Awesome awnings

Naresh who's working for awesome awning the first time he fitted my awning was OK but after few years we extended carport more bigger he use cheap material and charged little high price new carport after 2 years start getting rusty we did complain to the office they said phone us back but no one taking this matter seriously they not even call back once not even Naresh or someone responded to the problem this awesome awnings people are unreasonable I don't think someone trust this company to give job because they give warranty for 10 years just for nothing I am still waiting for phone call or feed back now all most four years still waiting. I hope people understand it's waste of time and money.......