Complaint about DISHONEST TECHNICIAN working for Appliance Repair Centre DURBAN

Please note that the company I am complaining about is called  Appliance  Repair Centre in Mobeni, Durban. It is not another company of the same name in Cape Town.  This so called Appliance  Repair Centre is based in 161 South Coast Road, Mobeni, DURBAN.You phone a CALL CENTRE number and a "TECHNICIAN" contacts you and comes to your home and gives you a quote. He then asks you  for money for the parts and then takes your washing machine parts and supposedly brings the new parts but then there's a problem and he has to get money from you to buy ANOTHER  PART and then HE DISAPPEARS and you NEVER hear from him again. He just changes phone numbers and carries on ripping off unsuspecting, innocent people. He should be caught and held accountable for his DISHONESTY.I don't want Appliance Repair Centre in Cape Town to be named and shamed as IT IS NOT THIS COMPANY. Thank you.