DO NOT BUY FROM ASKON GENERATORS & SERVICES

DO NOT BUY ANYTHING FROM ASKON GENERATOR SALES & SERVICE!! YOU WILL NOT RECEIVE WHAT YOU PAY FOR DO NOT BUY A GENERATOR FROM ASKON GENERATOR SALES & SERVICE!!!!! DO NOT!!!! THEY TAKE YOUR MONEY & RUN!!!! WE PAID FOR A GENERATOR & A SILENT BOX & DID NOT RECEIVE!! WE ARE GOING TO THE POLICE TO FILE A REPORT!!!!!!!!

I am the care taker for my 84 year old father who resides with us. His health requires around the clock medical care and equipment. This required us to purchase a generator due to all the load shedding.

We paid ASKON GENERATOR SALES & SERVICE the full invoice amount of R17 015.00 for: Tallon 6.5 Kva Petrol Generator -Key and Rope Start -Digital Voltage Meter with AVR -Mobile Unit -12 Month Warranty

ISOWall Silent Box -ISOWall Construction -Air Cooled with 12 Volt Fan (16 Cubic Meters p/m) -Cromadec -Lockable -Lid with Handle -Exit hole with Louver -Fireproof to 320 degree -Aluminium Corners -Water and Rust Proofing -Fan Wiring -Stainless Steel Handles and Hinges -Weatherproof Lock

Battery Charger -Auto On/Off function -Smart Charging -230 V Wall Mounted

Tony Bosch from Askon came and delivered the Generator on the 19th of February 2020. He DID NOT bring the Silent Box that the generator must be housed in to protect it and would also serve to limit the noise that it omits.

They placed the generator in our garden and said that they would go back and manufacture the camouflaged Silent Box and return with it within 10 working days. Until then, the Generator would have no protection against rain, et*****il we received the Silent Box. We waited for ten days & still waiting, it's now almost been FOUR MONTHS and still -----NOTHING!!!!!

THEY NEVER CAME BACK NOR DID THEY EVER BRING THE SILENT BOX THAT WE PAID FOR IN FULL!!!!

We were forced to make a make shift cover to protect the Generator but not sure how well this has worked to shield the machine from all the rain that we have had since February. It's broken our hearts & stretched our finances to have been forced to place my father in an elderly care home since we could not provide the medical support that he requires.

We have called, emailed and texted TONY BOSCH & ASKON GENERATOR SALES & SERVICE- THEY HAVE REFUSED TO RESPOND!! THEY HAVE SIMPLY DISAPPEARED!!!!!!

We need to receive a FULL REFUND & return the GENERATOR immediately and buy from a Generator and a Silent Box from a reputable company & never have to deal with ASKON GENERATOR SALES & SERVICE EVER AGAIN!

BUYER BEWARE-DO NOT BUY FROM ASKON GENERATOR SALES & SERVICE!!!