Oakfield Farm
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Food to feel good about. Fantastic selection of grass fed and organic. Also the best selection of earth friendly and natural products
1 reviews | Active since Jan 2020
Food to feel good about. Fantastic selection of grass fed and organic. Also the best selection of earth friendly and natural products
1 reviews | Active since Jan 2020
Great wedding venue! Our dream venue! Food as out of this world! The wedding staff was amazing! Wish we could get married again! Felt like royalty!
1 reviews | Active since Jan 2020
Great wedding venue! Our dream venue! Food as out of this world! The wedding staff was amazing! Wish we could get married again! Felt like royalty!
1 reviews | Active since Jan 2020
We contracted Oakfield Farm to do our wedding in December 2019. We paid a non-refundable deposit of about R5 000.00 to secure our date of 30 May 2020. Most of our immediate family are based in the United Kingdom and Europe. But as coved-19 cases went up and travel bans were instituted we knew we couldn't have our wedding as planned so we asked to postpone it to March 2021 hoping that everyone would be allowed to travel by then. Things still looked tenuous and we decided to postpone to December 2021. But alas travel to and from South Africa for people living in the UK and Europe was still banned and we decided to call the whole thing off because it had become stressful for both us and our family members. Would there be a wedding would they be able to travel. In January we took the painful decision to call the whole thing off. We had paid the venue a non-refundable deposit of R5 000.00 which we understand they are entitled to keep. However we had made two additional payments of R12 837, totalling R25 674.00 (half the full venue fee). We received absolutely no value for this amount. Oakfield Farm refuses to refund it back to us unless they book a wedding of the same value in the same venue. This is in their terms and conditions but it is so unfair and hardly constitutional. This sounds like a Ponzi scheme but for weddings. We gave them ample notice of cancellation, 12 months. No costs were incurred by the venue - there was no food bought, staff used or anything. It is just so arbitrary. If we had paid the full amount for the wedding would they be holding onto the entire amount. What happens if they don't book another wedding for the date, does that mean we lose our hard earned money for nothing. Yes weddings can be held but for us we can't have a wedding without our family or friends who are overseas and are not allowed to travel to South Africa. It is not something we can reasonably plan for so we believe that the should get a refund, this is through no fault of ours.
1 reviews | Active since Jan 2020
We contracted Oakfield Farm to do our wedding in December 2019. We paid a non-refundable deposit of about R5 000.00 to secure our date of 30 May 2020. Most of our immediate family are based in the United Kingdom and Europe. But as coved-19 cases went up and travel bans were instituted we knew we couldn't have our wedding as planned so we asked to postpone it to March 2021 hoping that everyone would be allowed to travel by then. Things still looked tenuous and we decided to postpone to December 2021. But alas travel to and from South Africa for people living in the UK and Europe was still banned and we decided to call the whole thing off because it had become stressful for both us and our family members. Would there be a wedding would they be able to travel. In January we took the painful decision to call the whole thing off. We had paid the venue a non-refundable deposit of R5 000.00 which we understand they are entitled to keep. However we had made two additional payments of R12 837, totalling R25 674.00 (half the full venue fee). We received absolutely no value for this amount. Oakfield Farm refuses to refund it back to us unless they book a wedding of the same value in the same venue. This is in their terms and conditions but it is so unfair and hardly constitutional. This sounds like a Ponzi scheme but for weddings. We gave them ample notice of cancellation, 12 months. No costs were incurred by the venue - there was no food bought, staff used or anything. It is just so arbitrary. If we had paid the full amount for the wedding would they be holding onto the entire amount. What happens if they don't book another wedding for the date, does that mean we lose our hard earned money for nothing. Yes weddings can be held but for us we can't have a wedding without our family or friends who are overseas and are not allowed to travel to South Africa. It is not something we can reasonably plan for so we believe that the should get a refund, this is through no fault of ours.
1 reviews | Active since Jan 2020
As I am 87 I need to be in strict lockdown and could not have survived without the wholesome, delicious food I was able to order from Oaklands Farm Shop in Athol. I so appreciate the friendly efficient service, outstanding produce and speedy delivery. I wish I had the recipe for the yummy Portuguese bread.
1 reviews | Active since Jan 2020
As I am 87 I need to be in strict lockdown and could not have survived without the wholesome, delicious food I was able to order from Oaklands Farm Shop in Athol. I so appreciate the friendly efficient service, outstanding produce and speedy delivery. I wish I had the recipe for the yummy Portuguese bread.
1 reviews | Active since Jan 2020
My husband and I got married at Oakfield Farm in October last year and we couldn’t be happier with the service, venue, food and staff! Cynthia- you are an absolute star and we’re so grateful we had you to help us along the way! Colin and Irene- you made sure that everything went smoothly on the day and for that we will always be grateful! Magnifique- the decor was absolutely stunning and we couldn’t have asked for more! Andrew- Thank you! You set the tone for the day and had everyone laughing during the ceremony, the ceremony had so much meaning to us and we’re thankful that it was you who married us ❤️ A huge THANK YOU to everyone involved, definitely recommend Oakfield Farm for weddings!
1 reviews | Active since Jan 2020
My husband and I got married at Oakfield Farm in October last year and we couldn’t be happier with the service, venue, food and staff! Cynthia- you are an absolute star and we’re so grateful we had you to help us along the way! Colin and Irene- you made sure that everything went smoothly on the day and for that we will always be grateful! Magnifique- the decor was absolutely stunning and we couldn’t have asked for more! Andrew- Thank you! You set the tone for the day and had everyone laughing during the ceremony, the ceremony had so much meaning to us and we’re thankful that it was you who married us ❤️ A huge THANK YOU to everyone involved, definitely recommend Oakfield Farm for weddings!
1 reviews | Active since Jan 2020
We attended a wedding 8.4.2018 and I have never from such an amazing venue received such terrible services and treatment. Your waitors do not listen nor help and are completely disrespectful. I would also suggest that you try and get new caterers because the food was terrible!
1 reviews | Active since Jan 2020
We attended a wedding 8.4.2018 and I have never from such an amazing venue received such terrible services and treatment. Your waitors do not listen nor help and are completely disrespectful. I would also suggest that you try and get new caterers because the food was terrible!
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