AI
Auto investments Rustenburg
Unclaimed Business
AI
Auto investments Rustenburg
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Automotive
#44NPS Score
0Unlikely
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Review Distribution
3|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePP
Paul P
1 reviews | Active since Jan 2020
7 Oct 2025, 14:09
BAD CUSTOMER CARE
I bought a car last year August 2024 from Auto Investments Rustenburg, I was told my card had a FULL service history by the salesman called Eric. To put in perspective I had to return my car to the dealer (Nissan) nothing less than 7 times for fixes. Then Nissan told me my car missed it's 1st service which now results in my warranty not paying for issues on my car. As time went by Auto Investments had a change of ownership blah blah, nothing to do with me. I told the "New Owner" about the issues where HE said if I have any other issues I can call him directly he will help, coz they don't want to give themself a bad name etc etc All good, the weekend went by had an issue with my A/C, called the guy, no answer, went to the dealership (Auto Investments) 30km from where I live. Owner nowhere to be found, spoken to his partner, who then said he will speak to the owner to get my car fixed - all good. RECEIVED A CALL TODAY WHEREBY THEY SAY I MUST TAKE MY CAR TO NISSAN ADN IT IS NOT THEIR PROBLEM BECAUSE THE CAR WAS SOLD BY THE PREVIOUS OWNERS OF AUTO INVESTMENTS!!!!! I MEAN SERIOUSLY MY MONEY AND PREVIOUS WAS GOOD ENOUGH. THE CAR HAD 0 ISSUES, I NEVER VISISTED A DEALER WITH THAT CAR, AND NOW ALMOST 8 TIMES IN A YEAR???????? BTW the car has 44k on the clock
Helpful (0)
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Paul P
1 reviews | Active since Jan 2020
7 Oct 2025, 14:09
BAD CUSTOMER CARE
I bought a car last year August 2024 from Auto Investments Rustenburg, I was told my card had a FULL service history by the salesman called Eric. To put in perspective I had to return my car to the dealer (Nissan) nothing less than 7 times for fixes. Then Nissan told me my car missed it's 1st service which now results in my warranty not paying for issues on my car. As time went by Auto Investments had a change of ownership blah blah, nothing to do with me. I told the "New Owner" about the issues where HE said if I have any other issues I can call him directly he will help, coz they don't want to give themself a bad name etc etc All good, the weekend went by had an issue with my A/C, called the guy, no answer, went to the dealership (Auto Investments) 30km from where I live. Owner nowhere to be found, spoken to his partner, who then said he will speak to the owner to get my car fixed - all good. RECEIVED A CALL TODAY WHEREBY THEY SAY I MUST TAKE MY CAR TO NISSAN ADN IT IS NOT THEIR PROBLEM BECAUSE THE CAR WAS SOLD BY THE PREVIOUS OWNERS OF AUTO INVESTMENTS!!!!! I MEAN SERIOUSLY MY MONEY AND PREVIOUS WAS GOOD ENOUGH. THE CAR HAD 0 ISSUES, I NEVER VISISTED A DEALER WITH THAT CAR, AND NOW ALMOST 8 TIMES IN A YEAR???????? BTW the car has 44k on the clock
0
Replies (0)AK
Amogelang K
1 reviews | Active since Jan 2020
26 May 2025, 07:53
Very Happy Customer
A BIG thank you to Leonard Lipholo @ Auto Investments Rustenburg,I had a very welcoming and exciting experience in perchasing my first , Leonard Service was very professional and easy ,ge explained everything in detail,and I left the dealership very happy with a big smile Thank you Leonard and the Auto Investments Rustenburg Team for the best Service.🤝😃🙌 Keep up the great Work Auto Investments Rustenburg From Mr.Amogelang Khunou
Helpful (0)
|Replies (0)AK
Amogelang K
1 reviews | Active since Jan 2020
26 May 2025, 07:53
Very Happy Customer
A BIG thank you to Leonard Lipholo @ Auto Investments Rustenburg,I had a very welcoming and exciting experience in perchasing my first , Leonard Service was very professional and easy ,ge explained everything in detail,and I left the dealership very happy with a big smile Thank you Leonard and the Auto Investments Rustenburg Team for the best Service.🤝😃🙌 Keep up the great Work Auto Investments Rustenburg From Mr.Amogelang Khunou
0
Replies (0)MB
Marthinus B
1 reviews | Active since Jan 2020
28 Sept 2023, 11:44
Vehicle bought at Auto Investments Rustenburg with false model spec, engine number and history on all reports, invoices and finance contracts. All never disclosed to me when I bought it in 2021!
All I can say is, be very, very careful! Auto Investments Rustenburg sold me a vehicle in March 2021 that was problematic from day 1 with gear linkages and engine mounting bolts falling out. The vehicle in question is a 2013 Mazda BT-50 Hi-Power Freestyle Cab 2x4 with a presented 139000km on the odometer at the time of purchase. It now has only 157217km on the odometer. After 3 months of ownership and having covered 3611km, It went back to them for a full complete engine rebuilt which took more than 3 months to complete (claimed and paid for by my InsureAfrica warranty to the amount of R51738.50). Since receiving it back from this expensive engine rebuild, It has been unable to cover short distances without cutting out or overheating. My complaints were initially answered with the response that I must drive it in, and that the performance was quoted as “on par”. This continued for some time until I got told that the rebuilt warranty has now expired….The engine has since only covered 14889km from Oct 2021 to June 2023, but has now again broken down with another blown head gasket. While trying to sell the vehicle Jan/Feb 2023 to WeBuyCars, I discovered that the model spec I bought and paid for, is not what I received, I paid for a higher spec model at the higher spec price. I also found out that the engine was previously completely replaced at some point between 2016 and 2021 with another engine number, which they failed to disclose to me at the time when I bought the vehicle, meaning the odometer reading was also not true to the original condition and original mileage of the vehicle when they sold it to me. Also, all history reports I paid for (TransUnion’s First Check, AutoTrader and others), documentation, letters, and even the Wesbank contract and the warranty claim invoice they submitted to InsureAfrica (official complaint lodged with them), for the engine repair, contained the wrong spec, model and engine numbers. I brought this under their attention in June 2023, and was told that I must lodge a complaint with the Ombudsman (who, I from what I have read is very partial to the dealers), which is why they are quick to refer a consumer with complaints to them. Now, on the 26th of September 2023, after months of delays in communication and meetings with the Rustenburg Auto Investment branch dealers, and senior representatives from the national Auto Investments Group, they offered to pay R22000 towards my Wesbank account (who also lodged an official complaint with them) to compensate me for the model variance and undisclosed engine change, perhaps hoping I will take the offer and go away….. This is an insult to me as a consumer. They had possession of the vehicle for 2 weeks but were only able to confirm my claim that the engine in the vehicle is in fact not the engine on all reports, contracts, and invoices apart from the registration documents. The Auto Investment Group and their Rustenburg franchise holders have proven to me time and time again that they are not interested in the only resolve, to uplift the contract with Wesbank (who until now has supported my claims) and cancel the sale agreement to the bank, not even when presented with proven evidence of misconduct and deliberate misrepresentation by them. They stated that the incorrect model (and obviously resell price) was a typing mistake made by a previous employee whilst capturing the vehicle in stock (or something like that) and insist that we MUST agree that the odometer is true to the vehicle’s original condition (even with an undisclosed complete engine change in its history). Which I do NOT agree with, because if this was true all dealers and banks should from now on forward ignore the issue (and make a public statement) that an engine swap will no longer effect your vehicle's trade in value, and that the odometer readings are no longer considered as a result!....They also want us to agree that according to them no misconduct and deliberate misrepresentation to place…..The issue around the poor repairs made at the time under warranty, that are only now becoming apparent again, is also now completely ignored and sidelined. Both the meetings we had with the dealer, Auto Investment Group management and Wesbank present, were recorded by them as some joined online, but my request for copies or links of these meetings have been ignored thus far… This vehicle is worthless to me (I can never sell it onwards or get the expected value from it) due to the model, engine, mechanical condition, and history discrepancies it has. It has also never since day 1 been able to provide me with any reasonable reliability and the expected service from a vehicle like this. Legal action and making this public have now become my only options!
Helpful (0)
|Replies (0)MB
Marthinus B
1 reviews | Active since Jan 2020
28 Sept 2023, 11:44
Vehicle bought at Auto Investments Rustenburg with false model spec, engine number and history on all reports, invoices and finance contracts. All never disclosed to me when I bought it in 2021!
All I can say is, be very, very careful! Auto Investments Rustenburg sold me a vehicle in March 2021 that was problematic from day 1 with gear linkages and engine mounting bolts falling out. The vehicle in question is a 2013 Mazda BT-50 Hi-Power Freestyle Cab 2x4 with a presented 139000km on the odometer at the time of purchase. It now has only 157217km on the odometer. After 3 months of ownership and having covered 3611km, It went back to them for a full complete engine rebuilt which took more than 3 months to complete (claimed and paid for by my InsureAfrica warranty to the amount of R51738.50). Since receiving it back from this expensive engine rebuild, It has been unable to cover short distances without cutting out or overheating. My complaints were initially answered with the response that I must drive it in, and that the performance was quoted as “on par”. This continued for some time until I got told that the rebuilt warranty has now expired….The engine has since only covered 14889km from Oct 2021 to June 2023, but has now again broken down with another blown head gasket. While trying to sell the vehicle Jan/Feb 2023 to WeBuyCars, I discovered that the model spec I bought and paid for, is not what I received, I paid for a higher spec model at the higher spec price. I also found out that the engine was previously completely replaced at some point between 2016 and 2021 with another engine number, which they failed to disclose to me at the time when I bought the vehicle, meaning the odometer reading was also not true to the original condition and original mileage of the vehicle when they sold it to me. Also, all history reports I paid for (TransUnion’s First Check, AutoTrader and others), documentation, letters, and even the Wesbank contract and the warranty claim invoice they submitted to InsureAfrica (official complaint lodged with them), for the engine repair, contained the wrong spec, model and engine numbers. I brought this under their attention in June 2023, and was told that I must lodge a complaint with the Ombudsman (who, I from what I have read is very partial to the dealers), which is why they are quick to refer a consumer with complaints to them. Now, on the 26th of September 2023, after months of delays in communication and meetings with the Rustenburg Auto Investment branch dealers, and senior representatives from the national Auto Investments Group, they offered to pay R22000 towards my Wesbank account (who also lodged an official complaint with them) to compensate me for the model variance and undisclosed engine change, perhaps hoping I will take the offer and go away….. This is an insult to me as a consumer. They had possession of the vehicle for 2 weeks but were only able to confirm my claim that the engine in the vehicle is in fact not the engine on all reports, contracts, and invoices apart from the registration documents. The Auto Investment Group and their Rustenburg franchise holders have proven to me time and time again that they are not interested in the only resolve, to uplift the contract with Wesbank (who until now has supported my claims) and cancel the sale agreement to the bank, not even when presented with proven evidence of misconduct and deliberate misrepresentation by them. They stated that the incorrect model (and obviously resell price) was a typing mistake made by a previous employee whilst capturing the vehicle in stock (or something like that) and insist that we MUST agree that the odometer is true to the vehicle’s original condition (even with an undisclosed complete engine change in its history). Which I do NOT agree with, because if this was true all dealers and banks should from now on forward ignore the issue (and make a public statement) that an engine swap will no longer effect your vehicle's trade in value, and that the odometer readings are no longer considered as a result!....They also want us to agree that according to them no misconduct and deliberate misrepresentation to place…..The issue around the poor repairs made at the time under warranty, that are only now becoming apparent again, is also now completely ignored and sidelined. Both the meetings we had with the dealer, Auto Investment Group management and Wesbank present, were recorded by them as some joined online, but my request for copies or links of these meetings have been ignored thus far… This vehicle is worthless to me (I can never sell it onwards or get the expected value from it) due to the model, engine, mechanical condition, and history discrepancies it has. It has also never since day 1 been able to provide me with any reasonable reliability and the expected service from a vehicle like this. Legal action and making this public have now become my only options!
0
Replies (0)LM
Letlotlo M
1 reviews | Active since Jan 2020
21 Jul 2023, 09:28
Purchased an unroadworthy vehicle
Hi. I had a bad experience purchasing a vehicle at this dealer as it had many problems and one of them hasn't been resolved for over 10 months from the date of purchase. My rear window wasn't sliding and closing properly as they have informed me that the parts were ordered. I tried contacting them on several occasions with no feedback. My driving experience is unpleasant especially when it's windy and rainy as the seats get wet. I would like to inform anyone wanting to purchase a vehicle at this dealer to be extra cautious since the car also had an engine and suspension related issues
Helpful (0)
|Replies (0)LM
Letlotlo M
1 reviews | Active since Jan 2020
21 Jul 2023, 09:28
Purchased an unroadworthy vehicle
Hi. I had a bad experience purchasing a vehicle at this dealer as it had many problems and one of them hasn't been resolved for over 10 months from the date of purchase. My rear window wasn't sliding and closing properly as they have informed me that the parts were ordered. I tried contacting them on several occasions with no feedback. My driving experience is unpleasant especially when it's windy and rainy as the seats get wet. I would like to inform anyone wanting to purchase a vehicle at this dealer to be extra cautious since the car also had an engine and suspension related issues
0
Replies (0)