Dissapointing

Just would like to warn people not to ever book at The Ballito Backpackers as we stayed there the end of May and our Gopro went missing from our LOCKED room. We had to beg to see the cameras and still the owner nor manager would come out to help us. They refused to give us the owners number even though a criminal offense has happened on his premises. The owner didn't even get back to us nor did he go out of his way to help once we have left. I had to find a link of how to send camera footage so he could send to us yet I've messaged them 4 times since the link and have not received 1 message back from them at all!! Absolutely disgusting and incompetent staff.