AH
Ascot Hotel
Unclaimed Business
AH
Ascot Hotel
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Travel & Vacation
#9NPS Score
0Unlikely
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Dean G
1 reviews | Active since Jan 2020
4 Nov 2022, 20:59
Disgusting Management
The Management were pathetic. My check in was horrific due to: Manager of the hotel (Charmeeze) had an un-friendly ,un-welcoming and problematic attitude. She told me that guests book online for a long stay and then don't end up paying for that stay, but for the period they booked. I told her that I am not one of those guests and will pay upfront for 2 nights at a time as I have done before. She immediately made me feel as though I didn't or was not going to pay, yet I have for the entire stay. 2) The so called owner( Mr Andile under correction as he refused to give his name) and then partner (same man)of the property rudely intervened with an unwarranted statement that guests don't pay and that ends up being his problem. He also mentioned that he set up all the systems for all Tsogo Sun and AHA properties and that they report to him. I opposed his claim as I personally know the heads of Tsogo Sun and Aha being a former hotelier myself. I informed him that there is no need to lie to somebody you don't know in order to boost your self esteem. I don't respect such people being it an owner or not. 3) This was my wife's first stay and my 15 month old son. They were not even greeted, welcomed or my son was not even played with as a baby. That just goes to show their guest services. 4) I was discreetly judged probably due to the way in which I was dressed (shabby) , therefore not taken seriously, but I'm sure if I had a suite on then perhaps I won't have received such disgust and would have looked as though I can afford to pay. 5) After a few days within the stay staff who were good to us, were getting threatened and informed by both these individuals (management)that their jobs are on the line and not to share any information with us.
Helpful (0)
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Dean G
1 reviews | Active since Jan 2020
4 Nov 2022, 20:59
Disgusting Management
The Management were pathetic. My check in was horrific due to: Manager of the hotel (Charmeeze) had an un-friendly ,un-welcoming and problematic attitude. She told me that guests book online for a long stay and then don't end up paying for that stay, but for the period they booked. I told her that I am not one of those guests and will pay upfront for 2 nights at a time as I have done before. She immediately made me feel as though I didn't or was not going to pay, yet I have for the entire stay. 2) The so called owner( Mr Andile under correction as he refused to give his name) and then partner (same man)of the property rudely intervened with an unwarranted statement that guests don't pay and that ends up being his problem. He also mentioned that he set up all the systems for all Tsogo Sun and AHA properties and that they report to him. I opposed his claim as I personally know the heads of Tsogo Sun and Aha being a former hotelier myself. I informed him that there is no need to lie to somebody you don't know in order to boost your self esteem. I don't respect such people being it an owner or not. 3) This was my wife's first stay and my 15 month old son. They were not even greeted, welcomed or my son was not even played with as a baby. That just goes to show their guest services. 4) I was discreetly judged probably due to the way in which I was dressed (shabby) , therefore not taken seriously, but I'm sure if I had a suite on then perhaps I won't have received such disgust and would have looked as though I can afford to pay. 5) After a few days within the stay staff who were good to us, were getting threatened and informed by both these individuals (management)that their jobs are on the line and not to share any information with us.
0
Replies (0)DG
Dean G
1 reviews | Active since Jan 2020
4 Nov 2022, 20:49
Disgusting Management
hotosAboutLocationReviews Booking.com R 585 View deal You may also like Popular Nearby See all Sponsored The Capital Melrose 63 reviews 3 km R 1 160 The Houghton Hotel, Spa, Wellness & Golf 191 reviews 0,9 km R 2 978 Satyagraha House 183 reviews 0,8 km R 4 508 Charlie's Spot 10 reviews 0,07 km R 444 Similar Sponsored Properties See all Voco Johannesburg Rosebank An IHG Hotel 17 reviews 3,7 km R 2 999 The Cliffside Boutique Getaway 21 reviews 11 km R 2 566 Hyatt House Johannesburg Sandton 45 reviews 6,6 km R 1 475 Hallmark House 20 reviews 5 km R 1 249 Show Less About 4,0 Very good 115 reviews #39 of 121 hotels in Johannesburg Location Cleanliness Service Value Finding an ideal boutique hotel in Johannesburg does not have to be difficult. Welcome to Ascot Hotel, a nice option for travellers like you. Close to some of Johannesburg's most popular landmarks, such as Nelson Mandela Foundation (1.3 mi) and L. Ron Hubbard - Linksfield Ridge House (1.5 mi), Ascot Hotel is a great destination for tourists. Guest rooms offer amenities such as a minibar and air conditioning, and guests can go online with free wifi offered by the boutique hotel. Ascot Hotel features room service and a concierge, to help make your stay more enjoyable. The property also boasts a fitness center and an on-site restaurant. While visiting Johannesburg, you may want to try some souvlaki at one of the nearby restaurants, such as Mezepoli Meze and Wine Bar. If you’re looking for something to do, Melrose Temple (0.6 mi) is a nice way to spend some time, and it is within walking distance of Ascot Hotel. Ascot Hotel looks forward to welcoming you on your visit to Johannesburg. Read more Suggest edits to improve what we show. Improve this listing Property amenities Free High Speed Internet (WiFi) Fitness Centre with Gym / Workout Room Bar / lounge Casino and Gambling Babysitting Children Activities (Kid / Family Friendly) Airport transportation Spa Show more Room features Air conditioning Room service Minibar Room types Non-smoking rooms Good to know HOTEL CLASS HOTEL STYLE Modern Centrally Located Location Full view 70 Somewhat walkable Grade: 70 out of 100 42Restaurantswithin 1 km 6Attractionswithin 1 km Contact 59 Grant Avenue, Norwood, Johannesburg 2192 South Africa Getting there Johannesburg Intl Airport18 km See all flights Lanseria Airport29 km See all flights See all nearby hotels Most Booked Properties in Johannesburg See all Sponsored Voco Johannesburg Rosebank An IHG Hotel 17 reviews #40 of 121 hotels in Johannesburg 3,7 km from R 2 999 View Hotel The Residence Boutique Hotel 1 011 reviews #2 of 121 hotels in Johannesburg 1,8 km from R 4 154 View Hotel Home Suite Hotels Rosebank 122 reviews #1 of 121 hotels in Johannesburg 3,1 km from R 1 872 View Hotel The Houghton Hotel, Spa, Wellness & Golf 191 reviews #20 of 121 hotels in Johannesburg 0,9 km from R 2 978 View Hotel Reviews Write a review Traveller rating Excellent 42 Very Good 36 Average 23 Poor 6 Terrible 8 Sort and Selected Filters Sort Filter English Search reviews D.G. wrote a review Oct 2022 1 contribution Disgusting Management The Management were pathetic. My check in was horrific due to: Manager of the hotel (Charmeeze) had an un-friendly ,un-welcoming and problematic attitude. She told me that guests book online for a long stay and then don't end up paying for that stay, but for the period they booked. I told her that I am not one of those guests and will pay upfront for 2 nights at a time as I have done before. She immediately made me feel as though I didn't or was not going to pay, yet I have for the entire stay. 2) The so called owner( Mr Andile under correction as he refused to give his name) and then partner (same man)of the property rudely intervened with an unwarranted statement that guests don't pay and that ends up being his problem. He also mentioned that he set up all the systems for all Tsogo Sun and AHA properties and that they report to him. I opposed his claim as I personally know the heads of Tsogo Sun and Aha being a former hotelier myself. I informed him that there is no need to lie to somebody you don't know in order to boost your self esteem. I don't respect such people being it an owner or not. 3) This was my wife's first stay and my 15 month old son. They were not even greeted, welcomed or my son was not even played with as a baby. That just goes to show their guest services. 4) I was discreetly judged probably due to the way in which I was dressed (shabby) , therefore not taken seriously, but I'm sure if I had a suite on then perhaps I won't have received such disgust and would have looked as though I can afford to pay. 5) After a few days within the stay staff who were good to us, were getting threatened and informed by both these individuals (management)that their jobs are on the line and not to share any information with us.
Helpful (0)
|Replies (0)DG
Dean G
1 reviews | Active since Jan 2020
4 Nov 2022, 20:49
Disgusting Management
hotosAboutLocationReviews Booking.com R 585 View deal You may also like Popular Nearby See all Sponsored The Capital Melrose 63 reviews 3 km R 1 160 The Houghton Hotel, Spa, Wellness & Golf 191 reviews 0,9 km R 2 978 Satyagraha House 183 reviews 0,8 km R 4 508 Charlie's Spot 10 reviews 0,07 km R 444 Similar Sponsored Properties See all Voco Johannesburg Rosebank An IHG Hotel 17 reviews 3,7 km R 2 999 The Cliffside Boutique Getaway 21 reviews 11 km R 2 566 Hyatt House Johannesburg Sandton 45 reviews 6,6 km R 1 475 Hallmark House 20 reviews 5 km R 1 249 Show Less About 4,0 Very good 115 reviews #39 of 121 hotels in Johannesburg Location Cleanliness Service Value Finding an ideal boutique hotel in Johannesburg does not have to be difficult. Welcome to Ascot Hotel, a nice option for travellers like you. Close to some of Johannesburg's most popular landmarks, such as Nelson Mandela Foundation (1.3 mi) and L. Ron Hubbard - Linksfield Ridge House (1.5 mi), Ascot Hotel is a great destination for tourists. Guest rooms offer amenities such as a minibar and air conditioning, and guests can go online with free wifi offered by the boutique hotel. Ascot Hotel features room service and a concierge, to help make your stay more enjoyable. The property also boasts a fitness center and an on-site restaurant. While visiting Johannesburg, you may want to try some souvlaki at one of the nearby restaurants, such as Mezepoli Meze and Wine Bar. If you’re looking for something to do, Melrose Temple (0.6 mi) is a nice way to spend some time, and it is within walking distance of Ascot Hotel. Ascot Hotel looks forward to welcoming you on your visit to Johannesburg. Read more Suggest edits to improve what we show. Improve this listing Property amenities Free High Speed Internet (WiFi) Fitness Centre with Gym / Workout Room Bar / lounge Casino and Gambling Babysitting Children Activities (Kid / Family Friendly) Airport transportation Spa Show more Room features Air conditioning Room service Minibar Room types Non-smoking rooms Good to know HOTEL CLASS HOTEL STYLE Modern Centrally Located Location Full view 70 Somewhat walkable Grade: 70 out of 100 42Restaurantswithin 1 km 6Attractionswithin 1 km Contact 59 Grant Avenue, Norwood, Johannesburg 2192 South Africa Getting there Johannesburg Intl Airport18 km See all flights Lanseria Airport29 km See all flights See all nearby hotels Most Booked Properties in Johannesburg See all Sponsored Voco Johannesburg Rosebank An IHG Hotel 17 reviews #40 of 121 hotels in Johannesburg 3,7 km from R 2 999 View Hotel The Residence Boutique Hotel 1 011 reviews #2 of 121 hotels in Johannesburg 1,8 km from R 4 154 View Hotel Home Suite Hotels Rosebank 122 reviews #1 of 121 hotels in Johannesburg 3,1 km from R 1 872 View Hotel The Houghton Hotel, Spa, Wellness & Golf 191 reviews #20 of 121 hotels in Johannesburg 0,9 km from R 2 978 View Hotel Reviews Write a review Traveller rating Excellent 42 Very Good 36 Average 23 Poor 6 Terrible 8 Sort and Selected Filters Sort Filter English Search reviews D.G. wrote a review Oct 2022 1 contribution Disgusting Management The Management were pathetic. My check in was horrific due to: Manager of the hotel (Charmeeze) had an un-friendly ,un-welcoming and problematic attitude. She told me that guests book online for a long stay and then don't end up paying for that stay, but for the period they booked. I told her that I am not one of those guests and will pay upfront for 2 nights at a time as I have done before. She immediately made me feel as though I didn't or was not going to pay, yet I have for the entire stay. 2) The so called owner( Mr Andile under correction as he refused to give his name) and then partner (same man)of the property rudely intervened with an unwarranted statement that guests don't pay and that ends up being his problem. He also mentioned that he set up all the systems for all Tsogo Sun and AHA properties and that they report to him. I opposed his claim as I personally know the heads of Tsogo Sun and Aha being a former hotelier myself. I informed him that there is no need to lie to somebody you don't know in order to boost your self esteem. I don't respect such people being it an owner or not. 3) This was my wife's first stay and my 15 month old son. They were not even greeted, welcomed or my son was not even played with as a baby. That just goes to show their guest services. 4) I was discreetly judged probably due to the way in which I was dressed (shabby) , therefore not taken seriously, but I'm sure if I had a suite on then perhaps I won't have received such disgust and would have looked as though I can afford to pay. 5) After a few days within the stay staff who were good to us, were getting threatened and informed by both these individuals (management)that their jobs are on the line and not to share any information with us.
0
Replies (0)