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Aveade.com
Unclaimed Business
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AI Review Summary
Based on recent customer reviews, Aveade.com delivers a polarized customer experience. Satisfied customers praise express delivery speed, with orders sometimes arriving ahead of schedule, and appreciate loyalty perks like birthday account credits. However, a significant portion of customers report severe issues including non-delivery of orders, wrong products shipped, unresponsive customer support, and lengthy or absent refund processes. Several reviewers received incorrect phone models or colours, and some describe months-long disputes over high-value electronics with no resolution, raising serious trust concerns.
Performance(last 12 months):
#53Ranked In Retail
-43 NPSUnlikely
Ranking
#53
in Retail
NPS Score
-43
Recommended: Unlikely
Review Distribution
3.2|22 Reviews
Jun '25 - May '26
5(19.1%)
4(47.6%)
3(4.8%)
2(0%)
1(28.6%)
5(19.1%)
4(47.6%)
3(4.8%)
2(0%)
1(28.6%)
Frequently Asked Questions About Aveade.com
Based on recent customer reviews, Aveade.com delivers a polarized customer experience. Satisfied customers praise express delivery speed, with orders sometimes arriving ahead of schedule, and appreciate loyalty perks like birthday account credits. However, a significant portion of customers report severe issues including non-delivery of orders, wrong products shipped, unresponsive customer support, and lengthy or absent refund processes. Several reviewers received incorrect phone models or colours, and some describe months-long disputes over high-value electronics with no resolution, raising serious trust concerns.
Recent reviews (22)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSJ
cR
RH
RHINA H
1 reviews | Active since Jan 2020
17 Feb 2026, 06:30
Grateful Surprise
Thanks to you Aveade Group i was not aware that you also credit our accounts on our birthdays. I'm grateful for the credit on my Shopping Account and i think will purchase my favorite JBL Headsets
Helpful (0)
|Replies (0)DK
DEYSEL K
1 reviews | Active since Jan 2020
2 Feb 2026, 08:41
Item lost and Replaced
A product ordered got lost in the Box package of which i received an empty package and i did the follow up via aveade support ticket then suddenly my Aveade Online Shopping Account was credited to re-order again and my order was delivered the following day.
Helpful (0)
|Replies (0)DK
DEYSEL K
1 reviews | Active since Jan 2020
2 Feb 2026, 08:41
Item lost and Replaced
A product ordered got lost in the Box package of which i received an empty package and i did the follow up via aveade support ticket then suddenly my Aveade Online Shopping Account was credited to re-order again and my order was delivered the following day.
0
Replies (0)CC
Cathy C
1 reviews | Active since Jan 2020
28 Jan 2026, 13:29
Worse Ever!!!!
I placed and paid for my order on 6 January 2026. As of 28 January 2026, the only feedback received was a generic message saying, “Be patient, we are working on your order.” No meaningful updates, no estimated delivery time, and no effort to communicate properly. Completely unacceptable service.
Helpful (0)
|Replies (0)CC
Cathy C
1 reviews | Active since Jan 2020
28 Jan 2026, 13:29
Worse Ever!!!!
I placed and paid for my order on 6 January 2026. As of 28 January 2026, the only feedback received was a generic message saying, “Be patient, we are working on your order.” No meaningful updates, no estimated delivery time, and no effort to communicate properly. Completely unacceptable service.
0
Replies (0)bM
SM
Surprise M
1 reviews | Active since Jan 2020
14 Jan 2026, 07:40
Fast Movement
Thanks to Aveade.com for their Smart Delivery of which i paid a R200 Express fee and my order is delivered morning
Helpful (0)
|Replies (0)SM
Surprise M
1 reviews | Active since Jan 2020
14 Jan 2026, 07:40
Fast Movement
Thanks to Aveade.com for their Smart Delivery of which i paid a R200 Express fee and my order is delivered morning
0
Replies (0)SR
Shirley R
1 reviews | Active since Jan 2020
13 Jan 2026, 06:31
Magic Moments
Exceptional Service, wow. I placed my order today at Midnight, and the delivery is already on the way. The process was easy, no complications, no delivery fee since i have spent more than R500, I am honestly blow away by this level service, well done and thank you, it is very rare that service delivery is accomplished with such awesomeness!!!
Helpful (0)
|Replies (0)SR
Shirley R
1 reviews | Active since Jan 2020
13 Jan 2026, 06:31
Magic Moments
Exceptional Service, wow. I placed my order today at Midnight, and the delivery is already on the way. The process was easy, no complications, no delivery fee since i have spent more than R500, I am honestly blow away by this level service, well done and thank you, it is very rare that service delivery is accomplished with such awesomeness!!!
0
Replies (0)