AR
Appliance Repair Specialists
Unclaimed Business
AR
Appliance Repair Specialists
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Home Services
#5NPS Score
0Unlikely
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJM
Johan M
1 reviews | Active since Jan 2020
1 Jan 2025, 13:31
No trust in appliance repairs...
Our Samsung washing machine was repaired by them, for quite a sum of money and it broke down, within the 3mnth warranty period. The technician inspecting the issue at our home, acknowledged that it was part of their previous repairs and should be repaired free of charge, against the warranty. Was reasonably happy so far, as I realise that parts used, might've been inferior, so as long as they replaced it free of charge, it would cost us inconvenience only. However, TWO WEEKS later, we were still waiting, to have the faulty bearing replaced. My wife followed up several times and every time it was, "waiting on the part" etc. I got annoyed and wrote an email to the address supp****, demanding action, as well as a reset of the warranty period, which by now, has expired. NO REPLY on the email, BUT miraculously, the machine was delivered, later the same afternoon!! I loaded a bundle of washing, which by this time, has grown fairly large. Low and behold, doesn't the EXACT SAME noise not shout out at me, on FIRST USE! This was reported to them first thing, after the weekend, which has since started... They agreed to come and collect it soon, as (obviously) something was not right...my wife played them a video to illustrate... Twice have they made arrangements to come and collect the machine again and every time, I purposely stayed HOME ALL THE TIME, so as not to inconvenience them, but we're STILL WAITING. Of course NO CONTACT from them to make alternative arrangements, or anything; I was only sitting at home like an idiot, for nothing... Must admit, that reading other people's experiences with them, I don't have much faith, that the issue will eventually be sorted out, amicably. Most certainly will NOT recommend their services to anybody...
Helpful (0)
|Replies (0)JM
Johan M
1 reviews | Active since Jan 2020
1 Jan 2025, 13:31
No trust in appliance repairs...
Our Samsung washing machine was repaired by them, for quite a sum of money and it broke down, within the 3mnth warranty period. The technician inspecting the issue at our home, acknowledged that it was part of their previous repairs and should be repaired free of charge, against the warranty. Was reasonably happy so far, as I realise that parts used, might've been inferior, so as long as they replaced it free of charge, it would cost us inconvenience only. However, TWO WEEKS later, we were still waiting, to have the faulty bearing replaced. My wife followed up several times and every time it was, "waiting on the part" etc. I got annoyed and wrote an email to the address supp****, demanding action, as well as a reset of the warranty period, which by now, has expired. NO REPLY on the email, BUT miraculously, the machine was delivered, later the same afternoon!! I loaded a bundle of washing, which by this time, has grown fairly large. Low and behold, doesn't the EXACT SAME noise not shout out at me, on FIRST USE! This was reported to them first thing, after the weekend, which has since started... They agreed to come and collect it soon, as (obviously) something was not right...my wife played them a video to illustrate... Twice have they made arrangements to come and collect the machine again and every time, I purposely stayed HOME ALL THE TIME, so as not to inconvenience them, but we're STILL WAITING. Of course NO CONTACT from them to make alternative arrangements, or anything; I was only sitting at home like an idiot, for nothing... Must admit, that reading other people's experiences with them, I don't have much faith, that the issue will eventually be sorted out, amicably. Most certainly will NOT recommend their services to anybody...
0
Replies (0)CS
Chantelle S
1 reviews | Active since Jan 2020
22 Jul 2024, 05:42
AVOID - ****
Appliance repair services Pretoria- ****MERS. They took my washing machine which was working perfectly fine- just had problems with the spinner. The lady called and said she can't get parts, then asked if she could get rid of it for me? I said no- it's working just fine! I had to pay R380 to have them deliver my washing machine and now it is completely broken. They obviously strip the machines for parts- an absolute ****. AVOID!!
Helpful (0)
|Replies (0)CS
Chantelle S
1 reviews | Active since Jan 2020
22 Jul 2024, 05:42
AVOID - ****
Appliance repair services Pretoria- ****MERS. They took my washing machine which was working perfectly fine- just had problems with the spinner. The lady called and said she can't get parts, then asked if she could get rid of it for me? I said no- it's working just fine! I had to pay R380 to have them deliver my washing machine and now it is completely broken. They obviously strip the machines for parts- an absolute ****. AVOID!!
0
Replies (0)TB
Tara B
1 reviews | Active since Jan 2020
16 Jan 2024, 19:47
Avoid avoid avoid
As with the other reviews… these guys took a working fridge with a small fault and turned it into a non working fridge . Then refused to return messages. Total ***** . You have been warned. To be clear the company I used was appliances repair capetown . Extra letter a but I’m guessing it’s the same
Helpful (0)
|Replies (0)TB
Tara B
1 reviews | Active since Jan 2020
16 Jan 2024, 19:47
Avoid avoid avoid
As with the other reviews… these guys took a working fridge with a small fault and turned it into a non working fridge . Then refused to return messages. Total ***** . You have been warned. To be clear the company I used was appliances repair capetown . Extra letter a but I’m guessing it’s the same
0
Replies (0)AH
Angela H
1 reviews | Active since Jan 2020
4 Oct 2022, 09:58
David Appliance repair - Bad Service and workmanship
Came out to repair the fridge, replaced the compressor, fridge worked for 1 day. called them back, never arrived at the time they said - 2 hrs later, regassed and welded - left saying fridge would get cold - never did. Called again - agreed on a time, did not arrive, do not respond to whatsapp messages, phone calls etc
Helpful (0)
|Replies (0)AH
Angela H
1 reviews | Active since Jan 2020
4 Oct 2022, 09:58
David Appliance repair - Bad Service and workmanship
Came out to repair the fridge, replaced the compressor, fridge worked for 1 day. called them back, never arrived at the time they said - 2 hrs later, regassed and welded - left saying fridge would get cold - never did. Called again - agreed on a time, did not arrive, do not respond to whatsapp messages, phone calls etc
0
Replies (0)FL
FRANCISCA L
1 reviews | Active since Jan 2020
19 Jun 2021, 19:27
Service is bad
I had contacted the company as I had issues with my fridge they came fixed it It worked fine paid them over R900, was told there's a warranty of 6 months that was on the 12 of April my fridge started no cooling things on the top and my freezer also stopped working have been calling them and sending messages they promised to come on the 16 June till today no one has come things in the fridge are now rotten and no 1 will be reimburse for them I need help
Helpful (0)
|Replies (0)FL
FRANCISCA L
1 reviews | Active since Jan 2020
19 Jun 2021, 19:27
Service is bad
I had contacted the company as I had issues with my fridge they came fixed it It worked fine paid them over R900, was told there's a warranty of 6 months that was on the 12 of April my fridge started no cooling things on the top and my freezer also stopped working have been calling them and sending messages they promised to come on the 16 June till today no one has come things in the fridge are now rotten and no 1 will be reimburse for them I need help
0
Replies (0)TM
THANDI M
1 reviews | Active since Jan 2020
29 Sept 2020, 13:04
Appliance Repair johannesburg
I am unhappy about Appliance Repair in jhb .it is trading under Sumsung.they referred me to someone that they have dismissed 6 months ago to fix my machine.when I am reporting him they said they have dismissed that person .the contact 0115681369.i paid that person R 2700
Helpful (0)
|Replies (0)TM
THANDI M
1 reviews | Active since Jan 2020
29 Sept 2020, 13:04
Appliance Repair johannesburg
I am unhappy about Appliance Repair in jhb .it is trading under Sumsung.they referred me to someone that they have dismissed 6 months ago to fix my machine.when I am reporting him they said they have dismissed that person .the contact 0115681369.i paid that person R 2700
0
Replies (0)ML
Mike L
1 reviews | Active since Jan 2020
2 Jun 2020, 15:01
Stay away from them!!!
The company has an amazing website but they have no clue regarding appliance repairs. They replaced a megnatron on our microwave ( as per Whirlpools advise on the error code), they then removed the unit to have it tested and repaired at their workshop, I explicitly requested a quotation before they start with repairs. I requested a quote 3 times, they keep on referring you another person. Then I realised they are basically the same company as Speartech Century Holdings. I refused to take delivery before I receive a quote (4th request) I was phoned and informed that they had to replace the electronic board and the microwave is now fixed, then they phoned and informed me that the door switch is also faulty and is being replaced. They eventually send the quote for R2600.00 and brought the unit back. When I tested it it was still not working, they then fetched their "expert", what a disaster. Long story short I paid for something that I had to throw away. DO NOT USE THESE COMPANIES
Helpful (0)
|Replies (0)ML
Mike L
1 reviews | Active since Jan 2020
2 Jun 2020, 15:01
Stay away from them!!!
The company has an amazing website but they have no clue regarding appliance repairs. They replaced a megnatron on our microwave ( as per Whirlpools advise on the error code), they then removed the unit to have it tested and repaired at their workshop, I explicitly requested a quotation before they start with repairs. I requested a quote 3 times, they keep on referring you another person. Then I realised they are basically the same company as Speartech Century Holdings. I refused to take delivery before I receive a quote (4th request) I was phoned and informed that they had to replace the electronic board and the microwave is now fixed, then they phoned and informed me that the door switch is also faulty and is being replaced. They eventually send the quote for R2600.00 and brought the unit back. When I tested it it was still not working, they then fetched their "expert", what a disaster. Long story short I paid for something that I had to throw away. DO NOT USE THESE COMPANIES
0
Replies (0)DL
Daniel L
1 reviews | Active since Jan 2020
26 Jan 2019, 17:29
If you value your money avoid this place!
You must avoid this place at all cost, not only do they have an excessive call out fee but their service is horrible. I called them to fix my fridge and they charged me an arm and a leg but at least it worked and they gave me a warranty. But soon after they "fixed it" the fridge started leaking and I called them because it was still on warranty. They blatantly refused to come in to fix it unless I paid their extortionary call out fee. They hung up on me when I kept persisting that they should pay and their so called "head office" is a joke don't even bother calling thinking you will get a different response!
Helpful (0)
|Replies (0)DL
Daniel L
1 reviews | Active since Jan 2020
26 Jan 2019, 17:29
If you value your money avoid this place!
You must avoid this place at all cost, not only do they have an excessive call out fee but their service is horrible. I called them to fix my fridge and they charged me an arm and a leg but at least it worked and they gave me a warranty. But soon after they "fixed it" the fridge started leaking and I called them because it was still on warranty. They blatantly refused to come in to fix it unless I paid their extortionary call out fee. They hung up on me when I kept persisting that they should pay and their so called "head office" is a joke don't even bother calling thinking you will get a different response!
0
Replies (0)