Absolutely useless

I went into the store on Friday 26/09/25 to purchase brake pads. I was told they do not have stock and will order it and they will be ready for collection on Saturday 27/09/25. Today is Monday 29/09/25 and I still have not received the brake pads. I was phoned now after being in the store earlier this afternoon that the courier company is on a go slow as some of their staff is apparently on strike. This is after the courier driver was phoned and said that he will be there between half past three to four o'clock. At the same time some of the sales staff was also very rude and unhelpful as after having to wait in the queue and it was my turn I was told I had to wait for the person that had originally helped me as there was nothing they can do. So if the person that helped me decides not to go to work every customer of his is *****ed. No team work and no effort to help customers. Absolutely useless as far as i am concerned.