Please help Aspen!

In 2018 Susan P wrote:

"PLEASE HELP ASPEN ??? I used Mediscalp hair conditioner[yellow tub] for many, many years, best thing ever for my hair!!! BUT SUDDENLY I CANNOT FIND IT ANYWHERE PLEASE LET ME KNOW IF IT WAS TAKEN OF THE MARKET OR WHAT EVER THE REASON IS, THAT I AM STRUGGLING FOR MONTHS TO GET MY FAVOURITE CONDITIONER?? I am from East Londen."

Aspen answered to say that someone be in touch with her soon. Nothing showing on HP so maybe they rep**** to her privately. Be that as it may, I am also looking for the answer :D