1 reviews | Active since Member
They did a terrible job of the tiling in our bathroom, breaking expensive tiles, not using spacers correctly, cutting tiles skew and putting huge amounts of putty between the tiles and the wall leaving big gaps behind the tiles. They didn't waterproof the area before tiling either. When my husband gave input to the tilers on being unhappy with the job, they walked out saying the job was too difficult for them. The owner backed his workers presuming that my husband had spoken badly to them, which he hadn't. The owner of the company said he would bring them back to finish our job when they had finished the private work they were doing as he had not other options of other tilers to use. We are still waiting 2 months later and he knew that we only had 1 bathroom in the house which meant that if we didn't get someone else in to finish the job, we would have been left without a bathroom for 2 months so far. We had unfortunately paid 50% deposit for the job upfront and Troy has made no effort to contact us to explain the situation since the 18 of December. He didn't do 50% of the work when abandoning the job and has not paid us back any of the money.