUS AND VENTRICULUS: LYMPHOPLASMACYTIC GANGLIONEURITIS AND LEIOMYOSITIS COMMENT (from necropsy results) The lymphocytic and plasmacytic inflammatory infiltrates described within the gastric sections are consistent with the findings in proventricular dilatation disease (PDD). The clinical signs may vary between psittacine species but generally include; depression, weight loss, constant or intermittent regurgitation, passage of undigested seed in the feces, ataxia, abnormal head movements, seizures, and proprioceptive or motor deficits. There will be a variable distention and/or dilation of the gastrointestinal tract, most commonly noted of the proventriculus. A viral etiology is associated with PDD. Based on our case submissions, atherosclerosis is more common in African grey parrots, Quakers, ****atiels, Amazon parrots and infrequently in ****atoos, conures, macaws and lovebirds. The average age range is 10 to 15 years. We did file complain with BBB, Attorney General, Consumer Protection and we do hope we can receive the right resolution.