Dangerous Solar and Inverter installation (no Wind Turbine included)

We live on a farm with no infrastructure. I wanted to install a wind turbine/solar system with battery backup, to generate basic electricity for our house.

After searching for a while I found only 1 company in our area, Oranjeville, who advertised on Facebook Marketplace (https://www.facebook.com/marketplace/item/1222746334882744?ref=search&referral_code=marketplace_search&referral_story_type=post&tracking=browse_serp%3Ad25b53fd-dd40-4c7d-bcd5-086b171b9516).

Usually, I research a company properly before requesting a quote, but due to the lack of any other similar companies, I approached Eugene de Villiers from "B&E Solar (aka E Solar).

We received the quote promptly with exactly the solution we required.

After several weeks of delaying the installation, he finally sent an email explaining that his supplier doesn't have the stock he quoted on but can assist us with a better solution. Out of desperation (we were relying on a generator which cost about R200/day) we agreed and the next day the installation was done.

We paid for the solar panels and hybrid inverter and was told that the guarantee will be emailed to us. The CD which goes with the inverter wasn't supplied.

The next day the inverter started giving fault codes which indicate that it must be returned to the supplier.

We tried to contact Eugene de Villiers via phone, SMS, WhatsApp, e-mails but to date (2 months later) he still hasn't responded or supplied us with the guarantees.

A reputable company inspected the devices and informed us that it should have been earthed and fuses were supposed to be included with the installation to avoid malfunction. The whole installation is a fire hazard and not safe.

PLEASE don't make use of his services.

There is NO after installation support.

If you check his Facebook page, https://www.facebook.com/eugene.kegandbrewer, this person is constantly threatening suicide (relationship issues) and has absolutely no references or qualification.