A&
Andrews & Young Balustrades
Unclaimed Business
A&
Andrews & Young Balustrades
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
#2Ranked In Other
0 NPSUnlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKS
JT
Jarred T
1 reviews | Active since Jan 2020
17 Apr 2021, 13:52
Great service
It’s been 6 years since Andrew’s & Young installed my first set of balustrades and I have not had a single issue, hence not only have they installed for family and friends but are now installing for a larger project of mine in Mozambique. The work has always been clean and efficient. Any issues that other members in my circle have had have been resolved without any problems. Can’t recommend them enough.
Helpful (0)
|Replies (0)JT
Jarred T
1 reviews | Active since Jan 2020
17 Apr 2021, 13:52
Great service
It’s been 6 years since Andrew’s & Young installed my first set of balustrades and I have not had a single issue, hence not only have they installed for family and friends but are now installing for a larger project of mine in Mozambique. The work has always been clean and efficient. Any issues that other members in my circle have had have been resolved without any problems. Can’t recommend them enough.
0
Replies (0)PR
Petrisia R
1 reviews | Active since Jan 2020
17 Apr 2021, 13:49
Service is key
My husband and I was very pleased with the level of work they done and service we received at a reasonable price.
Helpful (0)
|Replies (0)PR
Petrisia R
1 reviews | Active since Jan 2020
17 Apr 2021, 13:49
Service is key
My husband and I was very pleased with the level of work they done and service we received at a reasonable price.
0
Replies (0)CL
LG
A
Anonymous
1 reviews | Active since Jan 2020
17 Apr 2021, 13:26
Excellent Service & Products
Nick installed Balustrades at our home in Randburg, we did an excellent Job, 6 Months later they are still in pristine shape as the day he installed them. Thanks Nick Great Service and Aftersales support, even called me after a month to follow-up that everything is still in order
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
17 Apr 2021, 13:26
Excellent Service & Products
Nick installed Balustrades at our home in Randburg, we did an excellent Job, 6 Months later they are still in pristine shape as the day he installed them. Thanks Nick Great Service and Aftersales support, even called me after a month to follow-up that everything is still in order
0
Replies (0)CD
Charles D
1 reviews | Active since Jan 2020
11 Nov 2016, 07:53
Poor installation, Service, not living up to warranty and verbal/written comittments
<p>Andrews and Young installed a balustrade approximately 18 months ago. Since fitment, I have had endless problems with glass panels slipping out of their fittings. I have had them out twice since then to re-fit but the problem is not yet resolved. The last time I requested assistance was three months ago along with a request to replace a broken glass panel. They have yet to come, although have made numerous verbal and written commitments to make right. It is to the point whereby they are ignoring my calls and SMSs. Unfortunately ‘our honest approach and clear cut ethic’ statement on their website is far from the truth.</p> <p> </p> <p>Pay the extra money and go to reputable and professional fitters</p>
Helpful (0)
|Replies (0)CD
Charles D
1 reviews | Active since Jan 2020
11 Nov 2016, 07:53
Poor installation, Service, not living up to warranty and verbal/written comittments
<p>Andrews and Young installed a balustrade approximately 18 months ago. Since fitment, I have had endless problems with glass panels slipping out of their fittings. I have had them out twice since then to re-fit but the problem is not yet resolved. The last time I requested assistance was three months ago along with a request to replace a broken glass panel. They have yet to come, although have made numerous verbal and written commitments to make right. It is to the point whereby they are ignoring my calls and SMSs. Unfortunately ‘our honest approach and clear cut ethic’ statement on their website is far from the truth.</p> <p> </p> <p>Pay the extra money and go to reputable and professional fitters</p>
0
Replies (0)CD
Charles D
1 reviews | Active since Jan 2020
3 Nov 2016, 18:06
Non Existent Customer Service - Go to the professionals
<p>Andrews and Youg installed a Steel/Glass balustrade about a year ago. Since then (and within warranty) the glass panels have consistently slipped out of their fittings . I have called Andrews and Young out twice to reinstall/secure but they have yet to fix the problem. Three months ago, one panel of the 'reinforced' glass shattered inexpicably, and I contacted the company for replacement. I am still waiting, after numerous calls, and numerous 'commitments' to install, 'tomorrow' or 'within this week' or 'by Friday.</p> <p>In that time, other glass panels have continued to slip out of their fittings resulting in an uneven balustrade. It has come to the point whereby the Owner/Founder appears to be avoiding my calls, claiming that his father will get back to me. The Owner/Founder however will not provide details of his father.</p> <p> </p> <p>If looking for a balustrade, pay the extra premium and secure piece of mind rather than a thin warranty which this company is unwilling/unable/unwilling to honour.</p> <p> </p> <p>Since the issue is a security concern with my 3 year old, I am forced to approach other suppliers. Perhapd Andrews will come to the party???</p>
Helpful (0)
|Replies (0)CD
Charles D
1 reviews | Active since Jan 2020
3 Nov 2016, 18:06
Non Existent Customer Service - Go to the professionals
<p>Andrews and Youg installed a Steel/Glass balustrade about a year ago. Since then (and within warranty) the glass panels have consistently slipped out of their fittings . I have called Andrews and Young out twice to reinstall/secure but they have yet to fix the problem. Three months ago, one panel of the 'reinforced' glass shattered inexpicably, and I contacted the company for replacement. I am still waiting, after numerous calls, and numerous 'commitments' to install, 'tomorrow' or 'within this week' or 'by Friday.</p> <p>In that time, other glass panels have continued to slip out of their fittings resulting in an uneven balustrade. It has come to the point whereby the Owner/Founder appears to be avoiding my calls, claiming that his father will get back to me. The Owner/Founder however will not provide details of his father.</p> <p> </p> <p>If looking for a balustrade, pay the extra premium and secure piece of mind rather than a thin warranty which this company is unwilling/unable/unwilling to honour.</p> <p> </p> <p>Since the issue is a security concern with my 3 year old, I am forced to approach other suppliers. Perhapd Andrews will come to the party???</p>
0
Replies (0)