Review ofAvis
Avis
1.4|402 reviews
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SH
Siyabulela H
1 reviews | Active since Member
13 Mar 2026, 10:42
Poor service. Deposit disputes
A booking was made online on the 18th on the budget website. booking reference number 4064-8797-ZA-0. another deposit of R5600 was paid. Only received a refund of R2772,55. rental number: 109260336. I have tried calling the customer care number, no luck, I have filled in the customer call back form, no call back. I am now seeking legal advise. I have two disputes that are still open.
Helpful (0)
Replies (106)0
Replies (106)Avis's replyOfficial
13 Mar 2026, 13:12Good day Siyabulela,
We apologise for the inconvenience caused. Your query has been escalated to the relevant team for investigation. We will advise once feedback is received.
Kind regards.
We apologise for the inconvenience caused. Your query has been escalated to the relevant team for investigation. We will advise once feedback is received.
Kind regards.
Best regards,
Avis's reply13 Mar 2026, 13:12
Official
Good day Siyabulela,
We apologise for the inconvenience caused. Your query has been escalated to the relevant team for investigation. We will advise once feedback is received.
Kind regards.
We apologise for the inconvenience caused. Your query has been escalated to the relevant team for investigation. We will advise once feedback is received.
Kind regards.
Best regards,
Avis's replyOfficial
16 Mar 2026, 14:26Good day Siyabulela,
Please note that the refund was processed on 02 March and should have reflected in your account by now. If it has not yet reflected, kindly let us know so that we can re-escalate the matter for further investigation.
Kind regards,
Avis Southern Africa
Please note that the refund was processed on 02 March and should have reflected in your account by now. If it has not yet reflected, kindly let us know so that we can re-escalate the matter for further investigation.
Kind regards,
Avis Southern Africa
Best regards,
Avis's reply16 Mar 2026, 14:26
Official
Good day Siyabulela,
Please note that the refund was processed on 02 March and should have reflected in your account by now. If it has not yet reflected, kindly let us know so that we can re-escalate the matter for further investigation.
Kind regards,
Avis Southern Africa
Please note that the refund was processed on 02 March and should have reflected in your account by now. If it has not yet reflected, kindly let us know so that we can re-escalate the matter for further investigation.
Kind regards,
Avis Southern Africa
Best regards,