1 reviews | Active since Member
We had the worst experience with Antz Plumbing and Electrical since new management took over. Been using this company for over 18 years, the former owners sold to someone else and moved to New Zealand, leaving the company in the hands of people who don't care about customer service. Job that was supposed to take 2 days, took 3 weeks, with lots of ***** up and mistakes and shoddy work. We only required labor, but that labour was hugely inflated and we kept getting terrible work output from the foreign people this company employs. The attitude of their staff is also atrotious. One plumber had a very bad attitude as if he was forced to work. He came with a sour attitude, did not talk to us, made a mess and sourly left. We had to chase up with this company so many times, We had to accommodate this company and not the other way round. We were severely inconvenienced for weeks. R14000 to replace bath tub, toilet and basin. Imagine that, and the dude destroyed our wall as he cracked right hrough the wall from the bathroom, into the open plan lounge when taking off the tiles. He did not shut off the main water outlet, and for a Plumbing company, this dude nipped off the hot water pipe and had the bathroom flooded. I am sure he also got badly scalded as the hot water was spraying all over place. That is how they started, and how they finished. Please, if you want Plumbing and electrical done, do not use Antz Plumbing. Rather use someone else for peace of mind. These people are ruthless and have no idea what Customer service is. I miss the old Owners, because they left their reputable company in the hands of amateurs. Their prices are also very high and not worth the hassle.
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