Fraudulent company also under the name the power group

Company is a complete scam. False adverti*****t. I immediately recognized the flaws of the softwares before even installing and requested a full refund due to their false advertising. It's been a month. Everyday its 3 to 5 business business days. Now we at the stage where the manager will contact me in 3 to 5 business days as there could be a delay with the bank. Total scam. Beware.