TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
The service we received from Ayob Motors Sandton was excellent. From the first time we visited the dealership to after the deal was concluded, the communication, the service, professionalism and friendliness was of a high rating. Faadil Cajee, was in constant contact and kept us well informed of the progress of the deal. He was always willing to go the extra mile to assist in concluding the deal and was always pleasant and respectful. Even two weeks after the deal was concluded, he agreed to come to our residence to hand over the license and registration papers because we had not managed to get to the dealership (the license and number plate was ready 3 days after we collected the vehicle). Definitely will recommend them.
1 reviews | Active since Jan 2020
The service we received from Ayob Motors Sandton was excellent. From the first time we visited the dealership to after the deal was concluded, the communication, the service, professionalism and friendliness was of a high rating. Faadil Cajee, was in constant contact and kept us well informed of the progress of the deal. He was always willing to go the extra mile to assist in concluding the deal and was always pleasant and respectful. Even two weeks after the deal was concluded, he agreed to come to our residence to hand over the license and registration papers because we had not managed to get to the dealership (the license and number plate was ready 3 days after we collected the vehicle). Definitely will recommend them.
1 reviews | Active since Jan 2020
Bought a Porsche recently from Ayob Motors in Sandton. The service was exemplary. Constant assistance and communication was provided. Furthermore, they purchased my existing vehicle from me at a fair price. I would certainly recommend them to anyone looking to buy a vehicle. I dealt with Faadil and Yaseen, both were extremely helpful.
1 reviews | Active since Jan 2020
Bought a Porsche recently from Ayob Motors in Sandton. The service was exemplary. Constant assistance and communication was provided. Furthermore, they purchased my existing vehicle from me at a fair price. I would certainly recommend them to anyone looking to buy a vehicle. I dealt with Faadil and Yaseen, both were extremely helpful.
1 reviews | Active since Jan 2020
I would like to thank the Staff at Ayob Mortors Sandton for their exceptional service. We recently purchase a BMW 520d and it has been a wonderful journey with them, starting from the lady who washes the cars in the show room, the owner wooow I was impressed!!! They surely know how to treat their customers like Kings. Thank you, you were amazing!!
1 reviews | Active since Jan 2020
I would like to thank the Staff at Ayob Mortors Sandton for their exceptional service. We recently purchase a BMW 520d and it has been a wonderful journey with them, starting from the lady who washes the cars in the show room, the owner wooow I was impressed!!! They surely know how to treat their customers like Kings. Thank you, you were amazing!!
1 reviews | Active since Jan 2020
I took possession of a Mazda MX5 from Ayob Motors today. I have never experienced such friendly and helpful staff. All the people I dealt with there were very friendly and helpful. The service was wonderful and very fast. They sorted out finance in a few hour and two days later I collected my car. HIGHLY recommend them when looking for a car. A special thank you to Faadil.
1 reviews | Active since Jan 2020
I took possession of a Mazda MX5 from Ayob Motors today. I have never experienced such friendly and helpful staff. All the people I dealt with there were very friendly and helpful. The service was wonderful and very fast. They sorted out finance in a few hour and two days later I collected my car. HIGHLY recommend them when looking for a car. A special thank you to Faadil.
1 reviews | Active since Jan 2020
I wanted to purchase a vehicle from this dealership but had a terrible experience here. The sales person as well as the owner were extremely rude to me. They arrogant and talk to clients however they feel like to. They seem to think that they doing you a favour when you visit the dealership. I would strongly advise against this dealership.
1 reviews | Active since Jan 2020
I wanted to purchase a vehicle from this dealership but had a terrible experience here. The sales person as well as the owner were extremely rude to me. They arrogant and talk to clients however they feel like to. They seem to think that they doing you a favour when you visit the dealership. I would strongly advise against this dealership.
1 reviews | Active since Jan 2020
Let me tell you about my recent experience with Ayob Motors. I contacted Ayob Motors about a car that I was interested in buying as I had recently sold my Fortuner and needed a smaller car. I explained to the salesman Faadil Cajee that if we went ahead, I would be doing the finance application for Wesbank through my private banker. The reason for this was that I just settled more than R250k worth of accounts once I received the settlement for my Fortuner and not all of them had been updated on ITC, which I explained to him. He said not to worry and that even though they do not have a FNI, they do the applications themselves and know what they are doing. I asked again why they don't use a FNI and he then advised that they have one off site, which I said was fine as long as they understood the situation and was able to motivate it with the documents I would provide to them. I asked Faadil to send me the OTP so that I could review it. The first one sent had the incorrect mileage and no OTR listed. The second one sent still had the incorrect mileage on it, so I asked him to confirm what it was via whatsapp as this was needed for the finance application, he eventally sent me a picture of the exact mileage from the dashboard. He fowarded me a whatapp message asking me to send him my documents, this should have raised alarm bells to be honest. I once again told him that I would make the application with Wesbank however he could make the application with the rest of the banks to which he agreed. I asked him if he didn't require me to full out an application form(as far as I know, consent is normally required to do a credit check) but he confirmed that there is no application form needed, I just needed to send him all the required documents, which I did and once again sent him a message confirming that he should not make the application with Wesbank. I even sent him a message telling him to get his FNI to give me a call if needed needed any of the supporting documents showing that my credit was significantly reduced in the last 2 weeks, which he said he would do. He said that he would contact me in the morning to let me know once the application had been loaded, which he didn't. I contacted him in the morning when I didn't hear back from him and he advised that my application was declined to a low credit score. I asked him to provide me with further information on this as it shouldn't have declined had the application been motivated with the correct supporting documents. It turns out that not only did they not do any motivation but they also went ahead and made the application to Wesbank, despite me specifically asking them not to as this makes it harder for my private baker to motivate the request with my actual updated expenses. When I spoke to Faadil to ask him why they had made the application to Wesbank, he said that is what they do and it is out of his control and it doesn't make a difference as the application was declined by all banks anyway. He was under the impression that I was upset because the application was declined, it was of no consequence that he went ahead and applied with a bank I specifically asked him not to! I am not surprised that my application declined, if I went to buy another house today, before the bond on my current house was taken off my ITC score, yes it would decline...that does not mean that I have not been paying for my house for the past 10 years and that my credit score was not good. To make matters worse, the owner of Ayob motors calls me and starts to scream at me about how he has been in business since 2016 and I have an issue because I have bad credit on my name, he didn't even bother to ask me what was the problem. He has no issue with the fact that a credit check was done with Wesbank without my consent or that nothing that I was told will happen, did happen. I did not expect them to magically make my application to be approved, however I did expect that they at least listened to what I had to say. Needless to say, I will never be buying a car from this dealership nor recommend them. I have gotten my finance now for my car with a dealership who actually listens to their customers and are able to understand their needs.
1 reviews | Active since Jan 2020
Let me tell you about my recent experience with Ayob Motors. I contacted Ayob Motors about a car that I was interested in buying as I had recently sold my Fortuner and needed a smaller car. I explained to the salesman Faadil Cajee that if we went ahead, I would be doing the finance application for Wesbank through my private banker. The reason for this was that I just settled more than R250k worth of accounts once I received the settlement for my Fortuner and not all of them had been updated on ITC, which I explained to him. He said not to worry and that even though they do not have a FNI, they do the applications themselves and know what they are doing. I asked again why they don't use a FNI and he then advised that they have one off site, which I said was fine as long as they understood the situation and was able to motivate it with the documents I would provide to them. I asked Faadil to send me the OTP so that I could review it. The first one sent had the incorrect mileage and no OTR listed. The second one sent still had the incorrect mileage on it, so I asked him to confirm what it was via whatsapp as this was needed for the finance application, he eventally sent me a picture of the exact mileage from the dashboard. He fowarded me a whatapp message asking me to send him my documents, this should have raised alarm bells to be honest. I once again told him that I would make the application with Wesbank however he could make the application with the rest of the banks to which he agreed. I asked him if he didn't require me to full out an application form(as far as I know, consent is normally required to do a credit check) but he confirmed that there is no application form needed, I just needed to send him all the required documents, which I did and once again sent him a message confirming that he should not make the application with Wesbank. I even sent him a message telling him to get his FNI to give me a call if needed needed any of the supporting documents showing that my credit was significantly reduced in the last 2 weeks, which he said he would do. He said that he would contact me in the morning to let me know once the application had been loaded, which he didn't. I contacted him in the morning when I didn't hear back from him and he advised that my application was declined to a low credit score. I asked him to provide me with further information on this as it shouldn't have declined had the application been motivated with the correct supporting documents. It turns out that not only did they not do any motivation but they also went ahead and made the application to Wesbank, despite me specifically asking them not to as this makes it harder for my private baker to motivate the request with my actual updated expenses. When I spoke to Faadil to ask him why they had made the application to Wesbank, he said that is what they do and it is out of his control and it doesn't make a difference as the application was declined by all banks anyway. He was under the impression that I was upset because the application was declined, it was of no consequence that he went ahead and applied with a bank I specifically asked him not to! I am not surprised that my application declined, if I went to buy another house today, before the bond on my current house was taken off my ITC score, yes it would decline...that does not mean that I have not been paying for my house for the past 10 years and that my credit score was not good. To make matters worse, the owner of Ayob motors calls me and starts to scream at me about how he has been in business since 2016 and I have an issue because I have bad credit on my name, he didn't even bother to ask me what was the problem. He has no issue with the fact that a credit check was done with Wesbank without my consent or that nothing that I was told will happen, did happen. I did not expect them to magically make my application to be approved, however I did expect that they at least listened to what I had to say. Needless to say, I will never be buying a car from this dealership nor recommend them. I have gotten my finance now for my car with a dealership who actually listens to their customers and are able to understand their needs.
1 reviews | Active since Jan 2020
I purchased a beautiful X3 from Yassin at Ayob Motors. I can firstly honestly say that the quality and condition of vehicles held, is exceptional. The vehicle is like new! It was furthermore the most efficient and quickest transaction time I have ever experienced with such friendly staff! I will definitely recommend them!
1 reviews | Active since Jan 2020
I purchased a beautiful X3 from Yassin at Ayob Motors. I can firstly honestly say that the quality and condition of vehicles held, is exceptional. The vehicle is like new! It was furthermore the most efficient and quickest transaction time I have ever experienced with such friendly staff! I will definitely recommend them!
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