BabyWombWorld
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
BabyWombWorld
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
1|2 Reviews
Sep '25 - Aug '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLZ
Leane Z
1 reviews | Active since Feb 2026
12 Feb 2026, 09:54
Terrible After-Sales Support - No Repair Services or Parts Available
I am extremely disappointed with my experience with this company. My monitor unit unfortunately fell (it was a minor fall) and the screen was damaged. I contacted the company to request repairs or to purchase spare parts, which I believe is a reasonable expectation. I was then informed that they do not offer repairs or spare parts locally because the units are manufactured in China. In other words, once the product is damaged, there is effectively no after-sales support available in South Africa. Instead of providing a repair solution or replacement parts, I was offered the option to purchase a full demo monitor at additional cost. This is not a solution — it is simply an attempt to sell another unit. The lack of local support, spare parts, or repair options reflects very poorly on the company’s commitment to its customers. Consumers should be aware that if something goes wrong with their unit, they may be left without any practical repair option. Based on this experience, I cannot recommend this company and will not be purchasing from them again. I purchased a different brand at half the cost of BabyWombWorld’s demo unit, supp**** by a company that actually offers proper local support, spare parts, and repair services.
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Leane Z
1 reviews | Active since Feb 2026
12 Feb 2026, 09:54
Terrible After-Sales Support - No Repair Services or Parts Available
I am extremely disappointed with my experience with this company. My monitor unit unfortunately fell (it was a minor fall) and the screen was damaged. I contacted the company to request repairs or to purchase spare parts, which I believe is a reasonable expectation. I was then informed that they do not offer repairs or spare parts locally because the units are manufactured in China. In other words, once the product is damaged, there is effectively no after-sales support available in South Africa. Instead of providing a repair solution or replacement parts, I was offered the option to purchase a full demo monitor at additional cost. This is not a solution — it is simply an attempt to sell another unit. The lack of local support, spare parts, or repair options reflects very poorly on the company’s commitment to its customers. Consumers should be aware that if something goes wrong with their unit, they may be left without any practical repair option. Based on this experience, I cannot recommend this company and will not be purchasing from them again. I purchased a different brand at half the cost of BabyWombWorld’s demo unit, supp**** by a company that actually offers proper local support, spare parts, and repair services.
0
Replies (0)RG
Ryan G
1 reviews | Active since Nov 2025
10 Nov 2025, 09:52
Terrible After Sales Support
My wife and I received a brand new BabyWombWorld Video Baby Monitor (BWW802) as a gift at the baby shower a year ago. It worked great up until recently when the monitor no longer picked up the camera feed. The units have never been dropped, in fact the hardware is in perfect condition, and this seems to be purely a software issue. Unfortunately, the person who gifted us the product no longer had the slip and as such BabyWombWorld refuses to even take a look. I mean, how hard can it be to just check the software? Couple this with unhelpful customer care agents and you pretty much sum up our experience with BWW. Needless to say, we can't do without a camera and monitor just yet, so I shopped around on takealot and found the exact, yes 100% exact same monitor and camera (just branded differently) for R828. That means BWW is charging you an additional R1567 just for their branding on the product. Whats even more frustrating is that the new Monitor picks up the BWW branded camera, telling me the the issue is very much a software problem on the BWW monitor. At least we have 2 camera's now... We will not be purchasing products from them again!
Helpful (0)
|Replies (0)RG
Ryan G
1 reviews | Active since Nov 2025
10 Nov 2025, 09:52
Terrible After Sales Support
My wife and I received a brand new BabyWombWorld Video Baby Monitor (BWW802) as a gift at the baby shower a year ago. It worked great up until recently when the monitor no longer picked up the camera feed. The units have never been dropped, in fact the hardware is in perfect condition, and this seems to be purely a software issue. Unfortunately, the person who gifted us the product no longer had the slip and as such BabyWombWorld refuses to even take a look. I mean, how hard can it be to just check the software? Couple this with unhelpful customer care agents and you pretty much sum up our experience with BWW. Needless to say, we can't do without a camera and monitor just yet, so I shopped around on takealot and found the exact, yes 100% exact same monitor and camera (just branded differently) for R828. That means BWW is charging you an additional R1567 just for their branding on the product. Whats even more frustrating is that the new Monitor picks up the BWW branded camera, telling me the the issue is very much a software problem on the BWW monitor. At least we have 2 camera's now... We will not be purchasing products from them again!
0
Replies (0)