APM Bus Service

Based on recent customer reviews, APM Bus Service is drawing overwhelmingly negative feedback from travellers across South African long-distance routes. Customers consistently mention significant departure delays, often spanning several hours, with little to no proactive communication from the company. A recurring theme involves unreachable call centre lines, disputed luggage weighing fees, and allegations of rude or unprofessional staff conduct. Passengers also raise serious concerns about onboard hygiene, including reports of insects, cramped seating, and missing amenities. A small number of riders did note clean buses, on-time departures, and friendly drivers on certain trips.