AB
Anna Basson Properties
Unclaimed Business
AB
Anna Basson Properties
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Real Estate
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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KC
Kira C
1 reviews | Active since Jan 2020
17 Jan 2024, 07:45
Anna Basson Eiendomme should be shut down.
My experience with this Property Agency and specifically the agent, Liezl Olivier, was beyond unacceptable, and they should be shut down as a company. They are a disgusting institution that doesn't mind exploiting financially vulnerable students for their own financial gain. It took days of emails, ignored phone calls and legal action threats to receive our correct deposit amounts back (not including the exhorbitant admin fees). It was the most unprofessional behaviour I've ever witnessed in the service industry, and there were multiple instances of legally compromising actions taken by Anna Basson and Liezl in particular. It is so frustrating that this institution and Liezl are able to just continue doing this year in and year out, because they target populations that typically can't afford legal aid. I would highly recommend you do not take your business to Anna Basson Eiendomme, and in particular, Liezl Olivier.
Helpful (0)
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Kira C
1 reviews | Active since Jan 2020
17 Jan 2024, 07:45
Anna Basson Eiendomme should be shut down.
My experience with this Property Agency and specifically the agent, Liezl Olivier, was beyond unacceptable, and they should be shut down as a company. They are a disgusting institution that doesn't mind exploiting financially vulnerable students for their own financial gain. It took days of emails, ignored phone calls and legal action threats to receive our correct deposit amounts back (not including the exhorbitant admin fees). It was the most unprofessional behaviour I've ever witnessed in the service industry, and there were multiple instances of legally compromising actions taken by Anna Basson and Liezl in particular. It is so frustrating that this institution and Liezl are able to just continue doing this year in and year out, because they target populations that typically can't afford legal aid. I would highly recommend you do not take your business to Anna Basson Eiendomme, and in particular, Liezl Olivier.
0
Replies (0)KC
Kira C
1 reviews | Active since Jan 2020
17 Jan 2024, 07:43
They should be shut down.
My experience with this Property Agency and specifically the agent, Liezl Olivier, was beyond unacceptable, and they should be shut down as a company. They are a disgusting institution that doesn't mind exploiting financially vulnerable students for their own financial gain. It took days of emails, ignored phone calls and legal action threats to receive our correct deposit amounts back (not including the exhorbitant admin fees). It was the most unprofessional behaviour I've ever witnessed in the service industry. There were multiple instances of legally compromising actions taken by Anna Basson and Liezl in particular. Among these included fabricating legal documents (including a pre-occupation inspection document), incorporating null fees into lease agreements, violating the POPIA Act and attempting to pay us out of personal funds to silence us. It is so frustrating that this institution and Liezl are able to just continue doing this year in and year out, because they target populations that typically can't afford legal aid. I would highly recommend you do not take your business to Anna Basson Eiendomme, and in particular, Liezl Olivier.
Helpful (0)
|Replies (0)KC
Kira C
1 reviews | Active since Jan 2020
17 Jan 2024, 07:43
They should be shut down.
My experience with this Property Agency and specifically the agent, Liezl Olivier, was beyond unacceptable, and they should be shut down as a company. They are a disgusting institution that doesn't mind exploiting financially vulnerable students for their own financial gain. It took days of emails, ignored phone calls and legal action threats to receive our correct deposit amounts back (not including the exhorbitant admin fees). It was the most unprofessional behaviour I've ever witnessed in the service industry. There were multiple instances of legally compromising actions taken by Anna Basson and Liezl in particular. Among these included fabricating legal documents (including a pre-occupation inspection document), incorporating null fees into lease agreements, violating the POPIA Act and attempting to pay us out of personal funds to silence us. It is so frustrating that this institution and Liezl are able to just continue doing this year in and year out, because they target populations that typically can't afford legal aid. I would highly recommend you do not take your business to Anna Basson Eiendomme, and in particular, Liezl Olivier.
0
Replies (0)KC
Kira C
1 reviews | Active since Jan 2020
17 Jan 2024, 07:36
Disgusting real estate business that should be shut down.
My experience with this Property Agency and specifically the agent, Liezl Olivier, was beyond unacceptable, and they should be shut down as a company. They are a disgusting institution that doesn't mind exploiting financially vulnerable students for their own financial gain. It took days of emails, ignored phone calls and legal action threats to receive our correct deposit amounts back (not including the exhorbitant admin fees). It was the most unprofessional behaviour I've ever witnessed in the service industry. There were multiple instances of legally compromising actions taken by Anna Basson and Liezl in particular. Among these included *****ulently synthesising legal documents (including a pre-occupation inspection document), incorporating ******* fees into lease agreements, violating the POPIA Act and attempting to pay us out of personal funds to silence us. It is so frustrating that this institution and Liezl are able to just continue doing this year in and year out, because they target populations that typically can't afford legal aid. I would highly recommend you do not take your business to Anna Basson Eiendomme, and in particular, Liezl Olivier.
Helpful (0)
|Replies (0)KC
Kira C
1 reviews | Active since Jan 2020
17 Jan 2024, 07:36
Disgusting real estate business that should be shut down.
My experience with this Property Agency and specifically the agent, Liezl Olivier, was beyond unacceptable, and they should be shut down as a company. They are a disgusting institution that doesn't mind exploiting financially vulnerable students for their own financial gain. It took days of emails, ignored phone calls and legal action threats to receive our correct deposit amounts back (not including the exhorbitant admin fees). It was the most unprofessional behaviour I've ever witnessed in the service industry. There were multiple instances of legally compromising actions taken by Anna Basson and Liezl in particular. Among these included *****ulently synthesising legal documents (including a pre-occupation inspection document), incorporating ******* fees into lease agreements, violating the POPIA Act and attempting to pay us out of personal funds to silence us. It is so frustrating that this institution and Liezl are able to just continue doing this year in and year out, because they target populations that typically can't afford legal aid. I would highly recommend you do not take your business to Anna Basson Eiendomme, and in particular, Liezl Olivier.
0
Replies (0)LS
Liesl S
1 reviews | Active since Jan 2020
29 Aug 2023, 10:59
Shanel of Anna Basson is a fantastic rental agent.
Shanel was wonderful when we were looking for a flat to rent for our daughter. She has a caring attitude and went the extra mile to help us. She always responded promtply and even sent me a message after 7pm one Friday night. She is a jewel!
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Liesl S
1 reviews | Active since Jan 2020
29 Aug 2023, 10:59
Shanel of Anna Basson is a fantastic rental agent.
Shanel was wonderful when we were looking for a flat to rent for our daughter. She has a caring attitude and went the extra mile to help us. She always responded promtply and even sent me a message after 7pm one Friday night. She is a jewel!
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Replies (0)WD
Willie D
1 reviews | Active since Jan 2020
12 Apr 2022, 09:08
Worst property agents in the country (possibly in the world)!
If I could give them a zero star I would do so gladly. Extremely incompetent, arrogant agents who are just around to collect their commissions. The most unprofessional property agency in the country by far!
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Willie D
1 reviews | Active since Jan 2020
12 Apr 2022, 09:08
Worst property agents in the country (possibly in the world)!
If I could give them a zero star I would do so gladly. Extremely incompetent, arrogant agents who are just around to collect their commissions. The most unprofessional property agency in the country by far!
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Christopher A
1 reviews | Active since Jan 2020
8 Mar 2021, 11:33
Rental
After some serious negotiations, legal threats and a personal visit - we finally got refunded our deposit. Would think twice before using again.
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Christopher A
1 reviews | Active since Jan 2020
8 Mar 2021, 11:33
Rental
After some serious negotiations, legal threats and a personal visit - we finally got refunded our deposit. Would think twice before using again.
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Replies (0)FA
Francois A
1 reviews | Active since Jan 2020
19 Nov 2020, 11:48
No call back
I am so disappointed in the service I have received from this agency. I enquired about a rental by contacting the agent online. The agent did not respond on my request. Two day after my online request, I phoned him and he said he has to check with the office regarding that rental and will get to me. He never did. The next day I went to their office and the Receptionist told me she will have someone contact asap, Still nobody phoned me back. Last attempt was when my wife phoned and spoke to a lady at their Rental department. She promised to convey the message to the lady responsible for that specific property because at the time my wife phoned, the lady apparently just stepped out of the office. Two weeks since my first contact with this agency and no one has called me or my wife to follow up on our enquiry. This is very bad service.
Helpful (0)
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Francois A
1 reviews | Active since Jan 2020
19 Nov 2020, 11:48
No call back
I am so disappointed in the service I have received from this agency. I enquired about a rental by contacting the agent online. The agent did not respond on my request. Two day after my online request, I phoned him and he said he has to check with the office regarding that rental and will get to me. He never did. The next day I went to their office and the Receptionist told me she will have someone contact asap, Still nobody phoned me back. Last attempt was when my wife phoned and spoke to a lady at their Rental department. She promised to convey the message to the lady responsible for that specific property because at the time my wife phoned, the lady apparently just stepped out of the office. Two weeks since my first contact with this agency and no one has called me or my wife to follow up on our enquiry. This is very bad service.
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Replies (0)