AA
Anglo Auto Dealers
Unclaimed Business
AA
Anglo Auto Dealers
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
#44Ranked In Automotive
0 NPSUnlikely
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTK
Trudy K
1 reviews | Active since Jan 2020
18 Jan 2025, 07:01
Bad Service
Took ownership of Hyundai i10 Grand Fluid on 19 November 2024. On receiving the vehicle Hyundai I10 Grand it was noted on the paperwork that there were no chips in the windscreen. It was pointed out to the sales consultant that there were in fact some chips. On enquiry from my insurer regarding filling of the chips they directed me back to the dealer. On the day of taking ownership of the vehicle, I notified the sales consultant that the vehicle does not want to start. I was sent to Boksburg to replace the battery. On testing the battery, it tested normal. The alternator also tested normal. I was told by Trevor to bring the car in the next day. The battery terminal was fastened and the problem was then deemed resolved. It was not. 30 November I informed sales consultant that problem is persisting. I was referred to the owner Trevor who advised that I again bring the vehicle in. At that stage due to unplanned trips to Boksburg from Pretoria and the copious quantities of oil that I had to put in, I was financially unable to bring in the vehicle but would bring it in as soon as I have funds available. On 13 Dec 2024 I asked if I could bring in the vehicle to have the starting problem attended to. I also gave a list of other problems: Smoking and excessive use of oil Knocking under the car Chips in Windscreen Headlights working and then not working. Brakes shuddering when a sudden stop is required. I took the car in on the 13th. After a bit of an argument, it was agreed that the sales consultant would bring me home. The sales consultant then told me via voice note that he had done his part and that I should deal directly with Trevor. On the 17th I enquired from Trevor whether there was any feedback. He confirmed that they were still busy with the car and that he would give feedback the next day. At 15h40 on the 18th I again enquired as to the whether there was any feedback. I was told that the vehicle would be ready the next day. I asked what time and what was done. No response. 19 December I sent a pin location at 08h32. By 12h11 I had not had any response and requested response. 12h48 I was told that the car would be ready in the afternoon. Again I asked what was done. I was told that Trevor is still waiting on the final report. (something I am also still waiting for) I was told that the sales consultant would bring me the vehicle on the 20th in the morning. It was brought after 13h00. I was told by the consultant to bring the vehicle again after Christmas as only the starter had been replaced. 6 January I asked Trevor if I could bring the vehicle in. Was told only the next week as the workshop was closed. This morning, I again asked Trevor if I can bring the car. Again no reply. Sent message that I would like to cancel the agreement in terms of Section 55(2) of the CPA (Consumer Protection Act 68 of 2008) He told the consultant to tell me to bring the car TODAY. I can not take off work anymore, I can not get alternate transport while vehicle is again in for repairs that should have been done long ago. Since receiving the vehicle I have had to out in 7 pints of oil @ R75 per pint. They eventually agreed to come and collect for repairs on 20 January 2025, but refuse to assist in any way with transport for me and my son during the ''1 to 2 weeks" the repairs will take
Helpful (0)
|Replies (0)TK
Trudy K
1 reviews | Active since Jan 2020
18 Jan 2025, 07:01
Bad Service
Took ownership of Hyundai i10 Grand Fluid on 19 November 2024. On receiving the vehicle Hyundai I10 Grand it was noted on the paperwork that there were no chips in the windscreen. It was pointed out to the sales consultant that there were in fact some chips. On enquiry from my insurer regarding filling of the chips they directed me back to the dealer. On the day of taking ownership of the vehicle, I notified the sales consultant that the vehicle does not want to start. I was sent to Boksburg to replace the battery. On testing the battery, it tested normal. The alternator also tested normal. I was told by Trevor to bring the car in the next day. The battery terminal was fastened and the problem was then deemed resolved. It was not. 30 November I informed sales consultant that problem is persisting. I was referred to the owner Trevor who advised that I again bring the vehicle in. At that stage due to unplanned trips to Boksburg from Pretoria and the copious quantities of oil that I had to put in, I was financially unable to bring in the vehicle but would bring it in as soon as I have funds available. On 13 Dec 2024 I asked if I could bring in the vehicle to have the starting problem attended to. I also gave a list of other problems: Smoking and excessive use of oil Knocking under the car Chips in Windscreen Headlights working and then not working. Brakes shuddering when a sudden stop is required. I took the car in on the 13th. After a bit of an argument, it was agreed that the sales consultant would bring me home. The sales consultant then told me via voice note that he had done his part and that I should deal directly with Trevor. On the 17th I enquired from Trevor whether there was any feedback. He confirmed that they were still busy with the car and that he would give feedback the next day. At 15h40 on the 18th I again enquired as to the whether there was any feedback. I was told that the vehicle would be ready the next day. I asked what time and what was done. No response. 19 December I sent a pin location at 08h32. By 12h11 I had not had any response and requested response. 12h48 I was told that the car would be ready in the afternoon. Again I asked what was done. I was told that Trevor is still waiting on the final report. (something I am also still waiting for) I was told that the sales consultant would bring me the vehicle on the 20th in the morning. It was brought after 13h00. I was told by the consultant to bring the vehicle again after Christmas as only the starter had been replaced. 6 January I asked Trevor if I could bring the vehicle in. Was told only the next week as the workshop was closed. This morning, I again asked Trevor if I can bring the car. Again no reply. Sent message that I would like to cancel the agreement in terms of Section 55(2) of the CPA (Consumer Protection Act 68 of 2008) He told the consultant to tell me to bring the car TODAY. I can not take off work anymore, I can not get alternate transport while vehicle is again in for repairs that should have been done long ago. Since receiving the vehicle I have had to out in 7 pints of oil @ R75 per pint. They eventually agreed to come and collect for repairs on 20 January 2025, but refuse to assist in any way with transport for me and my son during the ''1 to 2 weeks" the repairs will take
0
Replies (0)VS
Valencia S
1 reviews | Active since Jan 2020
5 Mar 2020, 14:39
Unsatisfactory customer
January 2020 I bought a car at this car dealer and all at the time seemed right until I started to notice few errors which i made them fully aware off by sending pictures of the problem. The first was engine sign on the monitor, epc sign and slippery sign. To my surprise now I'm told to fix the car at my cost which infuriates me as I have reported this errors within 2 weeks of purchase. I was then told to bring the car for diagnosis and when requested to see the report on the diagnosis was told it doesn't print. There nothing fixed on my car as the signs are still. I am truly disappointed at the service that I received. I will not pay as I reported in time and I feel defrauded can you please help.
Helpful (0)
|Replies (0)VS
Valencia S
1 reviews | Active since Jan 2020
5 Mar 2020, 14:39
Unsatisfactory customer
January 2020 I bought a car at this car dealer and all at the time seemed right until I started to notice few errors which i made them fully aware off by sending pictures of the problem. The first was engine sign on the monitor, epc sign and slippery sign. To my surprise now I'm told to fix the car at my cost which infuriates me as I have reported this errors within 2 weeks of purchase. I was then told to bring the car for diagnosis and when requested to see the report on the diagnosis was told it doesn't print. There nothing fixed on my car as the signs are still. I am truly disappointed at the service that I received. I will not pay as I reported in time and I feel defrauded can you please help.
0
Replies (0)