BB
Babalu Boutique
Unclaimed Business
BB
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Frequently Asked Questions About Babalu Boutique
Babalu Boutique has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Babalu Boutique across 1 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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miss P
1 reviews | Active since Jan 2020
14 May 2025, 20:33
Will not be supporting.
I contacted them regarding a promo I missed asking if they'd re-run it and I received an answer of No, which I could accept. The next day whilst scanning their website, I see a message at the top flashing the mothers day promo saying ends Sunday (not specifying a date)- so I screenshotted and sent the message to Babalu Boutique's whatsapp. I was told to respect the promo expiration and to refrain from contacting them regarding the expired promo. WOW! Either someone is having a bad day or just has no customer service skills. The least they could do was apologize for the misleading advert on their page and have it removed and perhaps even thank me for pointing it out to them- which I would've accepted gladly. I just find it really disappointing that people want to run small business start ups but have no clue how to treat customers. I would have been a big a customer but sadly you treated me like I'm harassing you guys when I was just pointing out an error on your side, and something that is misleading to potentially other clients too. Oh well. Thank you for responding though "and in a somewhat very polite yet offensive message", I guess.
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miss P
1 reviews | Active since Jan 2020
14 May 2025, 20:33
Will not be supporting.
I contacted them regarding a promo I missed asking if they'd re-run it and I received an answer of No, which I could accept. The next day whilst scanning their website, I see a message at the top flashing the mothers day promo saying ends Sunday (not specifying a date)- so I screenshotted and sent the message to Babalu Boutique's whatsapp. I was told to respect the promo expiration and to refrain from contacting them regarding the expired promo. WOW! Either someone is having a bad day or just has no customer service skills. The least they could do was apologize for the misleading advert on their page and have it removed and perhaps even thank me for pointing it out to them- which I would've accepted gladly. I just find it really disappointing that people want to run small business start ups but have no clue how to treat customers. I would have been a big a customer but sadly you treated me like I'm harassing you guys when I was just pointing out an error on your side, and something that is misleading to potentially other clients too. Oh well. Thank you for responding though "and in a somewhat very polite yet offensive message", I guess.
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